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Computer running extremely slow


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#16
rebross

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Did the defrag. Things seem to be loading much quicker.
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#17
RKinner

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Start Firefox and measure the time it takes to boot up to the home page. Now download Speedy Fox.
http://www.crystalidea.com/speedyfox

Close Firefox

Right click on Speedy Fox and Run As Admin. Click on Speedup my Firefox, then press the Exit button when it finishes. Start Firefox and again measure the time it takes to get to the home page. Did that make a difference?
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#18
rebross

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It opens alot quicker
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#19
RKinner

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I think you can uninstall ARO 2013. Registry Cleaners never really do much and are sort of dangerous to use.

To speed up Firefox a bit more you can get the AdBlock Plus add-on: http://adblockplus.org/en/firefox

Get FileHippo's Update Checker and http://www.filehippo.../updatechecker/
This will check your PC at boot (or you can set it to only run when you want) to see what programs need updates. It will take you to a website where you can download the latest version of the program. (You don't need to download Betas and if there is a program you don't use you can just uninstall it rather than update it. Exception is MSN messenger which appears to be part of Windows. If you update it you get all of the windows live garbage so I just tell it to ignore it.)

So is the computer running normally now?
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#20
rebross

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Yes it's running so much better. I really appreciate your help.
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#21
RKinner

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We need to clean up System Restore.

Copy the following:

:Commands
[CLEARALLRESTOREPOINTS]
[Reboot]

Run OTL. In the Custom Scans/Fixes box at the bottom, paste in the copied text (Ctrl + v) and then hit Run Fix.

You can uninstall or delete any tools we had you download and their logs.
To uninstall combofix, copy the next line:

"%userprofile%\Desktop\combofix.exe" /Uninstall

Start, Run, cmd, OK then right click, Paste, then hit Enter.

OTL has a cleanup tab which is supposed to remove it but there have been reports of problems after using it so it's better to just delete the program and the folder C:\_OTL

To hide hidden files again (If you do not run OTL cleanup):

XP

# Close all programs so that you are at your desktop.
# Double-click on the My Computer icon.
# Select the Tools menu and click Folder Options.
# After the new window appears select the View tab.
# Uncheck the checkbox labeled Display the contents of system folders.
# Under the Hidden files and folders section select the 'Hide protected operating system files (recommended)' option.
# Check the checkbox labeled Hide protected operating system files.
# Press the Apply button and then the OK button and exit My Computer.

Special note on Java. Old Java versions should be removed after first clearing the Java Cache by following the instructions in:
http://www.java.com/...lugin_cache.xml
Then remove the old versions by going to Control Panel, Programs and Features and Uninstall all Java programs which are not Java Version 7 update 9 or better. These may call themselves: Java Runtime, Runtime Environment, Runtime, JRE, Java Virtual Machine, Virtual Machine, Java VM, JVM, VM, J2RE, J2SE. Get the latest version from Java.com. They will usually attempt to foist some garbage like the Ask toolbar, Yahoo toolbar or McAfee Security Scan on you as part of the download. Just uncheck the garbage before the download (or install) starts. If you use a 64-bit browser and want the 64-bit version of Java you need to use it to visit java.com.
Due to multiple security problems with Java we are now recommending that it not be installed unless you absolutely know you need it. IF that is the case then you should install No-Script (Firefox) or Script-No add-ons (Chrome) and only use Firefox or Chrome to visit the site. You will need to tell No-Script/Script-No that the site is allowed to run Java.


Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat.

Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program. There is an exploit out there now that can use it to get on your PC. For Adobe Reader: Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript. OK Close program. It's the same for Foxit reader except you uncheck Enable Javascript Actions.


Be warned: If you use Limewire, utorrent or any of the other P2P programs you will almost certain be coming back to the Malware Removal forum. If you must use P2P then submit any files you get to http://virustotal.com before you open them.

If you have a router, log on to it today and change the default password! If using a Wireless router you really should be using encryption on the link. Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business. See http://www.king5.com...-120637284.html and http://www.seattlepi...ted-1344185.php for why encryption is important. If you don't know how, visit the router maker's website. They all have detailed step by step instructions or a wizard you can download.
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#22
rebross

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Thank you so much for your help.
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