I would consider myself relatively PC literate and have a virus free, spyware free pc that is well housekept and well run. However, a few days ago my nightmare began. Basically, I'm writing to you from my MAC because my PC just won't boot up - even in safe mode. I've done some investigations and forced into advanced mode using F8 (I should add that all the options I press such as safe mode, with networking, start windows normally etc etc all end up with it rebooting back onto the 'failure' screen).
Now, this all started I think after a windoze automatic update of a few days back and it hasn't worked since. Unless this is a virus? But I'm locked down with System Mechanic Pro so i'm pretty well covered and do regular checks etc. One other thing, i've always had trouble with XP closing down, it often hangs. That may be irrelevent but I thought it worth mentioning.
Anyway, after getting into F8 I managed to get the following message up:
A PROBLEM HAS BEEN DETECTED AND WINDOWS HAS BEEN SHUT DOWN TO PREVENT FURTHER DAMAGE TO YOUR COMPUTER
IF THIS IS THE FIRST TIME THIS HAS HAPPENED, REBOOT INTO SAFE MODE ETC. ETC. (tried that, it doesn't work)
CHECK FOR THAT ANY NEW HARDWARE ETC. HAS BEEN INSTALLED WITH THE RELEVANT DRIVERS ETC (well the only thing that was installed was an XP update!!!!)
IF PROBLEMS CONTINUE DISABLE OR REMOVE ANY NEWLY INSTALLED HARDWARE OR SOFTWARE. DIISABLE BIOS MEMORY OPTIONS SUCH AS CACHING OR SHADOWING. IF YOU NEED TO USE SAFE MODE TO REMOVE OR DDISABLE COMPONENTS, RESTART YOUR COMPUTER, PRESS F8 TO SELECT ADVANCED STARTUP OPTIONS, AND THEN SELECT SAFE MODE (As I say, this doesn't work).
***STOP: 0X000000ED (0X86F41900, 0XC000009C, 0X00000000, 0X00000000)
Can anyone help me please? You're looking at yet another fool that hasn't backed up his hard drive and has 3 years of beautiful photos and mp3's there! But I've learned my lesson, I'm now fully converted to MAC!
Just to reiterate, I've installed no hardware or software, the only thing that has changed was the last windows auto update a few days ago. Really appreciate your help