Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

No sound in XP after reinstall


  • Please log in to reply

#1
orangutan

orangutan

    Member

  • Member
  • PipPip
  • 18 posts
Installed from 2002 disk then downloaded SP2. At this stage I tinkered a bit with device manager trying to get the sound to work. I MIGHT have made some ill-advised alteration at this time. Windows could not find drivers. I installed SP3 and no change. There was a big yellow ? next to "Multimedia Controller" Then after all the most recent Windows updates were running Windows found and installed drivers. However there is still "no audio device" in the Sound tab, and there are now new error messages coming from various devices listed on device manager. I'm not on that computer now, but I can post exact details tomorrow, if anyone would like to specify what the first details needed for diagnosis are (?)

Thanks if anyone can offer help.
  • 0

Advertisements


#2
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,757 posts
Tell us the exact make and model of the machine.
Also this log.

Download UnknownDeviceIdentifier
http://www.zhangduo....eIdentifier.exe
and post the log it Creates in your next reply.
Run the program allow it to finish then hit file> save > Save the file to desktop.The default file name will be DeviceList Attach Device list in your next reply.
  • 0

#3
orangutan

orangutan

    Member

  • Topic Starter
  • Member
  • PipPip
  • 18 posts
The machine is a desktop which as far as I know was put together by a small local shop. The motherboard is as follows:

Motherboard ID 09/13/2002-SiS-645-6A6IXG0VC-00
Motherboard Name Gigabyte GA-8SR533P

Device Information Listing for User@HOME-KAMMKFR28M - 30/06/2013 12:50:53

SIS Processor to AGP Controller
Chip: Silicon Integrated Systems (SiS) Virtual PCI to AGP Bridge
Detail
PnpID
VEN_1039&DEV_0001&SUBSYS_00000000&REV_00
Vendor
Silicon Integrated Systems
Device
SIS Processor to AGP Controller
Chip Vendor
Silicon Integrated Systems (SiS)
Chip
Virtual PCI to AGP Bridge
SIS PCI to ISA bridge
Chip: Silicon Integrated Systems (SiS) 630 PCI to LPC Bridge
Detail
PnpID
VEN_1039&DEV_0008&SUBSYS_00000000&REV_04
Vendor
Silicon Integrated Systems
Device
SIS PCI to ISA bridge
Chip Vendor
Silicon Integrated Systems (SiS)
Chip
630 PCI to LPC Bridge
PCI standard host CPU bridge
Chip: Silicon Integrated Systems (SiS) 645 CPU to PCI Bridge
Detail
PnpID
VEN_1039&DEV_0645&SUBSYS_00000000&REV_02
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Silicon Integrated Systems (SiS)
Chip
645 CPU to PCI Bridge
SiS PCI IDE Controller
Chip: Silicon Integrated Systems (SiS) 5513 EIDE Controller (A,B step)
Detail
PnpID
VEN_1039&DEV_5513&SUBSYS_55131039&REV_00
Vendor
Silicon Integrated System
Device
SiS PCI IDE Controller
Chip Vendor
Silicon Integrated Systems (SiS)
Chip
5513 EIDE Controller (A,B step)
SiS 7001 PCI to USB Open Host Controller
Chip: Silicon Integrated Systems (SiS) 7001 USB OHCI Host Controller
Detail
PnpID
VEN_1039&DEV_7001&SUBSYS_70011039&REV_0F
Vendor
Silicon Integrated Systems
Device
SiS 7001 PCI to USB Open Host Controller
Chip Vendor
Silicon Integrated Systems (SiS)
Chip
7001 USB OHCI Host Controller
SiS PCI to USB Enhanced Host Controller
Chip: Silicon Integrated Systems (SiS) 7002 USB EHCI Host Controller
Detail
PnpID
VEN_1039&DEV_7002&SUBSYS_50041458&REV_00
Vendor
Silicon Integrated Systems
Device
SiS PCI to USB Enhanced Host Controller
Chip Vendor
Silicon Integrated Systems (SiS)
Chip
7002 USB EHCI Host Controller
Realtek AC'97 Audio
Chip: Silicon Integrated Systems (SiS) 7012 AC'97 Audio Codec
Detail
PnpID
VEN_1039&DEV_7012&SUBSYS_A0021458&REV_A0
Vendor
Realtek
Device
Realtek AC'97 Audio
Chip Vendor
Silicon Integrated Systems (SiS)
Chip
7012 AC'97 Audio Codec
NVIDIA GeForce2 MX/MX 400 (Microsoft Corporation)
Chip: Nvidia GeForce2 MX/MX 400 [NV11]
Detail
PnpID
VEN_10DE&DEV_0110&SUBSYS_00000000&REV_B2
Vendor
NVIDIA
Device
NVIDIA GeForce2 MX/MX 400 (Microsoft Corporation)
Chip Vendor
Nvidia
Chip
GeForce2 MX/MX 400 [NV11]
Realtek RTL8139 Family PCI Fast Ethernet NIC
Chip: Realtek Semiconductor RTL8139/810x Fast Ethernet Adapter
Detail
PnpID
VEN_10EC&DEV_8139&SUBSYS_813910EC&REV_10
Vendor
Realtek
Device
Realtek RTL8139 Family PCI Fast Ethernet NIC
Chip Vendor
Realtek Semiconductor
Chip
RTL8139/810x Fast Ethernet Adapter
Lucent Win Modem
Chip: Lucent/Agere Systems (Was: AT&T MicroElectronics) LT WinModem
Detail
PnpID
VEN_11C1&DEV_0458&SUBSYS_9300141D&REV_02
Vendor
Lucent
Device
Lucent Win Modem
Chip Vendor
Lucent/Agere Systems (Was: AT&T MicroElectronics)
Chip
LT WinModem
Logitech USB Optical Mouse
Vendor: Logitech
PnpID: VID_046D&PID_C05A
Device: USB Optical Mouse
Alcor Micro JetFlash USB Disk
Vendor: Alcor Micro
PnpID: VID_058F&PID_6387
Device: JetFlash USB Disk
Genesys Logic Genesys Logic USB V2.0 4-Port Hub
Vendor: Genesys Logic
PnpID: VID_05E3&PID_0608
Device: Genesys Logic USB V2.0 4-Port Hub
Toshiba Kingston DataTraveler 2.0 Stick (4GB) / PNY Attache 4GB Stick
Vendor: Toshiba
PnpID: VID_0930&PID_6545
Device: Kingston DataTraveler 2.0 Stick (4GB) / PNY Attache 4GB Stick
Phison Electronics 2 GB USB stick
Vendor: Phison Electronics
PnpID: VID_13FE&PID_3100
Device: 2 GB USB stick
Dell Dell Photo AIO Printer 922
Vendor: Dell
PnpID: VID_413C&PID_5109
Device: Dell Photo AIO Printer 922
USB Root Hub
Vendor: Microsoft
PnpID: usb\root_hub
Generic USB Hub
Vendor: Microsoft
PnpID: usb\class_09
USB Composite Device
Vendor: Microsoft
PnpID: usb\composite
USB Printing Support
Vendor: Microsoft
PnpID: usb\class_07
USB Mass Storage Device
Vendor: Microsoft
PnpID: usb\class_08&subclass_06&prot_50
CD-ROM Drive
Vendor: Microsoft
PnpID: gencdrom
ACPI Uniprocessor PC
Vendor: Microsoft
PnpID: acpiapic_up
Disk drive
Vendor: Microsoft
PnpID: gendisk
Standard floppy disk controller
Vendor: Microsoft
PnpID: *pnp0700
Primary IDE Channel
Vendor: Microsoft
PnpID: primary_ide_channel
Secondary IDE Channel
Vendor: Microsoft
PnpID: secondary_ide_channel
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Vendor: Microsoft
PnpID: *pnp0303
Standard Game Port
Vendor: Microsoft
PnpID: *pnpb02f
MPU-401 Compatible MIDI Device
Vendor: Microsoft
PnpID: *pnpb006
Unimodem Half-Duplex Audio Device
Vendor: Microsoft
PnpID: modemwave\linearpcmvoicemodemwave
Media Control Devices
Vendor: Microsoft
PnpID: ms_mmmci
Video Codecs
Vendor: Microsoft
PnpID: ms_mmvid
Audio Codecs
Vendor: Microsoft
PnpID: ms_mmacm
Legacy Video Capture Devices
Vendor: Microsoft
PnpID: ms_mmvcd
Legacy Audio Drivers
Vendor: Microsoft
PnpID: ms_mmdrv
Microsoft WINMM WDM Audio Compatibility Driver
Vendor: Microsoft
PnpID: sw\{cd171de3-69e5-11d2-b56d-0000f8754380}
Microsoft Kernel System Audio Device
Vendor: Microsoft
PnpID: sw\{a7c7a5b0-5af3-11d1-9ced-00a024bf0407}
Microsoft Streaming Clock Proxy
Vendor: Microsoft
PnpID: sw\{97ebaacc-95bd-11d0-a3ea-00a0c9223196}
Microsoft Streaming Quality Manager Proxy
Vendor: Microsoft
PnpID: sw\{ddf4358e-bb2c-11d0-a42f-00a0c9223196}
Microsoft Streaming Service Proxy
Vendor: Microsoft
PnpID: sw\{96e080c7-143c-11d1-b40f-00a0c9223196}
Microsoft Kernel DRM Audio Descrambler
Vendor: Microsoft
PnpID: sw\{eec12db6-ad9c-4168-8658-b03daef417fe}
Microsoft Kernel DLS Synthesizer
Vendor: Microsoft
PnpID: sw\{8c07dd50-7a8d-11d2-8f8c-00c04fbf8fef}
Microsoft Kernel GS Wavetable Synthesizer
Vendor: Microsoft
PnpID: sw\{6c1b9f60-c0a9-11d0-96d8-00aa0051e51d}
Microsoft Kernel Acoustic Echo Canceller
Vendor: Microsoft
PnpID: sw\{4245ff73-1db4-11d2-86e4-98ae20524153}
Microsoft Kernel Audio Splitter
Vendor: Microsoft
PnpID: sw\{2f412ab5-ed3a-4590-ab24-b0ce2aa77d3c}
Microsoft Kernel Wave Audio Mixer
Vendor: Microsoft
PnpID: sw\{b7eafdc0-a680-11d0-96d8-00aa0051e51d}
Plug and Play Monitor
Vendor: Microsoft
PnpID: *pnp09ff
HID-compliant mouse
Vendor: Microsoft
PnpID: hid_device_system_mouse
RAS Async Adapter
Vendor: Microsoft
PnpID: sw\{eeab7790-c514-11d1-b42b-00805fc1270e}
Packet Scheduler Miniport
Vendor: Microsoft
PnpID: ms_pschedmp
WAN Miniport (L2TP)
Vendor: Microsoft
PnpID: ms_l2tpminiport
WAN Miniport (PPTP)
Vendor: Microsoft
PnpID: ms_pptpminiport
WAN Miniport (PPPOE)
Vendor: Microsoft
PnpID: ms_pppoeminiport
Direct Parallel
Vendor: Microsoft
PnpID: ms_ptiminiport
WAN Miniport (IP)
Vendor: Microsoft
PnpID: ms_ndiswanip
Printer Port
Vendor: Microsoft
PnpID: *pnp0400
Communications Port
Vendor: Microsoft
PnpID: *pnp0501
Dell Photo AIO Printer 922
Vendor: Dell Inkjet Drivers
PnpID: usbprint\dell_photo_aio_922af8d
Plug and Play Software Device Enumerator
Vendor: Microsoft
PnpID: root\swenum
Microcode Update Device
Vendor: Microsoft
PnpID: root\update
Volume Manager
Vendor: Microsoft
PnpID: root\ftdisk
Microsoft ACPI-Compliant System
Vendor: Microsoft
PnpID: *pnp0c08
ACPI Fixed Feature Button
Vendor: Microsoft
PnpID: acpi\fixedbutton
PCI bus
Vendor: Microsoft
PnpID: *pnp0a03
System board
Vendor: Microsoft
PnpID: *pnp0c01
ACPI Power Button
Vendor: Microsoft
PnpID: *pnp0c0c
ACPI Sleep Button
Vendor: Microsoft
PnpID: *pnp0c0e
Direct memory access controller
Vendor: Microsoft
PnpID: *pnp0200
System speaker
Vendor: Microsoft
PnpID: *pnp0800
System timer
Vendor: Microsoft
PnpID: *pnp0100
Numeric data processor
Vendor: Microsoft
PnpID: *pnp0c04
Motherboard resources
Vendor: Microsoft
PnpID: *pnp0c02
Programmable interrupt controller
Vendor: Microsoft
PnpID: *pnp0000
System CMOS/real time clock
Vendor: Microsoft
PnpID: *pnp0b00
ISAPNP Read Data Port
Vendor: Microsoft
PnpID: isapnp\readdataport
Printer Port Logical Interface
Vendor: Microsoft
PnpID: lptenum\microsoftrawport958a
Terminal Server Mouse Driver
Vendor: Microsoft
PnpID: root\rdp_mou
Terminal Server Keyboard Driver
Vendor: Microsoft
PnpID: root\rdp_kbd
Microsoft System Management BIOS Driver
Vendor: Microsoft
PnpID: root\mssmbios
Floppy disk drive
Vendor: Microsoft
PnpID: genfloppydisk
Intel Processor
Vendor: Microsoft
PnpID: acpi\genuineintel_-_x86_family_15_model_2
Generic volume
Vendor: Microsoft
PnpID: storage\volume
USB Human Interface Device
Vendor: Microsoft
PnpID: usb\class_03&subclass_01
HID-compliant device
Vendor: Microsoft
PnpID: hid_device
  • 0

#4
123Runner

123Runner

    Member 4k

  • Member
  • PipPipPipPipPipPipPip
  • 4,305 posts
They didn't happen to give you a cd with the drivers on it did they?
You need to install the main board chip set drivers.

If not the one to start with is on THIS page.
Start with the chipset first and then lets see whats left.
  • 0

#5
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,757 posts
Realtek AC'97 Audio

http://download.cnet...4-10238712.html
http://drivers.softp...load-23311.html
  • 0

#6
orangutan

orangutan

    Member

  • Topic Starter
  • Member
  • PipPip
  • 18 posts
Hi

Before posting here I downloaded and installed a Realtek AC'97 driver which was referred to as the correct one for my motherboard model on the Gigabyte site. It is now installed, but still no sound, and error messages from device manager.

There was or anyway is no CD with drivers supplied with the computer.

So I am confused. Should I go ahead and install what you link to, rockmilk, on top of what is there already? Is your post a follow-up to the post by 123runner or separate from it?
  • 0

#7
123Runner

123Runner

    Member 4k

  • Member
  • PipPipPipPipPipPipPip
  • 4,305 posts
Chipset drivers always need to be installed 1st. They are the drivers that control how the components on the board are used.
Without those, then the other ones you download may/ may not work.
  • 0

#8
orangutan

orangutan

    Member

  • Topic Starter
  • Member
  • PipPip
  • 18 posts
After I installed what you suggested, and did a bit of faffing about, the sound worked.

Thanks very much for your help.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP