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Connection problems around the same time everyday


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#1
RebelGamer137

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I am having problems with my Verizon DSL. My connection seems to have problems during the afternoon hours. Starting around noon to 1PM or so and lasting to around 5 PM. Then for the rest of the time it works like normal. I also have static on my phone lines. I am able to get my connection back temporaraly during these times by powercycling the modem. The DSL light on my modem will stay on but the internet light will go out. I have a DLink Modem. Verizon has already replaced my old modem which had similar problems. Also no device in my house can access the internet when this happens. Any ideas what might be causing this?

Edited by RebelGamer137, 30 June 2013 - 12:32 AM.

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#2
SpywareDr

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If you're hearing static, open a trouble ticket for bad voice service.
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#3
AquamanD

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Do you have DSL Filters connected to all the phones in your house?

If you are using a splitter to connect phone and modem the Filter only goes on the phone side and not on the modem.
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#4
GaryCooper

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A major cause can be "No Sync", has do with devices called line filters. Any equipment that are located in your house/premises that connect up to any phone socket at all, need to put plugged into what is called a Line Filter.
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