Do you recognize this task on your PC: PAV.job?
Run this fix and let me know what symptoms remain.
Step 1: Run OTL fix.
Start OTL
- Under the Custom Scans/Fixes box at the bottom, paste in the following
:Commands [createrestorepoint] :OTL IE - HKU\S-1-5-21-4093085210-3276581103-882992531-1000\..\SearchScopes\{AC854C16-CA1E-43f1-8513-0D2F36C726ED}: "URL" = http://www.ffgoo.com...8&oe=utf-8&aq=t FF - HKLM\Software\MozillaPlugins\@ei.TelevisionFanatic.com/Plugin: C:\Program Files\TelevisionFanaticEI\Installr\1.bin\NP64EISB.dll (TelevisionFanatic) [2013/06/28 14:03:02 | 000,000,000 | ---D | M] (InfoSeeker) -- C:\Users\User\AppData\Roaming\Mozilla\Firefox\extensions\[email protected] O2 - BHO: (InfoSeeker) - {44ed99e2-16a6-4b89-80d6-5b21cf42e78b} - C:\Program Files\InfoSeeker\IE\common.dll (Big Water Applications, LLC) O2 - BHO: (WeCareReminder Class) - {D824F0DE-3D60-4F57-9EB1-66033ECD8ABB} - C:\ProgramData\WeCareReminder\IEHelperv2.5.0.dll (We-Care.com) [2013/06/28 14:10:35 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\We-Care Reminder [2013/06/28 14:03:01 | 000,000,000 | ---D | C] -- C:\Program Files\InfoSeeker :Files dir C:\779b0474515dc822bb3a872e281e35bd\*.* /S /c dir C:\3a81e36f66334a4c95c7ae\*.* /S /c
- Then click the Run Fix button at the top
- Let the program run unhindered.
- Post the log it produces in your next reply.
Step 2: Run adwCleaner.
Download AdwCleaner from here to your desktop
Run AdwCleaner and select Delete
Once done it will ask to reboot, allow this
On reboot a log will be produced at C:\ADWCleaner[XX].txt please attach that
Step 3: Run FSS
Please download Farbar Service Scanner and run it on the computer with the issue.
- Make sure the all of the options are checked:
- Press "Scan".
- It will create a log (FSS.txt) in the same directory the tool is run.
- Please copy and paste the log to your reply.
Things I need in your next reply:
- OTL fix log
- adwCleaner log
- FSS log
- What symptoms remain on your computer?