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Computer won't boot;have tried all suggestions;FARBAR log..help


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#1
lildreamer316

lildreamer316

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Hi! Have tried all suggestions (same problem as Jim Laven below, apparently); Windows Defender did not find *any* infections, etc. etc. This is a small HP netbook, so if it can be fixed via FARBAR that would be lovely. Here is my FARBAR log:

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 01-07-2013 01
Ran by SYSTEM on 01-07-2013 12:00:39
Running from G:\
Windows 7 Starter (X86) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Recovery

The current controlset is ControlSet001
ATTENTION!:=====> FRST is updated to run from normal or Safe mode to produce a full FRST.txt log and Addition.txt log.

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe [2299176 2011-10-14] (Synaptics Incorporated)
HKLM\...\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe [186904 2009-10-13] (Intel Corporation)
HKLM\...\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray.exe [495708 2010-02-26] (IDT, Inc.)
HKLM\...\Run: [ZumoDrive] "C:\Program Files\Hewlett-Packard\HP CloudDrive\ZumoLauncher.lnk" [2038 2010-05-12] ()
HKLM\...\Run: [HPWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe 120 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe /hidden [363064 2010-04-05] (Hewlett-Packard)
HKLM\...\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui [4858968 2013-05-09] (AVAST Software)
HKLM\...\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [958576 2013-04-04] (Adobe Systems Incorporated)
HKLM\...\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe [49208 2011-05-09] (Hewlett-Packard)
HKLM\...\Run: [] [x]
HKLM\...\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" [253816 2013-03-12] (Oracle Corporation)
HKU\computer\...\Run: [Google Update] "C:\Users\computer\AppData\Local\Google\Update\GoogleUpdate.exe" /c [ 2011-05-25] (Google Inc.)
HKU\computer\...\RunOnce: [Application Restart #0] C:\Users\computer\AppData\Local\Google\Chrome\Application\chrome.exe --flag-switches-begin --enable-sync-favicons --enable-full-history-sync --sync-keystore-encryption --flag-switches-end --restore-last-session [ 2013-06-14] (Google Inc.)

========================== Services (Whitelisted) =================

S3 ACDaemon; C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe [109056 2009-02-06] (ArcSoft Inc.)
S2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [46808 2013-05-09] (AVAST Software)
S2 DvmMDES; C:\SwSetup\QuickWeb\QW.SYS\config\DVMExportService.exe [338168 2010-03-31] (DeviceVM, Inc.)
S2 HP Wireless Assistant Service; C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [103992 2010-04-05] (Hewlett-Packard)
S2 HPWMISVC; C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [26168 2010-04-09] ()
S2 STacSV; C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_0cefa6767c6211ec\STacSV.exe [229458 2010-02-26] (IDT, Inc.)

==================== Drivers (Whitelisted) ====================

S2 aswFsBlk; C:\Windows\System32\Drivers\aswFsBlk.sys [29816 2013-05-09] (AVAST Software)
S2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [66336 2013-05-09] (AVAST Software)
S1 aswRdr; C:\Windows\System32\Drivers\aswrdr2.sys [61680 2013-05-09] (AVAST Software)
S0 aswRvrt; C:\Windows\System32\Drivers\aswRvrt.sys [49376 2013-05-09] ()
S1 aswSnx; C:\Windows\System32\Drivers\aswSnx.sys [770344 2013-06-30] (AVAST Software)
S1 aswSP; C:\Windows\System32\Drivers\aswSP.sys [369584 2013-06-30] (AVAST Software)
S1 aswTdi; C:\Windows\System32\Drivers\aswTdi.sys [56080 2013-05-09] (AVAST Software)
S0 aswVmm; C:\Windows\System32\Drivers\aswVmm.sys [6602 2013-06-30] ()
S1 DVMIO; C:\Windows\System32\DRIVERS\dvmio.sys [18136 2009-11-11] (DeviceVM, Inc.)

==================== NetSvcs (Whitelisted) ===================


==================== One Month Created Files and Folders ========

2013-07-01 11:56 - 2013-07-01 11:56 - 00000000 ____D C:\FRST
2013-07-01 01:48 - 2013-07-01 01:48 - 39583744 ____A C:\Windows\System32\config\SOFTWAREfcef060c
2013-06-30 18:45 - 2013-06-30 18:45 - 39583744 ____A C:\Windows\System32\config\SOFTWARE9b78adb4
2013-06-30 18:08 - 2013-06-30 18:08 - 39583744 ____A C:\Windows\System32\config\SOFTWAREbcab43df
2013-06-30 14:11 - 2013-06-30 18:51 - 00000000 ____D C:\Windows\Microsoft Antimalware
2013-06-30 12:43 - 2013-06-30 12:44 - 00000000 ____D C:\Windows\System32\config\mybackup
2013-06-30 11:06 - 2013-06-30 11:06 - 00000000 __SHD C:\found.001
2013-06-30 06:45 - 2013-06-30 06:45 - 00000000 ____D C:\d15cb28f6e0750aea02d
2013-06-30 06:34 - 2013-06-30 06:34 - 00000175 ____A C:\Windows\System32\Drivers\aswSP.sys.sum
2013-06-30 06:34 - 2013-06-30 06:34 - 00000175 ____A C:\Windows\System32\Drivers\aswSnx.sys.sum
2013-06-30 06:33 - 2013-06-30 06:33 - 00000000 ____D C:\Users\Default\AppData\LocalGoogle
2013-06-30 06:31 - 2013-06-30 06:31 - 00000000 ____D C:\Users\Default\AppData\Local\Google
2013-06-14 09:15 - 2013-06-08 03:42 - 01141248 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll
2013-06-14 09:15 - 2013-06-08 03:40 - 00391168 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll
2013-06-14 09:15 - 2013-06-08 03:13 - 02706432 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
2013-06-14 09:14 - 2013-06-08 03:40 - 14327808 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2013-06-14 09:14 - 2013-06-08 03:40 - 13760512 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll
2013-06-14 09:14 - 2013-06-08 03:40 - 02046976 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll
2013-06-14 09:04 - 2013-05-16 17:26 - 00042496 ____A (Microsoft Corporation) C:\Windows\System32\ie4uinit.exe
2013-06-14 09:04 - 2013-05-16 17:25 - 02877440 ____A (Microsoft Corporation) C:\Windows\System32\jscript9.dll
2013-06-14 09:04 - 2013-05-16 17:25 - 00690688 ____A (Microsoft Corporation) C:\Windows\System32\jscript.dll
2013-06-14 09:04 - 2013-05-16 17:25 - 00493056 ____A (Microsoft Corporation) C:\Windows\System32\msfeeds.dll
2013-06-14 09:04 - 2013-05-16 17:25 - 00109056 ____A (Microsoft Corporation) C:\Windows\System32\iesysprep.dll
2013-06-14 09:04 - 2013-05-16 17:25 - 00061440 ____A (Microsoft Corporation) C:\Windows\System32\iesetup.dll
2013-06-14 09:04 - 2013-05-16 17:25 - 00039424 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
2013-06-14 09:04 - 2013-05-16 17:25 - 00033280 ____A (Microsoft Corporation) C:\Windows\System32\iernonce.dll
2013-06-14 09:04 - 2013-05-14 00:40 - 00071680 ____A (Microsoft Corporation) C:\Windows\System32\RegisterIEPKEYs.exe
2013-06-14 09:03 - 2013-05-16 17:25 - 01767936 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll
2013-06-13 12:13 - 2013-05-12 20:45 - 01160192 ____A (Microsoft Corporation) C:\Windows\System32\crypt32.dll
2013-06-13 12:13 - 2013-05-12 20:45 - 00140288 ____A (Microsoft Corporation) C:\Windows\System32\cryptsvc.dll
2013-06-13 12:13 - 2013-05-12 20:45 - 00103936 ____A (Microsoft Corporation) C:\Windows\System32\cryptnet.dll
2013-06-13 12:13 - 2013-05-12 19:08 - 00903168 ____A (Microsoft Corporation) C:\Windows\System32\certutil.exe
2013-06-13 12:13 - 2013-05-12 19:08 - 00043008 ____A (Microsoft Corporation) C:\Windows\System32\certenc.dll
2013-06-13 12:13 - 2013-05-07 21:38 - 01293672 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\tcpip.sys
2013-06-13 12:13 - 2013-05-05 21:06 - 03968872 ____A (Microsoft Corporation) C:\Windows\System32\ntkrnlpa.exe
2013-06-13 12:13 - 2013-05-05 21:06 - 03913576 ____A (Microsoft Corporation) C:\Windows\System32\ntoskrnl.exe
2013-06-13 12:13 - 2013-04-16 23:02 - 01230336 ____A (Microsoft Corporation) C:\Windows\System32\WindowsCodecs.dll

==================== One Month Modified Files and Folders ========

2013-07-01 11:56 - 2013-07-01 11:56 - 00000000 ____D C:\FRST
2013-07-01 08:59 - 2011-05-25 11:31 - 00000000 ____D C:\ProgramData\Recovery
2013-07-01 01:48 - 2013-07-01 01:48 - 39583744 ____A C:\Windows\System32\config\SOFTWAREfcef060c
2013-06-30 18:51 - 2013-06-30 14:11 - 00000000 ____D C:\Windows\Microsoft Antimalware
2013-06-30 18:45 - 2013-06-30 18:45 - 39583744 ____A C:\Windows\System32\config\SOFTWARE9b78adb4
2013-06-30 18:08 - 2013-06-30 18:08 - 39583744 ____A C:\Windows\System32\config\SOFTWAREbcab43df
2013-06-30 12:44 - 2013-06-30 12:43 - 00000000 ____D C:\Windows\System32\config\mybackup
2013-06-30 11:06 - 2013-06-30 11:06 - 00000000 __SHD C:\found.001
2013-06-30 10:57 - 2011-05-25 10:42 - 00000000 ____D C:\Users\computer\AppData\Roaming\ZumoDrive
2013-06-30 10:57 - 2011-05-25 10:36 - 00000000 ____D C:\users\computer
2013-06-30 10:57 - 2009-07-13 18:37 - 00000000 ____D C:\Windows\System32\wfp
2013-06-30 10:57 - 2009-07-13 18:37 - 00000000 ____D C:\Windows\System32\DriverStore
2013-06-30 10:57 - 2009-07-13 18:37 - 00000000 ____D C:\Windows\rescache
2013-06-30 10:57 - 2009-07-13 18:37 - 00000000 ____D C:\Windows\AppCompat
2013-06-30 10:51 - 2009-07-13 18:37 - 00000000 ____D C:\Program Files\Common Files\microsoft shared
2013-06-30 10:47 - 2009-07-13 18:37 - 00000000 ____D C:\Windows\System32\LogFiles
2013-06-30 06:46 - 2013-02-12 00:37 - 01983910 ____A C:\Windows\WindowsUpdate.log
2013-06-30 06:45 - 2013-06-30 06:45 - 00000000 ____D C:\d15cb28f6e0750aea02d
2013-06-30 06:41 - 2013-05-17 03:04 - 00000886 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2013-06-30 06:38 - 2012-08-14 14:05 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job
2013-06-30 06:34 - 2013-06-30 06:34 - 00000175 ____A C:\Windows\System32\Drivers\aswSP.sys.sum
2013-06-30 06:34 - 2013-06-30 06:34 - 00000175 ____A C:\Windows\System32\Drivers\aswSnx.sys.sum
2013-06-30 06:34 - 2013-05-17 03:04 - 00000890 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2013-06-30 06:34 - 2013-04-11 22:48 - 00006602 ____A C:\Windows\System32\Drivers\aswVmm.sys
2013-06-30 06:34 - 2011-07-26 18:11 - 00770344 ____A (AVAST Software) C:\Windows\System32\Drivers\aswSnx.sys
2013-06-30 06:34 - 2011-07-26 18:11 - 00369584 ____A (AVAST Software) C:\Windows\System32\Drivers\aswSP.sys
2013-06-30 06:33 - 2013-06-30 06:33 - 00000000 ____D C:\Users\Default\AppData\LocalGoogle
2013-06-30 06:31 - 2013-06-30 06:31 - 00000000 ____D C:\Users\Default\AppData\Local\Google
2013-06-30 06:26 - 2013-03-05 23:52 - 00000332 ____A C:\Windows\Tasks\HPCeeScheduleForcomputer.job
2013-06-30 06:26 - 2011-05-25 10:47 - 00000920 ____A C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-357566110-2325788515-443105876-1000UA.job
2013-06-30 06:26 - 2011-05-25 10:47 - 00000868 ____A C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-357566110-2325788515-443105876-1000Core.job
2013-06-21 21:51 - 2011-05-30 21:31 - 00000052 ____A C:\Windows\System32\DOErrors.log
2013-06-21 21:50 - 2011-10-28 13:20 - 00000000 ____A C:\Windows\System32\HP_ActiveX_Patch_NOT_DETECTED.txt
2013-06-21 17:49 - 2011-05-25 10:47 - 00002382 ____A C:\Users\computer\Desktop\Google Chrome.lnk
2013-06-21 17:41 - 2009-07-13 20:34 - 00014128 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2013-06-21 17:41 - 2009-07-13 20:34 - 00014128 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2013-06-14 09:59 - 2009-09-06 15:51 - 00000000 ____D C:\Windows\Panther
2013-06-14 09:35 - 2009-09-06 15:02 - 00726444 ____A C:\Windows\System32\PerfStringBackup.INI
2013-06-14 09:27 - 2009-07-13 20:53 - 00000006 ___AH C:\Windows\Tasks\SA.DAT
2013-06-14 09:06 - 2011-07-26 18:34 - 73381792 ____A (Microsoft Corporation) C:\Windows\System32\MRT.exe
2013-06-13 12:38 - 2012-08-14 14:05 - 00692104 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerApp.exe
2013-06-13 12:38 - 2012-08-14 14:05 - 00071048 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerCPLApp.cpl
2013-06-13 11:56 - 2009-07-13 18:04 - 00002577 ____A C:\Windows\System32\config.nt
2013-06-08 03:42 - 2013-06-14 09:15 - 01141248 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll
2013-06-08 03:40 - 2013-06-14 09:15 - 00391168 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll
2013-06-08 03:40 - 2013-06-14 09:14 - 14327808 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2013-06-08 03:40 - 2013-06-14 09:14 - 13760512 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll
2013-06-08 03:40 - 2013-06-14 09:14 - 02046976 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll
2013-06-08 03:13 - 2013-06-14 09:15 - 02706432 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb

==================== Known DLLs (Whitelisted) ============


==================== Bamital & volsnap Check =================

C:\Windows\explorer.exe => MD5 is legit
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points =========================

Restore point made on: 2013-04-16 20:14:31
Restore point made on: 2013-04-17 03:01:46
Restore point made on: 2013-04-28 14:57:45
Restore point made on: 2013-05-05 15:41:00
Restore point made on: 2013-05-08 21:55:51
Restore point made on: 2013-05-16 21:17:16
Restore point made on: 2013-05-16 23:00:36
Restore point made on: 2013-05-17 03:35:20
Restore point made on: 2013-05-26 15:41:16
Restore point made on: 2013-06-02 15:50:09
Restore point made on: 2013-06-13 12:08:30
Restore point made on: 2013-06-14 09:03:00
Restore point made on: 2013-06-21 17:52:24
Restore point made on: 2013-06-30 06:27:37

==================== Memory info ===========================

Percentage of memory in use: 51%
Total physical RAM: 1012.2 MB
Available physical RAM: 487.42 MB
Total Pagefile: 1012.2 MB
Available Pagefile: 492.97 MB
Total Virtual: 2047.88 MB
Available Virtual: 1930.38 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:218.15 GB) (Free:178.12 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Drive e: (RECOVERY) (Fixed) (Total:14.44 GB) (Free:2.07 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Drive f: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32
Drive g: (Y) (Removable) (Total:7.45 GB) (Free:7.45 GB) FAT32
Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS
Drive y: (SYSTEM) (Fixed) (Total:0.19 GB) (Free:0.16 GB) NTFS ==>[System with boot components (obtained from reading drive)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 233 GB) (Disk ID: 3F2EB0A1)
Partition 1: (Active) - (Size=199 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=218 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=14 GB) - (Type=07 NTFS)
Partition 4: (Not Active) - (Size=103 MB) - (Type=0C)

========================================================
Disk: 1 (MBR Code: Windows 7 or 8) (Size: 7 GB) (Disk ID: C3072E18)
Partition 1: (Active) - (Size=7 GB) - (Type=0B)


LastRegBack: 2013-06-13 12:47

==================== End Of Log ============================



Thanks for any help :)
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#2
emeraldnzl

emeraldnzl

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Hello lildreamer316,

Welcome to Geekstogo.

same problem as Jim Laven below, apparently


Nope, doesn't show up with the same problem.

Not sure what is going on but let's try this:

Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it on the flashdrive as fixlist.txt

LastRegBack: 2013-06-13 12:47

This Registry file is specifically written for the infection on this person's computer. It should NOT to be used on another machine. It may cause serious damage even to the point of rendering the computer unusable.

Please enter System Recovery Options, as we've done previously.
Run FRST64 and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

If you are not able to boot up after that then tell me.

If you are able to boot up then do this:

Please download the latest version of Farbar's Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. The 32bit one will be the right version for you.

  • Right click to run as administrator. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will produce a log called (FRST.txt) in the same directory the tool is run from.
  • Please copy and paste log back here.
  • The first time the tool is run, it makes also another log (Addition.txt). Please also paste that into your reply.

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#3
lildreamer316

lildreamer316

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Thanks emeraldnzl :)

OK, I was not able to reboot (still stuck in the system repair loop). Here is my Fixlog:

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 01-07-2013 01
Ran by SYSTEM at 2013-07-02 04:44:50 Run:1
Running from G:\
Boot Mode: Recovery

==============================================

DEFAULT hive was successfully copied to System32\config\HiveBackup
DEFAULT hive was successfully restored from registry back up.
SAM hive was successfully copied to System32\config\HiveBackup
SAM hive was successfully restored from registry back up.
SECURITY hive was successfully copied to System32\config\HiveBackup
SECURITY hive was successfully restored from registry back up.
SOFTWARE hive was successfully copied to System32\config\HiveBackup
SOFTWARE hive was successfully restored from registry back up.
SYSTEM hive was successfully copied to System32\config\HiveBackup
SYSTEM hive was successfully restored from registry back up.

==== End of Fixlog ====
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#4
emeraldnzl

emeraldnzl

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Hello lildreamer316,

No luck there then.

OK, I was not able to reboot (still stuck in the system repair loop).


I didn't realize that your machine was stuck in a Startup Repair loop.

If you haven't already been there the link below can sometimes be helpful:

http://www.sevenforu...p-recovery.html

Alternatively, when did the problem manifest? We could try a restore to a time before it happened using FRST. Outside chance but you never know. :)
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#5
lildreamer316

lildreamer316

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Hey :)

I actually tried both that link and the restore points before..absolutely no luck. I guess that means a factory restore to original settings is probably in order, yes? It's ok...there isn't much of value on the comp and I backed up my files earlier. Just a PITA.
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#6
emeraldnzl

emeraldnzl

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I guess that means a factory restore to original settings is probably in order, yes?


That's my last best thought.

I guess there is also the possibility of hardware failure. Either your hard drive or some other component. Hopefully not and a factory restore will fix the problem for you. :)

If you get time let us know how you get on.

Best of luck

emeraldnzl
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