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adware maybe


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#1
katrinalynn92

katrinalynn92

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forgive me for my poor typing but my keyboard seems to be disabled unless my key filter is on my windows spaz out.i had a few ad ware blocked before the issue started . a boot scan found no problems. i can't open task manager. i cant start in safe mode bc my key won't work im using my on screen keyboard. everything flashes menus and i cant even get a menu up while right clicking without my key filter on. if i open my antivirus itll open its settings even if i tried closing it. the only thing ive done is stream videos through sites ive used for months with out key filter on pressing and holding down ctrl or alt are the only ways to stop the stuttering but i still cant right click for a menu



OTL logfile created on: 7/3/2013 12:46:26 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Windows\Desktop
64bit- Professional Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16614)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.79 Gb Total Physical Memory | 1.58 Gb Available Physical Memory | 41.61% Memory free
7.58 Gb Paging File | 5.23 Gb Available in Paging File | 69.04% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 297.99 Gb Total Space | 211.07 Gb Free Space | 70.83% Space Free | Partition Type: NTFS
Drive E: | 100.00 Mb Total Space | 71.66 Mb Free Space | 71.67% Space Free | Partition Type: NTFS

Computer Name: WINDOWS-PC | User Name: Windows | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/07/03 00:34:27 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Windows\Desktop\OTL.exe
PRC - [2013/06/14 21:28:44 | 000,825,808 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
PRC - [2013/05/16 21:01:42 | 004,284,976 | ---- | M] () -- C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
PRC - [2013/05/14 13:26:12 | 003,289,208 | ---- | M] (Skype Technologies S.A.) -- C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
PRC - [2013/05/09 04:58:30 | 004,858,968 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
PRC - [2013/05/09 04:58:30 | 000,046,808 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe
PRC - [2013/05/08 02:18:34 | 002,852,640 | ---- | M] (Conduit) -- C:\Users\Windows\AppData\Roaming\SearchProtect\bin\cltmng.exe
PRC - [2013/04/11 10:28:08 | 000,093,984 | ---- | M] (Conduit) -- C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe
PRC - [2012/12/10 18:12:38 | 000,369,152 | ---- | M] (Alcatel-Lucent) -- C:\Program Files (x86)\Common Files\Motive\pcCMService.exe
PRC - [2012/10/08 11:42:54 | 001,258,856 | ---- | M] (NVIDIA Corporation) -- C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
PRC - [2010/02/03 14:19:52 | 002,320,920 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
PRC - [2010/02/03 14:19:48 | 000,268,824 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe


========== Modules (No Company Name) ==========

MOD - [2013/06/14 21:28:42 | 000,393,168 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\ppgooglenaclpluginchrome.dll
MOD - [2013/06/14 21:28:41 | 013,140,432 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\PepperFlash\pepflashplayer.dll
MOD - [2013/06/14 21:28:40 | 004,051,408 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\pdf.dll
MOD - [2013/06/14 21:27:51 | 000,599,504 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\libglesv2.dll
MOD - [2013/06/14 21:27:50 | 000,124,368 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\libegl.dll
MOD - [2013/06/14 21:27:48 | 001,597,392 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\ffmpegsumo.dll
MOD - [2013/05/16 21:01:42 | 004,284,976 | ---- | M] () -- C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
MOD - [2013/01/28 13:08:56 | 000,087,952 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2013/01/28 13:08:28 | 001,242,512 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll


========== Services (SafeList) ==========

SRV:64bit: - File not found [Disabled | Stopped] -- C:\Program Files\Common Files\Motive\pcCMService.exe -- (pcCMService64)
SRV:64bit: - [2013/05/09 04:58:30 | 000,046,808 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)
SRV:64bit: - [2013/02/13 03:53:50 | 000,770,528 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe -- (AMPPALR3)
SRV:64bit: - [2013/02/08 17:40:34 | 003,386,608 | ---- | M] (Intel® Corporation) [Auto | Running] -- C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe -- (ZeroConfigService)
SRV:64bit: - [2013/02/08 17:40:08 | 000,273,136 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe -- (MyWiFiDHCPDNS)
SRV:64bit: - [2013/02/08 17:39:48 | 000,621,296 | ---- | M] (Intel® Corporation) [Auto | Running] -- C:\Program Files\Intel\WiFi\bin\EvtEng.exe -- (EvtEng)
SRV:64bit: - [2013/02/08 17:39:14 | 000,149,744 | ---- | M] (Intel® Corporation) [Auto | Running] -- C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe -- (RegSrvc)
SRV:64bit: - [2012/09/12 18:07:06 | 000,135,984 | ---- | M] (Intel® Corporation) [Auto | Running] -- C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe -- (BTHSSecurityMgr)
SRV:64bit: - [2009/07/13 21:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/07/13 21:40:01 | 000,193,536 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\appmgmts.dll -- (AppMgmt)
SRV - [2013/06/03 16:21:54 | 000,162,408 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2013/05/14 13:26:12 | 003,289,208 | ---- | M] (Skype Technologies S.A.) [Auto | Running] -- C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe -- (Skype C2C Service)
SRV - [2013/04/11 10:28:08 | 000,093,984 | ---- | M] (Conduit) [Auto | Running] -- C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe -- (CltMngSvc)
SRV - [2012/12/10 18:12:38 | 000,369,152 | ---- | M] (Alcatel-Lucent) [Auto | Running] -- C:\Program Files (x86)\Common Files\Motive\pcCMService.exe -- (pcCMService)
SRV - [2012/10/08 11:42:54 | 001,258,856 | ---- | M] (NVIDIA Corporation) [Auto | Running] -- C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe -- (nvUpdatusService)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/02/03 14:19:52 | 002,320,920 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe -- (UNS)
SRV - [2010/02/03 14:19:48 | 000,268,824 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe -- (LMS)
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2013/06/27 18:45:11 | 001,030,952 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\SysNative\drivers\aswSnx.sys -- (aswSnx)
DRV:64bit: - [2013/06/27 18:45:11 | 000,378,944 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswSP.sys -- (aswSP)
DRV:64bit: - [2013/06/27 18:45:11 | 000,189,936 | ---- | M] () [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\aswVmm.sys -- (aswVmm)
DRV:64bit: - [2013/05/09 04:59:07 | 000,072,016 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswRdr2.sys -- (aswRdr)
DRV:64bit: - [2013/05/09 04:59:07 | 000,065,336 | ---- | M] () [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\aswRvrt.sys -- (aswRvrt)
DRV:64bit: - [2013/05/09 04:59:07 | 000,064,288 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswTdi.sys -- (aswTdi)
DRV:64bit: - [2013/05/09 04:59:06 | 000,080,816 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV:64bit: - [2013/05/09 04:59:06 | 000,033,400 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswFsBlk.sys -- (aswFsBlk)
DRV:64bit: - [2013/05/09 04:59:06 | 000,022,600 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswKbd.sys -- (aswKbd)
DRV:64bit: - [2013/02/25 23:26:08 | 000,470,256 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2013/02/13 03:54:16 | 000,163,808 | ---- | M] (Windows ® Win 7 DDK provider) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\AmpPal.sys -- (AMPPALP)
DRV:64bit: - [2013/02/13 03:54:16 | 000,163,808 | ---- | M] (Windows ® Win 7 DDK provider) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AmpPal.sys -- (AMPPAL)
DRV:64bit: - [2013/02/05 11:00:26 | 011,518,976 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Netwsw00.sys -- (NETwNs64)
DRV:64bit: - [2013/01/31 05:50:58 | 000,028,160 | ---- | M] (ManyCam LLC) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\mcaudrv_x64.sys -- (mcaudrv_simple)
DRV:64bit: - [2012/12/13 13:50:36 | 000,054,784 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2012/12/10 18:12:10 | 000,043,008 | ---- | M] (Printing Communications Assoc., Inc. (PCAUSA)) [Kernel | On_Demand | Stopped] -- C:\Program Files\Common Files\Motive\MREMP50a64.sys -- (MREMP50a64)
DRV:64bit: - [2012/12/10 18:12:10 | 000,040,960 | ---- | M] (Printing Communications Assoc., Inc. (PCAUSA)) [Kernel | On_Demand | Stopped] -- C:\Program Files\Common Files\Motive\MRESP50a64.sys -- (MRESP50a64)
DRV:64bit: - [2012/10/10 23:08:10 | 000,044,928 | ---- | M] (ManyCam LLC) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\mcvidrv_x64.sys -- (ManyCam)
DRV:64bit: - [2012/10/08 11:42:36 | 000,030,056 | ---- | M] (NVIDIA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\nvpciflt.sys -- (nvpciflt)
DRV:64bit: - [2012/08/23 10:10:20 | 000,019,456 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\rdpvideominiport.sys -- (RdpVideoMiniport)
DRV:64bit: - [2012/08/23 10:07:35 | 000,057,856 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2012/08/21 13:01:20 | 000,033,240 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2012/03/01 02:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2012/01/10 22:28:18 | 012,311,904 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2011/03/11 02:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 02:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/20 09:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 05:37:42 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2010/08/30 10:45:48 | 000,394,016 | ---- | M] (Marvell) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\yk62x64.sys -- (yukonw7)
DRV:64bit: - [2010/01/13 16:37:18 | 007,675,392 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NETw5s64.sys -- (NETw5s64)
DRV:64bit: - [2009/09/17 19:54:54 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (HECIx64)
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 16:35:38 | 000,707,072 | ---- | M] (Ralink Technology, Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\netr7364.sys -- (netr7364)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2007/11/09 05:00:30 | 000,026,968 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\TVALZ_O.SYS -- (TVALZ)
DRV - [2012/12/10 18:12:02 | 000,021,248 | ---- | M] (Printing Communications Assoc., Inc. (PCAUSA)) [Kernel | On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Motive\MREMP50.sys -- (MREMP50)
DRV - [2012/12/10 18:12:02 | 000,020,096 | ---- | M] (Printing Communications Assoc., Inc. (PCAUSA)) [Kernel | On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Motive\MRESP50.sys -- (MRESP50)
DRV - [2009/07/13 21:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope = {6FDBAE73-C7B7-4562-AD9A-D8D177309F0B}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://search.condui...6A-34BC2D626BD6
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/?ocid=iehp
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-US
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = E1 3C 67 EE 21 3E CE 01 [binary data]
IE - HKCU\..\SearchScopes,DefaultScope = {6FDBAE73-C7B7-4562-AD9A-D8D177309F0B}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE10SR
IE - HKCU\..\SearchScopes\{6FDBAE73-C7B7-4562-AD9A-D8D177309F0B}: "URL" = http://search.condui...9352709498&UM=2
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local;<local>


========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@nexon.net/NxGame: C:\ProgramData\NexonUS\NGM\npNxGameUS.dll File not found
FF - HKLM\Software\MozillaPlugins\@pandonetworks.com/PandoWebPlugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll (Pando Networks)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\pandonetworks.com/PandoWebPlugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll (Pando Networks)



========== Chrome ==========

CHR - default_search_provider: Conduit (Enabled)
CHR - default_search_provider: search_url = http://search.condui...=CT3287803&UM=2
CHR - default_search_provider: suggest_url = http://suggest.searc...3812246232&UM=2
CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\PepperFlash\pepflashplayer.dll
CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\pdf.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll
CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll
CHR - Extension: Google Docs = C:\Users\Windows\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.5_0\
CHR - Extension: Google Drive = C:\Users\Windows\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\
CHR - Extension: YouTube = C:\Users\Windows\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
CHR - Extension: Google Search = C:\Users\Windows\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: VisualBee V.4 = C:\Users\Windows\AppData\Local\Google\Chrome\User Data\Default\Extensions\hllhlhdmmmpbclddmhffaghecjaklneo\10.16.4.512_0\
CHR - Extension: Skype Click to Call = C:\Users\Windows\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl\6.9.0.12585_0\
CHR - Extension: Gmail = C:\Users\Windows\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

O1 HOSTS File: ([2009/06/10 17:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (avast! Online Security) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
O2:64bit: - BHO: (Skype add-on for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (DownloadTerms) - {2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3} - C:\Users\Windows\AppData\Local\DownloadTerms\temp.dat File not found
O2 - BHO: (avast! Online Security) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O2 - BHO: (Skype Browser Helper) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O3:64bit: - HKLM\..\Toolbar: (avast! Online Security) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
O3 - HKLM\..\Toolbar: (avast! Online Security) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {4D594333-0076-A76A-76A7-7A786E7484D7} - No CLSID value found.
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [avast] C:\Program Files\AVAST Software\Avast\avastUI.exe (AVAST Software)
O4 - HKLM..\Run: [SearchProtectAll] C:\Program Files (x86)\SearchProtect\bin\cltmng.exe (Conduit)
O4 - HKCU..\Run: [Akamai NetSession Interface] "C:\Users\Windows\AppData\Local\Akamai\netsession_win.exe" File not found
O4 - HKCU..\Run: [Pando Media Booster] C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe ()
O4 - HKCU..\Run: [SearchProtect] C:\Users\Windows\AppData\Roaming\SearchProtect\bin\cltmng.exe (Conduit)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O9:64bit: - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Domains: aeriagames.com ([]http in Trusted sites)
O15 - HKCU\..Trusted Domains: aeriagames.com ([]https in Trusted sites)
O15 - HKCU\..Trusted Domains: clonewarsadventures.com ([]* in Trusted sites)
O15 - HKCU\..Trusted Domains: freerealms.com ([]* in Trusted sites)
O15 - HKCU\..Trusted Domains: soe.com ([]* in Trusted sites)
O15 - HKCU\..Trusted Domains: sony.com ([]* in Trusted sites)
O16 - DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} http://content.syste...el_4.5.13.0.cab (SysInfo Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{4D6E0DBE-476E-43DD-A3D0-8D242CEF3CCD}: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Skype Technologies S.A.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20:64bit: - AppInit_DLLs: (C:\Windows\system32\nvinitx.dll) - C:\Windows\SysNative\nvinitx.dll (NVIDIA Corporation)
O20 - AppInit_DLLs: (C:\Windows\SysWOW64\nvinit.dll) - C:\Windows\SysWOW64\nvinit.dll (NVIDIA Corporation)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/07/03 00:34:01 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\Windows\Desktop\OTL.exe
[2013/06/24 23:24:02 | 000,000,000 | ---D | C] -- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
[2013/06/18 11:49:51 | 000,000,000 | ---D | C] -- C:\Users\Windows\Desktop\Originals
[2013/06/15 21:30:43 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes
[2013/06/15 21:30:09 | 000,000,000 | ---D | C] -- C:\Program Files\iTunes
[2013/06/15 21:30:09 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\iTunes
[2013/06/15 21:30:09 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2013/06/15 21:27:04 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\QuickTime
[2013/06/15 21:26:56 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\QuickTime
[2013/06/13 23:01:05 | 000,000,000 | ---D | C] -- C:\Users\Windows\AppData\Local\Aeria Games
[2013/06/13 23:00:11 | 000,000,000 | ---D | C] -- C:\ProgramData\Aeria Games
[2013/06/13 22:59:07 | 000,000,000 | ---D | C] -- C:\Users\Windows\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\AeriaGames
[2013/06/13 22:52:57 | 000,000,000 | -HSD | C] -- C:\Windows\SysWow64\AI_RecycleBin
[2013/06/13 22:46:31 | 000,000,000 | ---D | C] -- C:\AeriaGames
[2013/06/11 23:31:16 | 000,000,000 | ---D | C] -- C:\Users\Windows\AppData\Roaming\Unity
[2013/06/11 22:38:51 | 000,000,000 | ---D | C] -- C:\Users\Windows\AppData\Roaming\Macromedia
[2013/06/11 22:38:31 | 000,000,000 | ---D | C] -- C:\Windows\SysWow64\Macromed
[2013/06/11 22:38:28 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\Macromed
[2013/06/11 22:01:28 | 000,000,000 | ---D | C] -- C:\Users\Windows\AppData\Local\Unity
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/07/03 00:52:26 | 000,000,900 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/07/03 00:34:27 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Windows\Desktop\OTL.exe
[2013/07/03 00:16:13 | 000,020,720 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/07/03 00:16:13 | 000,020,720 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/07/03 00:08:40 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/07/03 00:08:28 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/07/03 00:07:57 | 3052,994,560 | -HS- | M] () -- C:\hiberfil.sys
[2013/06/27 18:45:11 | 001,030,952 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswSnx.sys
[2013/06/27 18:45:11 | 000,378,944 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswSP.sys
[2013/06/27 18:45:11 | 000,189,936 | ---- | M] () -- C:\Windows\SysNative\drivers\aswVmm.sys
[2013/06/27 18:45:11 | 000,000,175 | ---- | M] () -- C:\Windows\SysNative\drivers\aswVmm.sys.sum
[2013/06/27 18:45:11 | 000,000,175 | ---- | M] () -- C:\Windows\SysNative\drivers\aswSP.sys.sum
[2013/06/27 18:45:11 | 000,000,175 | ---- | M] () -- C:\Windows\SysNative\drivers\aswSnx.sys.sum
[2013/06/25 14:14:15 | 000,002,230 | ---- | M] () -- C:\Users\Public\Desktop\The Sims™ 3 Island Paradise.lnk
[2013/06/24 23:24:14 | 000,001,783 | ---- | M] () -- C:\Users\Public\Desktop\iTunes.lnk
[2013/06/24 22:54:36 | 000,726,316 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2013/06/24 22:54:36 | 000,624,178 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2013/06/24 22:54:36 | 000,106,522 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2013/06/20 21:19:18 | 000,002,183 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2013/06/18 11:49:51 | 000,145,719 | ---- | M] () -- C:\Users\Windows\Desktop\1017190_10200811114335540_83719612_n.jpg
[2013/06/18 11:42:56 | 000,005,120 | -H-- | M] () -- C:\Users\Windows\Desktop\photothumb.db
[2013/06/15 21:27:05 | 000,001,845 | ---- | M] () -- C:\Users\Public\Desktop\QuickTime Player.lnk
[2013/06/07 00:56:36 | 000,000,355 | ---- | M] () -- C:\Users\Windows\Documents\Homegroup - Shortcut.lnk
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/06/27 18:45:12 | 000,000,175 | ---- | C] () -- C:\Windows\SysNative\drivers\aswVmm.sys.sum
[2013/06/26 21:06:51 | 000,000,175 | ---- | C] () -- C:\Windows\SysNative\drivers\aswSP.sys.sum
[2013/06/26 21:06:51 | 000,000,175 | ---- | C] () -- C:\Windows\SysNative\drivers\aswSnx.sys.sum
[2013/06/25 14:14:15 | 000,002,230 | ---- | C] () -- C:\Users\Public\Desktop\The Sims™ 3 Island Paradise.lnk
[2013/06/18 11:42:06 | 000,145,719 | ---- | C] () -- C:\Users\Windows\Desktop\1017190_10200811114335540_83719612_n.jpg
[2013/06/15 21:30:43 | 000,001,783 | ---- | C] () -- C:\Users\Public\Desktop\iTunes.lnk
[2013/06/15 21:27:05 | 000,001,845 | ---- | C] () -- C:\Users\Public\Desktop\QuickTime Player.lnk
[2013/06/07 00:56:36 | 000,000,355 | ---- | C] () -- C:\Users\Windows\Documents\Homegroup - Shortcut.lnk
[2013/05/25 14:49:39 | 000,332,800 | ---- | C] () -- C:\Windows\wget.exe
[2013/05/25 14:49:39 | 000,167,936 | ---- | C] () -- C:\Windows\unzip.exe
[2013/04/14 13:03:15 | 000,451,072 | ---- | C] () -- C:\Windows\SysWow64\ISSRemoveSP.exe
[2012/01/10 22:27:26 | 000,867,020 | ---- | C] () -- C:\Windows\SysWow64\igkrng575.bin
[2012/01/10 22:27:26 | 000,128,204 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng575.bin
[2012/01/10 22:27:26 | 000,105,608 | ---- | C] () -- C:\Windows\SysWow64\igfcg575m.bin
[2012/01/10 21:29:54 | 013,904,384 | ---- | C] () -- C:\Windows\SysWow64\ig4icd32.dll

========== ZeroAccess Check ==========

[2009/07/14 00:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/02/27 01:52:56 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/02/27 00:55:05 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 21:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 08:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 21:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2013/05/13 00:02:37 | 000,000,000 | ---D | M] -- C:\Users\Windows\AppData\Roaming\ManyCam
[2013/06/07 10:30:33 | 000,000,000 | ---D | M] -- C:\Users\Windows\AppData\Roaming\Origin
[2013/06/18 11:44:35 | 000,000,000 | ---D | M] -- C:\Users\Windows\AppData\Roaming\PhotoScape
[2013/05/02 22:35:59 | 000,000,000 | ---D | M] -- C:\Users\Windows\AppData\Roaming\SearchProtect
[2013/04/22 22:38:13 | 000,000,000 | ---D | M] -- C:\Users\Windows\AppData\Roaming\Synaptics
[2013/06/11 23:31:16 | 000,000,000 | ---D | M] -- C:\Users\Windows\AppData\Roaming\Unity
[2013/04/14 12:05:54 | 000,000,000 | ---D | M] -- C:\Users\Windows\AppData\Roaming\WinBatch

========== Purity Check ==========



< End of report >

Edited by katrinalynn92, 03 July 2013 - 07:34 AM.

  • 0

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#2
RKinner

RKinner

    Malware Expert

  • Expert
  • 24,624 posts
  • MVP
Not sure there is much we can do for you. Sounds like a hardware problem. Is this a laptop or a desktop?


You do have a little adware but nothing serious:


Download the adwCleaner

  • Run the Tool
    Windows Vista and Windows 7 users:
    Right click in the adwCleaner.exe and select the option
    Posted Image
  • Select the Delete button.
  • When the scan completes, it will open a notepad windows.
  • Please, copy the content of this file in your next reply.

Right click problems are sometimes caused by shell extensions so:
download ShellExView.

http://www.nirsoft.n...s/shexview.html

Use this download:
http://www.nirsoft.n...xview_setup.exe

Once you get it installed, run it and look in the third or fourth column from the RIGHT. It should say MICROSOFT. Click once or twice on MICROSOFT so that items with NO are at the top.
Select all of the NO items and then click on the red led looking icon in the upper left. This should disable all of the non-microsoft additions to Explorer. Reboot and see if you still have problems with right click.




You could try going into Device manager. In the search box type: devmgmt.msc

When it finds it double click on it. That should open Device Manager. Find Keyboard and double click on it. That should open to show you the installed HID Keyboard. Double click on it. Click on Drivers then on Uninstall. Reboot and Windows should find the keyboard again and reinstall it and perhaps if you get lucky it will fix the problem.

Ron
  • 0






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