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[W7] 0xC000009A on resuming from hibernation


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#1
zedlord

zedlord

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Hello everyone!

I am not used to ask for help on message boards but I'm running out of ideas.

I have Windows 7 Ultimate x64, 4GB RAM. I can hibernate but I can't always resume from hibernation. The more memory is allocated before hibernation the bigger chance of resume fail, I guess since I haven't checked it properly.
I found some information but it provides no help, at least in this case.
I tried chkdsk on the drive, defragmentation, powercfg -h on/off... I found Windows hotfix(KB977178) which I guess should solve the problem but it refuses to install. I have a newer msahci so maybe that is why...
I might have done something more but don't remember now. I have no idea what to do. I'd be grateful for some ideas that can solve this problem.

The error message:

Your computer can't come out of hibernation.
Status: 0xc000009a
Info: A fatal error occurred processing the restoration data.
File: \hiberfil.sys


Edited by zedlord, 06 July 2013 - 04:32 AM.

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#2
iammykyl

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Gday zedlord. Posted Image


launch the Command Prompt as an Administrator. click on the Start menu, then select All Programs, > Accessories. You will now see a shortcut labelled Command Prompt. Right-click on it and select Run as administrator, in the windows that opens, click Yes.


In the window that opens type, powercfg -h off
Shut down the machine (not a restart) -> Reboot the machine
Open command prompt again and type, powercfg -h on
Test Hibernate through the Windows -> Shutdown -> Hibernate"
>Next: start command prompt (as above) and type chkdsk /r and schedule a scan for next reboot Note that this may take some time, so please do not shut down during the scan -


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#3
zedlord

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Seems like I might have been wrong with this message board idea.
First, I do not appreciate this step by step thing but I get it...it's better to be clear.
Second, I was waiting for new ideas...I somehow thought that person trying to help will bother more than to give some generic advice. Especially since I stated that I have tried it already.
Lastly, if you didn't get that earlier I've tried your advice already including chkdsk /r. Should I bold stuff too to get some understanding?

Thanks for playing, I may be back...
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#4
iammykyl

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Thank you for your reply. A bit ungracious though.

I Don't know how competent a poster might be at first, so instructions were given simply, and some people still get is wrong.
I did note what you said you tried, and as a first step wanted confirmation that you had shut down between the powercfg -h off\on and the chkdsk /r done as a second step.
More suggestions would have been forthcoming. Happen another member will be willing to step in.

Good luck.





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#5
zedlord

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Like I said, I understand the reasoning for simple instructions. No problem here.
I performed chkdsk /r with hibernation enabled, disabled and...well I did it 3 times, I don't remember configuration for the third one.
I did memtest, 4 passes too.
Asking here was some kind of desperate after trying to fix it myself.
I sorry that I overreacted. I decided not to fix the problem, I'll be trying a crazy workaround. If you have some good ideas, please share.

As for the workaround. It's untested, kind of stupid so I don't recommend trying but if somebody wants...then here.
I start a program that writes to ram(TestLimit) which makes other programs write their ram to swap then turn the program off and hibernate. From what I understand about my problem that should do it.
It's not a fix but if it works then so be it.

I'm sorry again. If the workaround works, I'll not be back.

Edited by zedlord, 07 July 2013 - 11:13 AM.

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