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Blue screen of death which I can't fix myself


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#1
Damientju

Damientju

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Hi,

I have a blue screen of death error, saying: DRIVER_IRQL_NOT_LESS_OR_EQUAL

tcpip.sys

STOP: 0x000000d1 (0x000000000000008, 0x0000000000000002, 0x0000000000000000. 0xFFFFF8800167F7C0)

I have this Blue screen randomly when I'm working with Internet.

Can anyone help me?

Greets form a desperate guy behind his %#$@(# PC
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#2
ZaRMan

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Hi Damienjtu, welcome to Geeks to Go! Posted Image

First off, I recommend to update your system. You can do this by starting windows update (you can do this by searching "Windows Update" in your start bar). Let it scan for update and install all the recommended updates and reboot. If the problem persists, this may be due to a memory issue. I'm not sure what system you use (please post system specs in your next response), but if it is a desktop, are you comfortable with checking and reinstalling your RAM? Hopefully this can correct the problem, if it does, please post back with confirmation and hit the "Rep+" button if this helped you. If this did not fix the issue, please reply and we'd be happy to help further!

Best of luck!
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#3
rockmilk

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Download Security Check by screen317 from here.
http://screen317.spy...curityCheck.exe
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

A lot of times THese types of issues are caused by antivirus or network drivers.
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#4
Damientju

Damientju

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Hi,

thanks for all your help...

I ran the SecurityCheck.exe and it came up with this:

Results of screen317's Security Check version 0.99.68
Windows 7 x64 (UAC is disabled!)
Out of date service pack!!
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Java 7 Update 25
Adobe Flash Player 11.7.700.224
Mozilla Firefox (22.0)
````````Process Check: objlist.exe by Laurent````````
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````


------------------------

My system contains:

Asus Crosshair IV Extreme
9 GB of Ram
Asus HD 7850 DirectCU II 2GB
AMD Phenom™ II X6 1090T 3.21 GHz
Windows 7 Ultimate x64

Greets
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#5
rockmilk

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Follow these steps please.

http://www.geekstogo...ost__p__2309529
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#6
Damientju

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MiniToolBox by Farbar Version: 16-06-2013
Ran by Damien (administrator) on 09-07-2013 at 12:15:53
Running from "C:\Users\Damien\Downloads"
Windows 7 Ultimate (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP-configuratie

De DNS-omzettingscache is leeggemaakt.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

Intel® 82583V Gigabit Network Connection = LAN-verbinding (Connected)


# ----------------------------------
# IPv4-configuratie
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# Einde van IPv4-configuratie



Windows IP-configuratie

Hostnaam . . . . . . . . . . . . : Damien-PC
Primair DNS-achtervoegsel . . . . :
Knooppunttype . . . . . . . . . . : hybride
IP-routering ingeschakeld . . . . : nee
WINS-proxy ingeschakeld . . . . . : nee
DNS-achtervoegselzoeklijst. . . . : home

Ethernet-adapter voor LAN-verbinding:

Verbindingsspec. DNS-achtervoegsel: home
Beschrijving. . . . . . . . . . . : Intel® 82583V Gigabit Network Connection
Fysiek adres. . . . . . . . . . . : 20-CF-30-42-C0-96
DHCP ingeschakeld . . . . . . . . : ja
Autom. configuratie ingeschakeld : ja
Link-local IPv6-adres . . . . . . : fe80::10a6:83fa:d17a:a6f2%24(voorkeur)
IPv4-adres. . . . . . . . . . . . : 192.168.1.57(voorkeur)
Subnetmasker. . . . . . . . . . . : 255.255.255.0
Lease verkregen . . . . . . . . . : dinsdag 9 juli 2013 12:13:22
Lease verlopen. . . . . . . . . . : woensdag 10 juli 2013 12:13:22
Standaardgateway. . . . . . . . . : 192.168.1.254
DHCP-server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 253808432
DHCPv6-client DUID. . . . . . . . : 00-01-00-01-19-36-3E-B6-00-1E-E5-FF-AD-26
DNS-servers . . . . . . . . . . . : 192.168.1.254
195.241.77.55
195.241.77.58
NetBIOS via TCPIP . . . . . . . . : ingeschakeld

Tunnel-adapter voor LAN-verbinding* 12:

Verbindingsspec. DNS-achtervoegsel:
Beschrijving. . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP ingeschakeld . . . . . . . . : nee
Autom. configuratie ingeschakeld : ja
IPv6-adres. . . . . . . . . . . . : 2001:0:9d38:6ab8:1479:1f2d:3f57:fec6(voorkeur)
Link-local IPv6-adres . . . . . . : fe80::1479:1f2d:3f57:fec6%18(voorkeur)
Standaardgateway. . . . . . . . . : ::
NetBIOS via TCPIP . . . . . . . . : uitgeschakeld

Tunnel-adapter voor 6TO4 Adapter:

Mediumstatus. . . . . . . . . . . : medium ontkoppeld
Verbindingsspec. DNS-achtervoegsel:
Beschrijving. . . . . . . . . . . : Microsoft 6to4 Adapter
Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP ingeschakeld . . . . . . . . : nee
Autom. configuratie ingeschakeld : ja

Tunnel-adapter voor isatap.home:

Mediumstatus. . . . . . . . . . . : medium ontkoppeld
Verbindingsspec. DNS-achtervoegsel: home
Beschrijving. . . . . . . . . . . : Microsoft ISATAP Adapter
Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP ingeschakeld . . . . . . . . : nee
Autom. configuratie ingeschakeld : ja

Tunnel-adapter voor Reusable ISATAP Interface {5FCA81F3-1A8B-4990-A684-1FC2FBA6D524}:

Mediumstatus. . . . . . . . . . . : medium ontkoppeld
Verbindingsspec. DNS-achtervoegsel:
Beschrijving. . . . . . . . . . . : Microsoft ISATAP Adapter #4
Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP ingeschakeld . . . . . . . . : nee
Autom. configuratie ingeschakeld : ja
Server: router.home
Address: 192.168.1.254

DNS request timed out.
timeout was 2 seconds.
Naam: google.com
Address: 2a00:1450:4013:c00::8a


Pingen naar google.com [173.194.65.113] met 32 bytes aan gegevens:
Antwoord van 173.194.65.113: bytes=32 tijd=31 ms TTL=51
Antwoord van 173.194.65.113: bytes=32 tijd=31 ms TTL=51

Ping-statistieken voor 173.194.65.113:
Pakketten: verzonden = 2, ontvangen = 2, verloren = 0
(0% verlies).

De gemiddelde tijd voor het uitvoeren van ‚‚n bewerking in milliseconden:
Minimum = 31ms, Maximum = 31ms, Gemiddelde = 31ms
Server: router.home
Address: 192.168.1.254

Naam: yahoo.com
Addresses: 98.138.253.109
206.190.36.45
98.139.183.24


Pingen naar yahoo.com [98.139.183.24] met 32 bytes aan gegevens:
Antwoord van 98.139.183.24: bytes=32 tijd=120 ms TTL=50
Antwoord van 98.139.183.24: bytes=32 tijd=120 ms TTL=50

Ping-statistieken voor 98.139.183.24:
Pakketten: verzonden = 2, ontvangen = 2, verloren = 0
(0% verlies).

De gemiddelde tijd voor het uitvoeren van ‚‚n bewerking in milliseconden:
Minimum = 120ms, Maximum = 120ms, Gemiddelde = 120ms

Pingen naar 127.0.0.1 met 32 bytes aan gegevens:
Antwoord van 127.0.0.1: bytes=32 tijd<1 ms TTL=128
Antwoord van 127.0.0.1: bytes=32 tijd<1 ms TTL=128

Ping-statistieken voor 127.0.0.1:
Pakketten: verzonden = 2, ontvangen = 2, verloren = 0
(0% verlies).

De gemiddelde tijd voor het uitvoeren van ‚‚n bewerking in milliseconden:
Minimum = 0ms, Maximum = 0ms, Gemiddelde = 0ms
===========================================================================
Interfacelijst
24...20 cf 30 42 c0 96 ......Intel® 82583V Gigabit Network Connection
1...........................Software Loopback Interface 1
18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
15...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
===========================================================================

IPv4 routetabel
===========================================================================
Actieve routes:
Netwerkadres Netmasker Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.57 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.57 276
192.168.1.57 255.255.255.255 On-link 192.168.1.57 276
192.168.1.255 255.255.255.255 On-link 192.168.1.57 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.57 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.57 276
===========================================================================
Permanente routes:
Geen

IPv6 routetabel
===========================================================================
Actieve routes:
Indien metrische netwerkbestemming Gateway
18 58 ::/0 On-link
1 306 ::1/128 On-link
18 58 2001::/32 On-link
18 306 2001:0:9d38:6ab8:1479:1f2d:3f57:fec6/128
On-link
24 276 fe80::/64 On-link
18 306 fe80::/64 On-link
24 276 fe80::10a6:83fa:d17a:a6f2/128
On-link
18 306 fe80::1479:1f2d:3f57:fec6/128
On-link
1 306 ff00::/8 On-link
18 306 ff00::/8 On-link
24 276 ff00::/8 On-link
===========================================================================
Permanente routes:
Geen
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [51712] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/08/2013 01:07:50 PM) (Source: Application Error) (User: )
Description: Naam van toepassing met fout: TeamViewer_Service.exe, versie: 8.0.19045.0, tijdstempel: 0x51b98de4
Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
Uitzonderingscode: 0xc0000005
Foutoffset: 0x75536a64
Id van proces met fout: 0x6ec
Starttijd van toepassing met fout: 0xTeamViewer_Service.exe0
Pad naar toepassing met fout: TeamViewer_Service.exe1
Pad naar module met fout: TeamViewer_Service.exe2
Rapport-id: TeamViewer_Service.exe3

Error: (07/08/2013 01:07:47 PM) (Source: Application Error) (User: )
Description: Naam van toepassing met fout: Updater.exe, versie: 6.3.1.53353, tijdstempel: 0x51715130
Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
Uitzonderingscode: 0xc0000005
Foutoffset: 0x75536a64
Id van proces met fout: 0x66c
Starttijd van toepassing met fout: 0xUpdater.exe0
Pad naar toepassing met fout: Updater.exe1
Pad naar module met fout: Updater.exe2
Rapport-id: Updater.exe3

Error: (07/07/2013 09:18:33 PM) (Source: Application Error) (User: )
Description: Naam van toepassing met fout: firefox.exe, versie: 22.0.0.4917, tijdstempel: 0x51c06b1b
Naam van module met fout: xul.dll, versie: 22.0.0.4917, tijdstempel: 0x51c06a5b
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00173668
Id van proces met fout: 0x350
Starttijd van toepassing met fout: 0xfirefox.exe0
Pad naar toepassing met fout: firefox.exe1
Pad naar module met fout: firefox.exe2
Rapport-id: firefox.exe3

Error: (07/06/2013 09:16:37 PM) (Source: Application Error) (User: )
Description: Naam van toepassing met fout: Explorer.EXE, versie: 6.1.7600.16404, tijdstempel: 0x4a765771
Naam van module met fout: ntdll.dll, versie: 6.1.7600.16385, tijdstempel: 0x4a5be02b
Uitzonderingscode: 0xc0000005
Foutoffset: 0x000000000004d174
Id van proces met fout: 0x654
Starttijd van toepassing met fout: 0xExplorer.EXE0
Pad naar toepassing met fout: Explorer.EXE1
Pad naar module met fout: Explorer.EXE2
Rapport-id: Explorer.EXE3

Error: (07/06/2013 08:25:48 PM) (Source: BstHdAndroidSvc) (User: )
Description: Service kan niet worden gestart. System.ApplicationException: Cannot start service. Service did not stop gracefully the last time it was run.
bij BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
bij System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (07/06/2013 07:59:01 PM) (Source: BstHdAndroidSvc) (User: )
Description: Service kan niet worden gestart. System.ApplicationException: Cannot start service. Service did not stop gracefully the last time it was run.
bij BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
bij System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (07/05/2013 10:08:59 PM) (Source: BstHdAndroidSvc) (User: )
Description: Service kan niet worden gestart. System.ApplicationException: Cannot start service. Service did not stop gracefully the last time it was run.
bij BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
bij System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (07/05/2013 10:04:14 PM) (Source: BstHdAndroidSvc) (User: )
Description: Service kan niet worden gestart. System.ApplicationException: Cannot start service. Service did not stop gracefully the last time it was run.
bij BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
bij System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (07/05/2013 07:58:19 PM) (Source: BstHdAndroidSvc) (User: )
Description: Service kan niet worden gestart. System.ApplicationException: Cannot start service. Service did not stop gracefully the last time it was run.
bij BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
bij System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (07/04/2013 07:35:15 PM) (Source: BstHdAndroidSvc) (User: )
Description: Service kan niet worden gestart. System.ApplicationException: Cannot start service. Service did not stop gracefully the last time it was run.
bij BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
bij System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)


System errors:
=============
Error: (07/09/2013 00:13:49 PM) (Source: Service Control Manager) (User: )
Description: De TeamViewer 8-service kan vanwege de volgende fout niet worden gestart:
%%1053

Error: (07/09/2013 00:13:49 PM) (Source: Service Control Manager) (User: )
Description: Time-out (30000 seconden) tijdens het wachten op het verbinden van deze service: TeamViewer 8.

Error: (07/09/2013 00:13:08 PM) (Source: BugCheck) (User: )
Description: 0x000000d1 (0x0000000000000008, 0x0000000000000002, 0x0000000000000000, 0xfffff88001684510)C:\Windows\MEMORY.DMP070913-18564-01

Error: (07/09/2013 00:13:06 PM) (Source: EventLog) (User: )
Description: De vorige afsluiting van het systeem om 12:11:08 op ?9-?7-?2013 is onverwacht gebeurd.

Error: (07/08/2013 01:10:06 PM) (Source: Service Control Manager) (User: )
Description: De Windows Modules Installer-service is gestopt met de volgende foutcode:
%%16405.

Error: (07/08/2013 01:07:58 PM) (Source: Service Control Manager) (User: )
Description: De TeamViewer 8-service kan vanwege de volgende fout niet worden gestart:
%%109

Error: (07/08/2013 01:07:53 PM) (Source: Service Control Manager) (User: )
Description: De TeamViewer 8-service is onverwacht gestopt. Dit is 1 keer gebeurd. De volgende herstelbewerking zal over 2000 milliseconden worden uitgevoerd: Service opnieuw starten.

Error: (07/08/2013 01:07:49 PM) (Source: Service Control Manager) (User: )
Description: De Skype Updater-service is onverwacht beëindigd. Dit is nu 1 keer gebeurd.

Error: (07/06/2013 10:44:17 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (07/06/2013 10:44:17 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}


Microsoft Office Sessions:
=========================
Error: (07/08/2013 01:07:50 PM) (Source: Application Error)(User: )
Description: TeamViewer_Service.exe8.0.19045.051b98de4unknown0.0.0.000000000c000000575536a646ec01ce7bcb3dab1b40D:\Programs\TeamViewer_Service.exeunknowna071589e-e7be-11e2-b085-20cf3042c096

Error: (07/08/2013 01:07:47 PM) (Source: Application Error)(User: )
Description: Updater.exe6.3.1.5335351715130unknown0.0.0.000000000c000000575536a6466c01ce7bcb3ca2e282C:\Program Files (x86)\Skype\Updater\Updater.exeunknown9edcaeaf-e7be-11e2-b085-20cf3042c096

Error: (07/07/2013 09:18:33 PM) (Source: Application Error)(User: )
Description: firefox.exe22.0.0.491751c06b1bxul.dll22.0.0.491751c06a5bc00000050017366835001ce7b38f0107c54C:\Program Files (x86)\Mozilla Firefox\firefox.exeC:\Program Files (x86)\Mozilla Firefox\xul.dll037fbcb6-e73a-11e2-854c-20cf3042c096

Error: (07/06/2013 09:16:37 PM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7600.164044a765771ntdll.dll6.1.7600.163854a5be02bc0000005000000000004d17465401ce7a7d392e4138C:\Windows\Explorer.EXEC:\Windows\SYSTEM32\ntdll.dll93dd0c90-e670-11e2-b764-20cf3042c096

Error: (07/06/2013 08:25:48 PM) (Source: BstHdAndroidSvc)(User: )
Description: Service kan niet worden gestart. System.ApplicationException: Cannot start service. Service did not stop gracefully the last time it was run.
bij BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
bij System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (07/06/2013 07:59:01 PM) (Source: BstHdAndroidSvc)(User: )
Description: Service kan niet worden gestart. System.ApplicationException: Cannot start service. Service did not stop gracefully the last time it was run.
bij BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
bij System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (07/05/2013 10:08:59 PM) (Source: BstHdAndroidSvc)(User: )
Description: Service kan niet worden gestart. System.ApplicationException: Cannot start service. Service did not stop gracefully the last time it was run.
bij BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
bij System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (07/05/2013 10:04:14 PM) (Source: BstHdAndroidSvc)(User: )
Description: Service kan niet worden gestart. System.ApplicationException: Cannot start service. Service did not stop gracefully the last time it was run.
bij BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
bij System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (07/05/2013 07:58:19 PM) (Source: BstHdAndroidSvc)(User: )
Description: Service kan niet worden gestart. System.ApplicationException: Cannot start service. Service did not stop gracefully the last time it was run.
bij BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
bij System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (07/04/2013 07:35:15 PM) (Source: BstHdAndroidSvc)(User: )
Description: Service kan niet worden gestart. System.ApplicationException: Cannot start service. Service did not stop gracefully the last time it was run.
bij BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
bij System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)


=========================== Installed Programs ============================

µTorrent (Version: 3.3.0.29677)
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Adobe Flash Player 11 Plugin (Version: 11.7.700.224)
AMD APP SDK Runtime (Version: 10.0.1016.4)
AMD Catalyst Install Manager (Version: 8.0.891.0)
AMD Fuel (Version: 2012.0815.2143.37180)
AMD VISION Engine Control Center (Version: 2012.0815.2143.37180)
Arma 2
BattlEye for OA Uninstall
BattlEye Uninstall
Bundled software uninstaller
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center InstallProxy (Version: 2012.0815.2143.37180)
Catalyst Control Center Localization All (Version: 2012.0815.2143.37180)
Catalyst Control Center Profiles Desktop (Version: 2012.0815.2143.37180)
CCC Help Chinese Standard (Version: 2012.0815.2142.37180)
CCC Help Chinese Traditional (Version: 2012.0815.2142.37180)
CCC Help Czech (Version: 2012.0815.2142.37180)
CCC Help Danish (Version: 2012.0815.2142.37180)
CCC Help Dutch (Version: 2012.0815.2142.37180)
CCC Help English (Version: 2012.0815.2142.37180)
CCC Help Finnish (Version: 2012.0815.2142.37180)
CCC Help French (Version: 2012.0815.2142.37180)
CCC Help German (Version: 2012.0815.2142.37180)
CCC Help Greek (Version: 2012.0815.2142.37180)
CCC Help Hungarian (Version: 2012.0815.2142.37180)
CCC Help Italian (Version: 2012.0815.2142.37180)
CCC Help Japanese (Version: 2012.0815.2142.37180)
CCC Help Korean (Version: 2012.0815.2142.37180)
CCC Help Norwegian (Version: 2012.0815.2142.37180)
CCC Help Polish (Version: 2012.0815.2142.37180)
CCC Help Portuguese (Version: 2012.0815.2142.37180)
CCC Help Russian (Version: 2012.0815.2142.37180)
CCC Help Spanish (Version: 2012.0815.2142.37180)
CCC Help Swedish (Version: 2012.0815.2142.37180)
CCC Help Thai (Version: 2012.0815.2142.37180)
CCC Help Turkish (Version: 2012.0815.2142.37180)
ccc-utility64 (Version: 2012.0815.2143.37180)
DAEMON Tools Ultra (Version: 1.1.0.0101)
DayZ Commander (Version: 0.92.85)
DesktopX Professional
Dishonored
Fraps (remove only)
Game Dev Tycoon v1.3.2 © Greenheart Games version 1 (Version: 1)
HydraVision (Version: 4.2.242.0)
Intel® Network Connections 15.6.25.0 (Version: 15.6.25.0)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Max Payne 3 (Version: 1.0.0.0)
Microsoft .NET Framework 4.5 (Version: 4.5.50709)
Microsoft .NET Framework 4.5 NLD Language Pack (Version: 4.5.50709)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Mozilla Firefox 22.0 (x86 nl) (Version: 22.0)
Mozilla Maintenance Service (Version: 22.0)
NVIDIA PhysX (Version: 9.12.0613)
PAYDAY: The Heist
PlanetSide 2
QuickShare (Version: 1.39.60.10936)
Rockstar Games Social Club (Version: 1.1.0.1)
SABnzbd 0.7.13 (Version: 0.7.13)
Saints Row The Third
Skype™ 6.3 (Version: 6.3.107)
Spotify (Version: 0.9.1.53.g876fa9df)
Steam (Version: 1.0.0.0)
SWAT 4
Taalpakket voor Microsoft .NET Framework 4.5 - NLD (Version: 4.5.50709)
TeamViewer 8 (Version: 8.0.19045)
The Godfather® II (Version: 1.0.764.0)
VirtualCloneDrive
WinRAR 4.20 (64-bit) (Version: 4.20.0)

========================= Memory info: ===================================

Percentage of memory in use: 16%
Total physical RAM: 9214.18 MB
Available physical RAM: 7678.51 MB
Total Pagefile: 18426.49 MB
Available Pagefile: 16634.9 MB
Total Virtual: 4095.88 MB
Available Virtual: 3965.66 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:97.56 GB) (Free:5.6 GB) NTFS
2 Drive d: (Extra's) (Fixed) (Total:367.87 GB) (Free:84.31 GB) NTFS

========================= Users: ========================================

Gebruikersaccounts voor \\DAMIEN-PC

Administrator Damien Gast
De opdracht is voltooid.


**** End of log ****

this is what toolbox sais and the attachments included

Attached Files


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#7
rockmilk

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Will be with you on thursday at the latest. :thumbsup:
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#8
rockmilk

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Here are the tools that I use.

Easiest way to find out what caused your crash is to upload your dump file here.
http://www.osronline...fm?name=analyze

When the driver if it is a driver is identified then check the name of the driver here.
http://www.carrona.org/dvrref.php

You can disable many drivers with a tool like autoruns by un ticking them.
http://www.filehippo...nload_autoruns/

Also here is a list of AV removal tools.

http://kb.eset.com/e...46&locale=en_US

Here are good free AV's
http://www.techsuppo...us-software.htm
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#9
rockmilk

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Sorry to have you so this your self I have been really busy with new job I work 7 days a week 6am to 7 pm if you have any issues or do not understand something please let me know.
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#10
rshaffer61

rshaffer61

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Just to add to this:

Sounds like you need to update iastor.sys :

iastor.sys = Intel Matrix Storage Manager driver - See System/Motherboard Maker and the chipset maker.
This driver could have been driven to fault by other programs such as Symantec/Norton.

This driver is extremely difficult to install so you need the System Maker or Motherboard Maker's (for custom
built systems) help though you might also ask in the their forums (if any).


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