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[Referred]Need Help Removing Advertising Pop-ups


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#16
don77

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Ok,

Please download Download CCleaner and install. Close out the program when it has completed set up

To clean your machine, it is highly recommended that you clean the following directory contents (but not the directory folder):

Please run CCleaner to assist in this process.
(Setup: go to >options > settings > Uncheck "Only delete files in Windows Temp folders older than 48 hours" for cleaning malware files!)

* C:\Windows\Temp\
* C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files\ <- This will delete all your cached internet content including cookies.
* C:\Documents and Settings\<Your Profile>\Local Settings\Temp\
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files\
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp\
* Empty your "Recycle Bin".



One more time could you run Active scan and post back what it finds please,
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#17
tommyc463

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Here is the active scan:

Incident Status Location

Adware:Adware/SaveNow No disinfected Windows Registry
Adware:Adware/Lop No disinfected C:\HJT\backups\backup-20050614-040330-278.dll
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#18
don77

don77

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Nice job your log is clean !
How is it running ?
Please use the following suggestion to help prevent reinfection

Download the following program, For keeping crap off your system to begin with
Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests. Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox. Restrict the actions of potentially dangerous sites in Internet Explorer.
Download Spyware Blaster

Keep AD-Aware. and Spybot 1.3 handy, Check them for updates prior to running and run them weekly
Same with your Anti Virus,

For an added check run an online virus scan, you can use one of the 2 below,
TrendMicro's HouseCall
ActiveScan

Be sure and give the Temp folders a cleaning out now and then as well, Make sure after you clean your Temp files to empty out your Recycle bin as well.
For ease use the following program
Download and install Cleanup
Run "Cleanup" and when it has finished, Reboot

Remeber to Check Windows for updates

Probably a good time to create a new restore point See Here Name it clean or something like that,
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#19
tommyc463

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Thanks for all your help. I have a few final questions...the programs you had me download as we went through the cleaning process such as silent runners, killbox, ewido, etc....do you recommend that I delete those programs now or should I keep them for future use....Also do you recommend that I use them on my own? Thanks for all your help.
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#20
don77

don77

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Your very welcome tommyc463

the programs you had me download as we went through the cleaning process such as silent runners, killbox, ewido, etc


You should remove killbox, (Don't want anyone using that unless they know what their doing )

Silent runners wont harm anything it identifies files for us. You wont really need it you can remove it as well

Ewido is a trail version you can go ahead and remove it.

All the programs in the suggestions for not getting reinfected I highly recommend you keep and use the accordingly.
One exception CCleaner and Cleanup perform the same tasks

CCleaner has more fundtions to it BUT none I would recommend using unless instructed to do so,
You just want to use it to give your Temp files a good cleaning,

Hoep that helps
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