please help I am basically computer illiterate. My toshiba laptop has a trojan virus detected by norton antivirus and I don't know how to even begin to get rid of it.
its the launchurl.exe trojan horse.
please help!
-completely lost in salisbury.
trojan horse launchurl.exe
Started by
RICHARD1786
, Jun 07 2005 05:33 PM
#1
Posted 07 June 2005 - 05:33 PM
RICHARD1786
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- Member
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- 5 posts
New Member
please help I am basically computer illiterate. My toshiba laptop has a trojan virus detected by norton antivirus and I don't know how to even begin to get rid of it.
its the launchurl.exe trojan horse.
please help!
-completely lost in salisbury.
#2
Posted 07 June 2005 - 05:56 PM
Kristy
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- Member
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- 1,099 posts
Visiting Consultant
Hello RICHARD1786,
Please Click here!, and follow the recommendations in the guide.
If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and post your log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.
Most of what Hijack This lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
~Kristy
Please Click here!, and follow the recommendations in the guide.
If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and post your log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.
Most of what Hijack This lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
~Kristy
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