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Windows Update Error and Printer Installation Failure


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#1
acb8d2

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Hoping to stop banging my head in to a wall with your help.

We recently moved and thus my wireless printer stopped working because it's a new network. I tried uninstalling, but upon re-install I get this error messagePosted Image

Printer: HP Photosmart C4795
I have tried running their Mr FixIt program and it found nothing.

Next I realized I might need to get my Windows Updates for the install to work. However that has been throwing the error code: error windows update 80072F76 for months.

I have run ComboFix and Malwarebytes and still cannot install either the printer or the updates.
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#2
acb8d2

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Finally resolved the printer issue!

Windows continues to throw an error 80072F76 If I try to run the updates. Is there an issue with FireFox being my default browser?
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#3
TheBigHelper

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Did you try FixIt for the Windows Update error too or just the printer issue? If not try it out: FixIt. And no it's not caused due to Firefox. From what I've read, this error is caused by an Internet issue.
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#4
123Runner

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Have you tried IE to get your updates? After all it is windows. Firefox will not update any of my windows. I even tried with the IE tab for firefox and it was very finicky.
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