Hope everyone's having a great summer ! I, however, am having seemingly endless computer problems.
I got a new printer (Lexmark All-in-one X4250) a while ago and have been having problems that i thought stemmed from the spyware on my computer, but thanks to Geekstogo staff member usetobe, that problem is taken care of. Every time I try to print an error message comes up that states "The printer cannot communicate with the computer" and that there is a chronic "communication problem" message under status for the printer. I think i've pinned down the communication problem and it has something to do with the USB Human Interface Device on my computer. There is a green question mark right next to one of the usb hid tabs under the device manager, meaning there is a problem and that it's not working correctly, however i think it's a smaller problem than a yellow exclamation point may be. But it appears that Lexmark has installed it's own USB HID because there is a separate tab in the device manager with the title USB HID Lexmark 4200 series. I called lexmark's technical support and predictibly they told me to reinstall... which i have done a total of 11 times now, to no avail. this is not an installation problem, i am sure, because that doesn't solve ANYTHING. I use Windows Me and when I tried to update the driver for the Usb HID with the problem, it said the best driver was installed... does this just mean that my computer is too old to use this printer?
Is there any hope for fixing this problem? Or do I need some mega upgrade and am therefore better off just buying a new computer?
Thanks in advance!