[aaaa44]

I took some photos on my cell phone and connected the phone to my desktop pc with a usb cable. I have a micro sd card installed in my phone. When I go into My Computer I don't see where my photos are when my phone is connected to my computer and when my photos are displayed on my phone. I looked under My Pictures, My Videos, Program Files, Downloads, My Documents, on my desktop, etc. Thanks for any replies.

My computer:
Motherboard: ASUS P5G41T-M LX PLUS, Intel G41 Socket 775
O/S: XP Home, 32 Bit, SP2, version 2002
RAM: 4GB Crucial Ballistix DDR3, 1333 MT/S
CPU: Intel Celeron Dual Core E1200, 1.6 GHz, 512K, 800 MHz, OEM, Advanced
Intel G41 Express Chipset
Performance Series, Allendale, socket 775

My phone:
Huawei M635

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A few questions

Do you have a standard SD Card reader slot on the machine?

Did the phone come with any PC software so as to enable the PC to see the phone?

Have you looked in My Computer for Devices with Removable Storage when the phone has been plugged in?

[Wolfeymole]

A few questions

Do you have a standard SD Card reader slot on the machine?

Did the phone come with any PC software so as to enable the PC to see the phone?

Have you looked in My Computer for Devices with Removable Storage when the phone has been plugged in?

[aaaa44]

Yes, the reader slot is standard. I did not have to use the sd adapter to install the sd card.

The phone did not come with any software. I just went to the Huawei site to download the M635 drivers. It automatically downloaded a "DriverDoc" program which did a scan. It found 39 outdated drivers. I looked down the list of outdated drivers results but could not find anything that looked relative to my phone.

I can't find the "Devices and Removable Storage" file under My Computer or anywhere else.

[Wolfeymole]

I'm not sure what you mean by your first line but have you tried using an SD card adapter where the Micro SD card fits into the Standard SD card?

Something like this for example....

http://www.mobymemor...CFfMctAod-QkA_Q

Alternatively you could use a USB Bluetooth stick in the PC and transmit the photos to the PC via that.

http://www.amazon.co...c bluetooth usb

[aaaa44]

The sd card slot in my phone fits a micro sd card, so the card slot is not standard but for a micro card. I have a new 16GB Kingston micro sd card installed in my phone right now. 16GB is the maximum memory size compatible with my phone as my manual explains. The sd card symbol is displayed on the main screen of my phone right now. I have never experienced any problems with this phone.

[Wolfeymole]

I'm not sure that you understand what I am trying to say.

With all modern cell phones when you take a picture it is deposited on the micro SD card if the phone has one.

The micro card can then be removed and placed in a standard SD card adaptor which then goes into the card reader on the PC.

Your PC would then detect the card as 16GB of storage space or as another hard drive so to speak.

You can then simply transfer the pictures from the card to the PC as you would with any external drive.

I hope this is clearer.

[aaaa44]

I contacted Huawei tech support about how to transfer photos from my cell phone to my pc and this is the response I got:" to transfer media/photos between your phone and PC, first please verify that there is a microSD card in your device. If so, plug your phone into the computer via a USB cable. On the phone go to settings. Choose connectivity. Scroll down to mass storage mode and turn it on. Then you should be ready to transfer media between your phone and computer." So I did not know that I need a card reader. The techie made it sound like I just needed to connect my phone to my pc via a usb cable and then I could transfer photos to my pc. My micro sd card came with an adapter. My motherboard does not have a card reader, so I guess I need to buy one that fits into a standard usb port, correct? Which card readers do you recommend?

[123Runner]

You are missing the basics here.

to transfer media/photos between your phone and PC, first please verify that there is a microSD card in your device. If so, plug your phone into the computer via a USB cable. On the phone go to settings. Choose connectivity. Scroll down to mass storage mode and turn it on. Then you should be ready to transfer media between your phone and computer."

Evidently placing your phone in to mass storage mode will allow it to be seen in "my computer". Then you can just copy and paste your pictures.

[Veeg]

I contacted Huawei tech support about how to transfer photos from my cell phone to my pc and this is the response I got:" to transfer media/photos between your phone and PC, first please verify that there is a microSD card in your device. If so, plug your phone into the computer via a USB cable. On the phone go to settings. Choose connectivity. Scroll down to mass storage mode and turn it on. Then you should be ready to transfer media between your phone and computer." So I did not know that I need a card reader. The techie made it sound like I just needed to connect my phone to my pc via a usb cable and then I could transfer photos to my pc. My micro sd card came with an adapter. My motherboard does not have a card reader, so I guess I need to buy one that fits into a standard usb port, correct? Which card readers do you recommend?

[Wolfeymole]

To quote the guy from Huawei......

" to transfer media/photos between your phone and PC, first please verify that there is a microSD card in your device. If so, plug your phone into the computer via a USB cable. On the phone go to settings. Choose connectivity. Scroll down to mass storage mode and turn it on. Then you should be ready to transfer media between your phone and computer."

[aaaa44]

I have mass storage turned on as the techie told me to do. I cannot find the photos or any file for my phone on my computer. When I asked Huawei exactly where the photos would be stored on my computer or where on my computer my phone would be recognized his response was "I do apologize, we can only provide assistance in getting the device connected to the computer and making it recognized we cannot provide assistance with your computer. I would recommend contacting a IT specialist to assist with your computer." As I said I have looked under My Pictures, My Videos, Program Files, Downloads, My Documents, on my desktop, etc for the photos I took on my phone or that my phone is recognized by my computer with my phone connected to my pc via a usb cable.

[Wolfeymole]

Ok right click on My Computer and choose Manage.

In the box that opens look to the left and see Storage and open that if not already open.

Then click Disk Management and see if your phone is listed there.

[aaaa44]

No, my phone is not listed under Disk Management now as I have it connected to my computer. Only my C drive and DVD drive are listed. I know that my phone is connected because the computer is charging it.

[Wolfeymole]

Then the phone is not recognised by the pc and it is only charging it because it is physically attached.

I can find no support for your phone from the manufacturer.

http://www.huaweidev...tId=4036&tb=0);

What you are going to need is something like this.

[123Runner]

From what you have told us the sd card in the phone is a micro sd.
Since the phone is not recognized, then you will need an adapter like Wolfeymole is showing.

Are you sure that the pictures are on the sd card? because that would be the next problem.

At that point the card should be recognized in "My computer" as another drive and will then allow you to transfer your pictures.

There seems to be a lot of people looking for how to get stuff off the phone. None of the links I went to or forums gave much information. It was pretty much the same information and no one ever indicated they were successful.

Also, there only appears to be drivers for the phone. I found no software available.
Now on my Blackberry, I can charge with the USB, but to view anything on the phone, I must use their software for it.