Network Driver Error
Posted 21 July 2013 - 07:19 AM
Posted 21 July 2013 - 08:02 AM
Posted 21 July 2013 - 08:05 AM
Posted 21 July 2013 - 08:16 AM
Posted 21 July 2013 - 08:25 AM
Yesterday I reinstalled XP onto an old machine and because the driver database in XP is more or less meaningless I had to go to the manufacturer to get drivers for the VGA, Sound, LAN etc.
You have done the same but without knowing the order in which to get the drivers.
The very basic initial driver is the chipset and when you have installed that it may solve a lot of of problems with other driver issues.
Get that, install it and then get back to us if you see any more exclamation marks in Device Manager.
Posted 21 July 2013 - 09:11 AM
Posted 21 July 2013 - 09:31 AM
Posted 21 July 2013 - 09:41 AM
Click on Drivers and Updates then in the left column click on Chipset. It only shows one:
Intel Chipset SW Installation Utility
That's the first driver you need. Once you have that it may detect the network driver OK. If not:
The Ethernet driver is the one they call WAN (Unclick Chipset, Click on Driver then WAN): Intel PROSet/Wireless WiMAX Software
For WIFI it looks like there are three possibilities (Unclick WAN Click on Driver then WIFI). It would be best to put in your serial number instead of the model number in the box at the top and press GO. That should limit the drivers to just those that belong on your PC.
Posted 21 July 2013 - 09:48 AM
Posted 21 July 2013 - 10:17 AM
Posted 21 July 2013 - 10:19 AM
Posted 21 July 2013 - 11:27 AM
Also look in the right pane and see if you have any Unknowns. If you do, right click on them and select Properties then the Details Tab. If it's not set to look at Device Instance Id click on the drop down arrow and then select Device Instance Id. You should get a long string of characters. Click on the long string of characters and then Ctrl + c to copy it then move to a reply and Ctrl + v to paste it in. Do that for any unknown or any device which is showing a yellow mark.
What is the serial number of your PC?
Posted 21 July 2013 - 02:56 PM
Posted 21 July 2013 - 03:34 PM
Looking at the support page with your serial number it highlights Intel PROSet/Wireless WiMAX Software as being the one you need so you might try it. http://support.toshi...eText=9b266790q I can't tell if it actually installs or just unpacks the file. Sometimes it just unpacks and you have to go to the folder it put the file in and run setup.
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