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computer riddled with spyware and passwords were hacked [Closed]


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#16
tsagi

tsagi

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Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.08.05.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16635
Pati :: PATI-PC [administrator]

8/5/2013 8:20:01 AM
mbam-log-2013-08-05 (08-20-01).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 255901
Time elapsed: 9 minute(s), 17 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
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#17
gringo_pr

gringo_pr

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Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [Nuance PDF Reader-reminder] "C:\Program Files (x86)\Nuance\PDF Reader\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\PDF Reader\Ereg\Ereg.ini"
      O4 - HKLM\..\Run: [ASUSPRP] "C:\Program Files (x86)\ASUS\APRP\APRP.EXE"
      O4 - HKLM\..\Run: [THX TruStudio NB Settings] "C:\Program Files (x86)\Creative\THX TruStudio\THXNBSet\THXAudNB.exe" /r
      O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
      O4 - HKLM\..\Run: [CPMonitor] "C:\Program Files (x86)\Roxio\CinePlayer\5.0\CPMonitor.exe"
      O4 - HKLM\..\Run: [VAWinAgent] C:\ExpressGateUtil\VAWinAgent.exe
      O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
      O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe"
      O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
      O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [PMSpeed] C:\Program Files (x86)\NewSoft\Presto! PageManager 9.02\PMSpeed.EXE
      O4 - HKLM\..\Run: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
      O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "D:\Distillr\Acrotray.exe"
      O4 - HKLM\..\Run: [SMART Board Service] "C:\Program Files (x86)\SMART Technologies\Education Software\SMARTBoardService.exe" -d
      O4 - HKLM\..\Run: [SMART Board Tools] "C:\Program Files (x86)\SMART Technologies\Education Software\SMARTBoardTools.exe"
      O4 - HKLM\..\Run: [SMART Ink] "C:\Program Files (x86)\SMART Technologies\Education Software\SMARTInk.exe" -a
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [DivXMediaServer] C:\Program Files (x86)\DivX\DivX Media Server\DivXMediaServer.exe
      O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [updateMgr] D:\Acrobat\AdobeUpdateManager.exe AcPro7_0_0 -reboot 1
      O4 - HKCU\..\Run: [MotoCast] "C:\Program Files (x86)\Motorola Mobility\MotoCast\MotoLauncher.lnk"
      O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
      O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_224_ActiveX.exe -update activex
      O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
      O4 - Global Startup: AsusVibeLauncher.lnk = C:\Program Files (x86)\ASUS\AsusVibe\AsusVibeLauncher.exe
      O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe
      O4 - Global Startup: mimio Studio.lnk = C:\Program Files (x86)\mimio\mimio Studio\mimiosys.exe

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

When the scan is complete

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

  • If threats were found
  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish
  • close program
  • copy and paste the report here

Gringo
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#18
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
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#19
gringo_pr

gringo_pr

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  • Malware Removal
  • 7,268 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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