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BSOD on Startup and Shutdown


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#1
lpchris85

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Hello all, odd occurrences. To put it simply I am receiving BSODs on startup and shutdown that I cant figure out. Sometimes they do occur when I am updating with Windows Update.

I have installed a new hard drive and reinstalled Windows 7 and having the same issue, so it may be a hardware issue, possibly mobo. Any help would be greatly appreciated.

My current BSOD stop message:

IRQL_NOT_LESS_OR_EQUAL

STOP: 0x0000000A
(0xFFFFF704401DCF68, 0x0000000000000000, 0x0000000000000001, 0xFFFFF80002CED0D9)
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#2
Naathim

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Hello!

Download BlueScreenView from here.
Then double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit, Select All.

Go File, Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
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#3
lpchris85

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Thank you for the quick reply. Here is the report:

==================================================
Dump File : 072313-15288-01.dmp
Crash Time : 7/23/2013 11:17:06 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : fffff704`401dcf68
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`02ced0d9
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+d3cb
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Crash Address : ntoskrnl.exe+75c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\072313-15288-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 282,248
Dump File Time : 7/23/2013 11:21:35 PM
==================================================

==================================================
Dump File : 072313-23166-01.dmp
Crash Time : 7/23/2013 11:03:34 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`02cfdc27
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : CLASSPNP.SYS
Caused By Address : CLASSPNP.SYS+1445
File Description : SCSI Class System Dll
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : x64
Crash Address : ntoskrnl.exe+75c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\072313-23166-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 271,128
Dump File Time : 7/23/2013 11:04:30 PM
==================================================
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#4
Naathim

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Currently you're running Windows 7, but same BSODs happened before?

My suspect is RAM.
Do some tests with Memtest.
Test sticks together, and each separately. Each test shuld take couple of hours.

Also please give some more data: your hardware configuration.
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#5
lpchris85

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I suspect it is RAM as well. I only use one stick. I am going to use a spare stick and see if that helps. Will report back with results.
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#6
Naathim

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:thumbsup:
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#7
lpchris85

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After replacing the stick of RAM I have not had another issue. I believe this was the problem. Thank you again for your help!
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#8
Naathim

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You're welcome :thumbsup:
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