Windows XP running extremely slow
Posted 04 February 2004 - 08:40 AM
Posted 04 February 2004 - 05:09 PM
After updating to the January 7th or 8th virus definitions, your computer slows down and
Microsoft Word and Excel will not start
This document describes this problem and how to fix it.
Symantec is investigating the cause of the problem at this time.
There is a workaround that will fix the problem until Symantec finds a permanent solution.
To use the workaround
1.. Close all programs.
2.. Start Internet Explorer.
3.. Click Tools > Internet Options.
4.. On the Advanced tab, scroll down through the list box to the Security section.
5.. Deselect the "Check for publisher's certificate revocation" option as shown here:
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