Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Outlook Express - Lost Emails HELP


  • Please log in to reply

#1
kelvinb

kelvinb

    Member

  • Member
  • PipPip
  • 50 posts
Hi Guys

Panic stations here ....... :help:

I have just switched on my computer loaded OE and found that 8 months of received emails are missing.

Not in deleted box
Not moved to another file


Just plain and simply missing - ideas and help pleeeeeeeeeeeeeese

:(


pls help

KelvinB
  • 0

Advertisements


#2
Jayzeee

Jayzeee

    Member 1K

  • Member
  • PipPipPipPip
  • 1,238 posts
Which version of Outlook are you using? 2010 has an auto-archive feature.

Go to File > Options and click Advanced

In the AutoArchive section, click AutoArchive Settings. Remove the check next to Run AutoArchive every "X" days.

Click OK twice (to close both dialog boxes).

How do you have outlook configured? IMAP, POP3 or Exchange?
  • 0

#3
kelvinb

kelvinb

    Member

  • Topic Starter
  • Member
  • PipPip
  • 50 posts
Hello Jayzee

I am using OE 6 - but cant see ' options ' in the file drop down perhaps this version too old - I have downloaded Mailnavigator just in case but still struggling.

any ideas ???

:confused:
  • 0

#4
Jayzeee

Jayzeee

    Member 1K

  • Member
  • PipPipPipPip
  • 1,238 posts
Hmmm, may sound silly but if you go to View > Current View make sure it is set it to "show all messages".

Can you access these emails from anywhere else? A phone or tablet?
  • 0

#5
kelvinb

kelvinb

    Member

  • Topic Starter
  • Member
  • PipPip
  • 50 posts
hello again

current view - show all messages highlighted already.

how can I find where they should have been stored ?

thanks again
  • 0

#6
Jayzeee

Jayzeee

    Member 1K

  • Member
  • PipPipPipPip
  • 1,238 posts
It could be a corrupt .dbx file.. you may be able to restore the data if you follow the instructions HERE.

I would start from the beginning and work through the backup instructions first, to prevent any more data loss.
  • 0

#7
kelvinb

kelvinb

    Member

  • Topic Starter
  • Member
  • PipPip
  • 50 posts
Morning Jayzee

thanks on that but still struggling - followed the instructions but when it comes to the final import the message I get is

No messages can be found in this folderor another application is running that has the required files open. please select another folder or try closing the applications that may have the files open.

I dont have anything open other that OE

FYI
Mail Navigator CAN see my missing emails but once again I cannot export them back to OE.

any clues ??

regards

Martin
  • 0

#8
Jayzeee

Jayzeee

    Member 1K

  • Member
  • PipPipPipPip
  • 1,238 posts
I've had a scout around and found this article...

http://www.dtidata.c...to-get-it-back/

It's saying that when Outlook compresses the dbx's it puts them in the recycle bin with a .tmp or .bak extension. Have a look in there see if you find anything. If you do, go through the process described in the article.

I'll keep having a look around see if I can dig up any other info on this, other than that I'm not too sure.

Maybe someone else here may know or used a successful method to restore them...
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP