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no connections available. have tried everything

Started by kolbewhite1 , Jul 24 2013 11:07 AM

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#1
kolbewhite1
Posted 24 July 2013 - 11:07 AM

kolbewhite1

    New Member

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  • 5 posts
I have an Asus G73sw with Windows 7 and a net gear router. For 2 weeks I have had "no connections available" and therefore
Have not been able to connect to the internet. I have reset my router,
Reinstalled all of the drivers, reset my computer to factory defaults,
Pinged the network card to make sure it was working, and tried installing
The intel updates from another computer. My wireless capability is activated and
I'm not having my internet blocked by cox.
I would appreciate help if anyone thinks they can solve this.
Thank you.
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#2
SleepyDude
Posted 24 July 2013 - 11:26 AM

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,976 posts
Hi :welcome:

Can you connect using Ethernet cable? Do you have another computer to download files from the internet and a flash drive to transfer the files to the sick computer?

Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (Only Problems)
Click on Go.

Post the resulting log in your next reply.
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#3
Niyol
Posted 24 July 2013 - 02:13 PM

Niyol

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Sorry for intruding SleepyDude but I wondered is the internet light on on the router? the one that indicates a live connection and the wierless one, it's a silly question but I felt worth asking.
All so to check to see if your wireless card can pick up a signal from the router run cmd prompt as admin and type netsh hit return and then type wlan show networks
It will display a list of networks it can pick up.
Sorry to intrude SleepyDude, I will butt out now :whistling:

Edited by o0o, 24 July 2013 - 02:23 PM.

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#4
kolbewhite1
Posted 24 July 2013 - 05:28 PM

kolbewhite1

    New Member

  • Topic Starter
  • Member
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MiniToolBox by Farbar Version: 13-07-2013
Ran by Kolbe (administrator) on 24-07-2013 at 07:24:48
Running from "H:\"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================



========================= IP Configuration: ================================

Intel® Centrino® Advanced-N 6250 AGN = Wireless Network Connection (Connected)
Intel® Centrino® WiMAX 6250 = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add address name="Local Area Connection" address=192.168.137.1 mask=255.255.255.0


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Kolbe-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® Centrino® Advanced-N 6250 AGN
Physical Address. . . . . . . . . : 00-23-15-80-8B-5C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d8a1:9e10:2ec8:9940%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.8(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, July 24, 2013 7:23:31 AM
Lease Expires . . . . . . . . . . : Thursday, July 25, 2013 7:23:30 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 251667221
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-7E-7C-82-00-23-15-80-8B-5C
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® Centrino® WiMAX 6250
Physical Address. . . . . . . . . : 64-D4-DA-16-D2-E6
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{0AA9C862-C803-4A40-BC13-BA30B498305C}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C9D7B235-FB19-445A-9A9F-6EA690CDDCBF}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:146a:3ffd:b95f:7876(Preferred)
Link-local IPv6 Address . . . . . : fe80::146a:3ffd:b95f:7876%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 2001:4860:4007:801::1006
74.125.224.198
74.125.224.199
74.125.224.200
74.125.224.201
74.125.224.206
74.125.224.192
74.125.224.193
74.125.224.194
74.125.224.195
74.125.224.196
74.125.224.197


Pinging google.com [74.125.224.201] with 32 bytes of data:
Reply from 74.125.224.201: bytes=32 time=85ms TTL=50
Reply from 74.125.224.201: bytes=32 time=83ms TTL=50

Ping statistics for 74.125.224.201:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 83ms, Maximum = 85ms, Average = 84ms
Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 98.138.253.109
98.139.183.24
206.190.36.45


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=188ms TTL=51
Reply from 206.190.36.45: bytes=32 time=112ms TTL=51

Ping statistics for 206.190.36.45:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 112ms, Maximum = 188ms, Average = 150ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
15...00 23 15 80 8b 5c ......Intel® Centrino® Advanced-N 6250 AGN
14...64 d4 da 16 d2 e6 ......Intel® Centrino® WiMAX 6250
1...........................Software Loopback Interface 1
11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.8 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.8 281
192.168.1.8 255.255.255.255 On-link 192.168.1.8 281
192.168.1.255 255.255.255.255 On-link 192.168.1.8 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.8 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.8 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 58 ::/0 On-link
1 306 ::1/128 On-link
13 58 2001::/32 On-link
13 306 2001:0:5ef5:79fd:146a:3ffd:b95f:7876/128
On-link
15 281 fe80::/64 On-link
13 306 fe80::/64 On-link
13 306 fe80::146a:3ffd:b95f:7876/128
On-link
15 281 fe80::d8a1:9e10:2ec8:9940/128
On-link
1 306 ff00::/8 On-link
13 306 ff00::/8 On-link
15 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/24/2013 03:49:55 AM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (07/24/2013 03:27:21 AM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (07/22/2013 11:58:41 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddWin32ServiceFiles: Unable to back up image of service rpcnetp since QueryServiceConfig API failed

System Error:
The system cannot find the file specified.
.

Error: (07/22/2013 11:58:22 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddWin32ServiceFiles: Unable to back up image of service rpcnetp since QueryServiceConfig API failed

System Error:
The system cannot find the file specified.
.

Error: (07/22/2013 11:56:32 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddWin32ServiceFiles: Unable to back up image of service rpcnetp since QueryServiceConfig API failed

System Error:
The system cannot find the file specified.
.

Error: (07/22/2013 11:47:11 AM) (Source: MsiInstaller) (User: Kolbe-PC)
Description: ??: ??????? Windows Live Mesh ActiveX ??(????) -- ?? 1704?Microsoft .NET Framework 4 Client Profile ??????????,??????????????,?????????????????

Error: (07/22/2013 11:04:22 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddWin32ServiceFiles: Unable to back up image of service rpcnetp since QueryServiceConfig API failed

System Error:
The system cannot find the file specified.
.

Error: (07/22/2013 10:50:49 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - 1>Failed to compile: System.Data, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 . Error code = 0x80131f06

Error: (07/22/2013 10:50:49 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - 1>Failed to compile: System.Windows.Input.Manipulations, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 . Error code = 0x80131f06

Error: (07/22/2013 10:50:49 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - 1>Failed to compile: System.Windows.Input.Manipulations, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 . Error code = 0x80131f06


System errors:
=============
Error: (07/24/2013 07:23:31 AM) (Source: ipnathlp) (User: )
Description: 0

Error: (07/24/2013 07:23:31 AM) (Source: ipnathlp) (User: )
Description: 0

Error: (07/24/2013 03:39:24 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:37:28 AM on ?7/?24/?2013 was unexpected.

Error: (07/24/2013 00:18:11 AM) (Source: Service Control Manager) (User: )
Description: The Intel® PROSet/Wireless WiMAX Red Bend Device Management Service service hung on starting.

Error: (07/23/2013 11:30:56 PM) (Source: Service Control Manager) (User: )
Description: The Server service failed to start due to the following error:
%%1115

Error: (07/23/2013 11:30:56 PM) (Source: Service Control Manager) (User: )
Description: The Group Policy Client service did not shut down properly after receiving a preshutdown control.

Error: (07/23/2013 11:30:13 PM) (Source: NETwNs64) (User: )
Description: Intel® Centrino® Advanced-N 6250 AGN : The version number is incorrect for this driver.

Error: (07/23/2013 11:29:59 PM) (Source: NETwNs64) (User: )
Description: Intel® Centrino® Advanced-N 6250 AGN : Does not support the configuration supplied.

Error: (07/23/2013 11:28:09 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
spldr

Error: (07/23/2013 11:28:08 PM) (Source: Service Control Manager) (User: )
Description: The Intel® PROSet/Wireless WiMAX Red Bend Device Management Service service hung on starting.


Microsoft Office Sessions:
=========================
Error: (07/24/2013 03:49:55 AM) (Source: CVHSVC)(User: )
Description: (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (07/24/2013 03:27:21 AM) (Source: CVHSVC)(User: )
Description: (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (07/22/2013 11:58:41 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddWin32ServiceFiles: Unable to back up image of service rpcnetp since QueryServiceConfig API failed

System Error:
The system cannot find the file specified.

Error: (07/22/2013 11:58:22 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddWin32ServiceFiles: Unable to back up image of service rpcnetp since QueryServiceConfig API failed

System Error:
The system cannot find the file specified.

Error: (07/22/2013 11:56:32 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddWin32ServiceFiles: Unable to back up image of service rpcnetp since QueryServiceConfig API failed

System Error:
The system cannot find the file specified.

Error: (07/22/2013 11:47:11 AM) (Source: MsiInstaller)(User: Kolbe-PC)
Description: ??: ??????? Windows Live Mesh ActiveX ??(????) -- ?? 1704?Microsoft .NET Framework 4 Client Profile ??????????,??????????????,?????????????????(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (07/22/2013 11:04:22 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddWin32ServiceFiles: Unable to back up image of service rpcnetp since QueryServiceConfig API failed

System Error:
The system cannot find the file specified.

Error: (07/22/2013 10:50:49 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - 1>Failed to compile: System.Data, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 . Error code = 0x80131f06
System.Data, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089

Error: (07/22/2013 10:50:49 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - 1>Failed to compile: System.Windows.Input.Manipulations, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 . Error code = 0x80131f06
System.Windows.Input.Manipulations, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089

Error: (07/22/2013 10:50:49 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - 1>Failed to compile: System.Windows.Input.Manipulations, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 . Error code = 0x80131f06
System.Windows.Input.Manipulations, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089


=========================== Installed Programs ============================

??????? Windows Live Mesh ActiveX ??? (Version: 15.4.5722.2)
Adobe Flash Player 10 ActiveX (Version: 10.1.85.3)
Adobe Flash Player 10 Plugin (Version: 10.0.32.18)
ASUS AI Recovery (Version: 1.0.12)
ASUS Live Update (Version: 2.5.9)
ASUS Power4Gear Hybrid (Version: 1.1.42)
ASUS SmartLogon (Version: 1.0.0009)
ASUS Splendid Video Enhancement Technology (Version: 1.02.0031)
ASUS Virtual Camera (Version: 1.0.20)
ASUS WebStorage (Version: 3.0.102.211)
Asus_G73_Screensaver (Version: 1.0.0001)
AsusVibe2.0 (Version: 2.0.5.103)
ATK Package (Version: 1.0.0008)
CyberLink LabelPrint (Version: 2.5.1908)
CyberLink Power2Go (Version: 6.1.3602c)
D3DX10 (Version: 15.4.2368.0902)
DirectX 9 Runtime (Version: 1.00.0000)
ExpressGate Cloud (Version: 2.1.91.412)
Fresco Logic USB3.0 Host Controller (Version: 3.0.114.13)
Galeria de Fotografias do Windows Live (Version: 15.4.3502.0922)
Galería fotográfica de Windows Live (Version: 15.4.3502.0922)
Galerie de photos Windows Live (Version: 15.4.3502.0922)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Intel PROSet Wireless
Intel WiMAX Tutorial (Version: 1.5.3.1)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 7.0.0.1118)
Intel® Turbo Boost Technology Monitor (Version: 1.0.400.4)
Intel® PROSet/Wireless WiMAX Software (Version: 2.03.2000)
Junk Mail filter update (Version: 15.4.3502.0922)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft Silverlight (Version: 4.0.50401.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
Nuance PDF Reader (Version: 6.00.0041)
NVIDIA 3D Vision Driver 266.86 (Version: 266.86)
NVIDIA Control Panel 266.86 (Version: 266.86)
NVIDIA Graphics Driver 266.86 (Version: 266.86)
NVIDIA HD Audio Driver 1.1.13.1 (Version: 1.1.13.1)
NVIDIA Install Application (Version: 2.265.39.0)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.12.6686)
Realtek High Definition Audio Driver (Version: 6.0.1.6162)
Realtek USB 2.0 Reader Driver (Version: 6.1.7600.10001)
Synaptics Pointing Device Driver (Version: 15.1.18.0)
syncables desktop SE (Version: 5.5.746.11492)
THX TruStudio (Version: 1.03.00)
Trend Micro Titanium Internet Security (Version: 3.0)
Trend Micro Titanium Internet Security (Version: 3.00)
Windows Driver Package - Intel (NETwNs64) net (01/22/2012 14.3.2.1) (Version: 01/22/2012 14.3.2.1)
Windows Driver Package - Intel (NETwNs64) net (04/18/2013 15.7.0.3) (Version: 04/18/2013 15.7.0.3)
Windows Driver Package - Intel net (01/22/2012 14.3.2.1) (Version: 01/22/2012 14.3.2.1)
Windows Driver Package - Intel net (04/18/2013 15.7.0.3) (Version: 04/18/2013 15.7.0.3)
Windows Live ??? (Version: 15.4.3502.0922)
Windows Live ???? (Version: 15.4.3502.0922)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live Family Safety (Version: 15.4.3538.0513)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3538.0513)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinFlash (Version: 2.31.0)
Wireless Console 3 (Version: 3.0.19)

========================= Devices: ================================


**** End of log ****
  • 0

#5
SleepyDude
Posted 25 July 2013 - 02:30 AM

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Hi,

Lets do a little refresh...

Open Elevated Command Prompt Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
Now type or copy and paste the commands below one at a time hitting enter after each.
ipconfig /flushdns

netsh int ipv4 reset reset.log

nbtstat -R

nbtstat -RR

netsh winsock reset catalog

Exit

Restart the Computer.

Which browser do you use? Can you try access the internet with a different browser?

After the above steps if you can't access the internet try to disable Trend Micro wait 10 seconds and see if it works with the Antivirus disabled.
  • 0

#6
kolbewhite1
Posted 25 July 2013 - 06:26 AM

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No it didn't work. The internet still has no available connections.
I have internet explorer and nothing else. Also the other computers
And cell phones in the house have access to the internet on my WiFi
So I'm pretty sure its isolated to just this computer.
  • 0

#7
SleepyDude
Posted 25 July 2013 - 06:42 AM

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No it didn't work. The internet still has no available connections.
I have internet explorer and nothing else. Also the other computers
And cell phones in the house have access to the internet on my WiFi
So I'm pretty sure its isolated to just this computer.


The first log shows that the computer is connected it gets an IP address and can reach google and yahoo sites.
The problem could be with Internet Explorer I would try to download Firefox for example using another computer and install on the sick one using a flashdrive.
  • 0

#8
kolbewhite1
Posted 26 July 2013 - 06:57 PM

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Okay so I tried another browser and still no dice.
However now when I turn the computer on the internet works
For about 30 minutes and then it goes into limited access and says
My wireless network but also says "no network access"
I feel like we're reaching a break through ;)
  • 0

#9
SleepyDude
Posted 27 July 2013 - 04:27 AM

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Okay so I tried another browser and still no dice.
However now when I turn the computer on the internet works
For about 30 minutes and then it goes into limited access and says
My wireless network but also says "no network access"
I feel like we're reaching a break through ;)

Hi,

Can you connect the laptop directly to the router using an ethernet cable? It would help to understand if its a problem with the wireless card or with the Windows configuration.
  • 0

#10
kolbewhite1
Posted 31 July 2013 - 08:19 PM

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Ethernet cable didn't work.
Still having troubles. Sorry for the late reply
  • 0

#11
SleepyDude
Posted 01 August 2013 - 05:06 AM

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Ethernet cable didn't work.
Still having troubles. Sorry for the late reply

Hi,

Can you repeat the steps from post #2 please and post the new log.
  • 0
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