Hi,
Sorry for let you waiting, I have been discussing this problem with my Instructor...
I would like you to download the script
ResetServicesStart.cmd save the file to the
Desktop, right click the file and select
Run as Administrator.
When the script ends please restart the computer.
From the Security point of view there some critical programs that you need to update...
» Update Adobe Flash PlayerThe version you have is old and need to be updated. The installation need to be done for both
Internet Explorer and
Firefox open the Adobe
page install Flash Player and make sure you
uncheck the box to install any extra programs (Google Chrome and Google Toolbar or McAfee Security Scan Plus) before downloading. Repeat the above steps with the other browser.
» Update Adobe ReaderThe Adobe Reader you have is outdated and vulnerable to security exploits you must install the most recent version by visiting the
Adobe Reader page, make sure you
uncheck the box to install of any extra programs.