Sorry for let you waiting, I have been discussing this problem with my Instructor...
I would like you to download the script ResetServicesStart.cmd
save the file to the Desktop
, right click the file and select Run as Administrator
When the script ends please restart the computer.
From the Security point of view there some critical programs that you need to update...» Update Adobe Flash Player
The version you have is old and need to be updated. The installation need to be done for both Internet Explorer
open the Adobe page
install Flash Player and make sure you uncheck
the box to install any extra programs (Google Chrome and Google Toolbar or McAfee Security Scan Plus) before downloading. Repeat the above steps with the other browser.» Update Adobe Reader
The Adobe Reader you have is outdated and vulnerable to security exploits you must install the most recent version by visiting the Adobe Reader
page, make sure you uncheck
the box to install of any extra programs.