[starryblu]

hello and i hope i'm on the right board! if not, i apologize

ever since i plugged in my iphone to charge on my laptop, there has been a red x on the speaker icon. i still do get some sound, it's just too low to hear. i can use headphones and hear better, but it's still very low.

if i right click on the icon, it tells me no audio device is installed. but....if i go to the device manager, they are there, and are enabled.

i've tried uninstalling and re-installing. i've tried disabling and enabling. i've updated drivers, and tried a system restore.

i'm at my wit's end! i watch a lot of shows on my laptop, and this is upsetting.

got any suggestions? i've seen a lot of sites where people are asking about this problem, so i guess it's not something unusual. but the standard answers i'm reading aren't working for me.

any suggestions?

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alrighty, something i did must have helped. my sound is much improved. still a red x on the icon, but i can live with that.

just sharing info, in case anyone wants to try my attempts to fix the sound on my laptop.

have a great day everyone

[starryblu]

alrighty, something i did must have helped. my sound is much improved. still a red x on the icon, but i can live with that.

just sharing info, in case anyone wants to try my attempts to fix the sound on my laptop.

have a great day everyone

[Brazened]

Did you bring up the mixer to see if it needs adjustments?

Double click on the speaker icon to do so.

Edited by Brazened, 30 July 2013 - 11:17 AM.