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popuper.exe, shnlog.exe [CLOSED]


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#1
Greystone7

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Okay...I posted over the weekend in the XP forum that I was having some issues with these 2 (and others), was given some instructions, followed them, and here I am.

I've encountered several problems, most of them in the past week. Those problems being:

--popuper.exe

--shnlog.exe

--Smitfraud
This one...I ran Ad-Aware, which cured whatever problems it was causing with my desktop display settings issues...but beyond that, I have no idea.

--javavc32.exe
I don't know what it is, what it does, but all week upon startup I get an error message saying it's trying to preform an illegal operation and asks whether to close it or ignore it. (I've always selected close).

Also, I've got some tray icons that just will not go away. One (occassionally 2, duplicate icons) is a red X that spouts a word-ballon every 15 mins like clockwork that says "You're computer is infected! Protect Your Computer From Viruses. You Need To Use Anti-Virus Software". The other is a little triangular exclamaition point symbol that delivers various messages.

Anyhow, here's the logfile. I've spotted Search Assistent on there, which I've removed countless times now...it keeps coming back. I also spotted SpywareGuard on there, which is another one I've removed multiple times now that doesn't seem to stay gone.




Logfile of HijackThis v1.99.1
Scan saved at 8:57:46 PM, on 6/7/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\msole32.exe
C:\WINDOWS\System32\shnlog.exe
C:\techbox\techbox.exe
C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\WINDOWS\System32\intmon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Juno6\exec.exe
C:\WINDOWS\System32\?ttrib.exe
C:\Program Files\JUSearch\juspc.exe
C:\WINDOWS\System32\hookdump.exe
C:\Sierra\Planner\PLNRnote.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
C:\HJT\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://s-redirect.com/?a=2&b=n-ex
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.updatesea...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.updatesearches.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.updatesea...earch.php?qq=%1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.juno.com/s...ch?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.juno.com/s...ch?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.updatesea...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.updatesea...earch.php?qq=%1
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://my.juno.com/s...ch?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.updatesea...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://s-redirect.com/?a=2&b=n-ex
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://s-redirect.com/?a=2&b=n-ex
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.updatesearches.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = C:\WINDOWS\system32\securityID=816093-MS03-011&privacyAPI32=x401.html
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\JUSearch\SearchEnh1.dll
F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\userinit.exe,C:\WINDOWS\System32\svcinit.exe
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\System32\hp9CE7.tmp
O4 - HKLM\..\Run: [Tech-In-A-Box] C:\techbox\techbox.exe
O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [intdctrr] C:\WINDOWS\System32\idctup20.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [javavc32.exe] C:\WINDOWS\system32\javavc32.exe
O4 - HKLM\..\Run: [MSN Messenger] C:\WINDOWS\System32\msmsgs.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
O4 - HKCU\..\Run: [Oasis] regsvr32 /s "c:\Program Files\Oasis\oasis.dll"
O4 - HKCU\..\Run: [SpywareGuardPlus] C:\WINDOWS\system32\winmm64.exe
O4 - HKCU\..\Run: [JavaUpdate0.07] C:\WINDOWS\System32\rmdk.exe
O4 - HKCU\..\Run: [Juno_uoltray] C:\Program Files\Juno6\exec.exe regrun
O4 - HKCU\..\Run: [Zhp] C:\WINDOWS\System32\?ttrib.exe
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\JUSearch\juspc.exe" -w
O4 - HKCU\..\Run: [Intel system tool] C:\WINDOWS\System32\hookdump.exe
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: Download Plus.lnk = C:\Documents and Settings\Josh Greer\Application Data\DownloadPlus.exe
O4 - Global Startup: Event Planner Reminders Tray Icon.lnk = C:\Sierra\Planner\PLNRnote.exe
O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Microsoft AntiSpyware helper - {980004A1-3C4C-463E-B601-CB218FD9902E} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {980004A1-3C4C-463E-B601-CB218FD9902E} - (no file) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\fltmgr.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\fltmgr.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\fltmgr.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {33E54F7F-561C-49E6-929B-D7E76D3AFEB1} (Pool Control) - http://www.worldwinn...5/pool/pool.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinn...ed/wwlaunch.cab
O16 - DPF: {DB893839-10F0-4AF9-92FA-B23528F530AF} - http://deposito.host...aler/604485.exe
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (&Yahoo! Companion) - http://us.dl1.yimg.c.../yiebio4024.cab
O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} -
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
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#2
Guest_usetobe_*

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We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP, or Service Pack 4 if you are running Win2k. Without this update, you're wide open to re-infection, and we're both just wasting our time.
Click here
Apply the update, reboot, and post a fresh Hijack This log.
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#3
Greystone7

Greystone7

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I'd love to....but I don't seem to be able to. Everytime I click the link, I get redirected to updatesearches.com

The same thing happens when I try to type in http://windowsupdate.microsoft.com

I also tried going through the links on microsoft.com, and regardless of where I tried to click in XP, got redirected to updatesearches.com
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#4
Guest_usetobe_*

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*Please go here (Microsoft website) using Internet Explorer (not Firefox or any other browser as they won't work)
*Click on "Windows Validation Assistant"
*Click on the "Validate Now" button.
*Be patient while the ActiveX loads, do not click on any links.
*Read the instructions on this page while it's loading. You will be prompted to install - click YES.
*Enter your product key then click "continue"
*When it says "Validation Complete" please click "Continue to return to your previous activity"
*Copy what it says and paste it here.
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#5
Greystone7

Greystone7

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Same problem. I managed to click Stop fast enough to keep the screen for howtotell.com up, but when I click the validation assistant thing, i get redirected to updatesearches.com.

It's happened once before as well, while trying to hit a message board I usually visit. In that instance, I just rebooted and it went away. That hasn't been the case with these two though.
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#6
Guest_usetobe_*

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HHHmmm,

Lets see if we can get you part cleaned up to at least aloow you to get updated.

You will need to download some programs which may prove difficult with the redirect problem, but we will see.

Please print out a copy of this to make it easier to follow as you will need to reboot your PC several times. Follow these instructions carefully, they may appear to be complicated but i am confident that with teamwork we will clear this up

Your log is really complex, as you have the remnants of three nasty infections all rolled up together. Smitfraud, CWS.

So as not to make it too difficult for you we will tackle it in several steps.

A malicious .DLL file is disrupting the LSP chain on your computer. We need to get rid of it.

1. Please download LSPFix from here.
2. Run the LSPFix.exe that you have just finished downloading.
3. Check the I know what I'm doing box.
4. In the Keep box you may see one or more instances of fltmgr.dll.
5. Select every instance of fltmgr.dll and move each one to the Remove box by clicking the >> button.
6. When you are done click Finish>>.

Please right-click: HERE and go to Save As (in Internet Explorer it's "Save Target As") in order to download Grinler's reg file. Save it to your desktop.

Locate "smitfraud.reg" on your desktop and double-click it. When asked if you want to merge with the registry, click YES. Wait for the "merged successfully" prompt then follow the rest of the instructions below.

Go to Start > Control Panel > Add or Remove Programs and remove the following programs, if found:

Security IGuard
Virtual Maid
Search Maid


Exit Add/Remove Programs.

I need you to copy all of the Killbox file paths below and paste them into Notepad.

C:\wp.exe
C:\wp.bmp
C:\bsw.exe
C:\Windows\sites.ini
C:\Windows\popuper.exe
C:\Windows\System32\wldr.dll
C:\Windows\System32\helper.exe
C:\Windows\System32\intmon.exe
C:\Windows\System32\shnlog.exe
C:\Windows\System32\intmonp.exe
C:\Windows\System32\msmsgs.exe
C:\Windows\system32\msole32.exe
C:\Windows\System32\ole32vbs.exe
C:\WINDOWS\System32\hookdump.exe


* Please download the Killbox*In the event you already have Killbox, this is a new version that I need you to download.

* Save it to your desktop.

* Please double-click Killbox.exe to run it.

* Select "Delete on Reboot".

* Open the Notepad file where you saved the file paths earlier and copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C

* Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

* Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

If your computer does not restart automatically, please restart it manually.

We will need to download a few MORE tools that will help us in the removal of your problem.

Download about:buster by RubbeRDuckY HERE
Download CWShredder Here.
Download SpSeHjfix Here.
Download and install CleanUp! Here

Download a free 14 day trial of ewido from the link below. Install it and start it up. Follow the prompts to upgrade it, then close it down.

ewido

Set PC to show hidden files (click link if you do not know how)LINK

Save all of these files somewhere you will remember like to the Desktop.

Unzip SpSeHjfix to its own folder (ie c:\SpSeHjfix)

Run the CleanUp! installer. You dont need to do anything with it right now.

Update About:Buster
  • Unzip the contents of AboutBuster.zip and an AboutBuster directory will be created.
  • Navigate to the AboutBuster directory and double-click on AboutBuster.exe.
  • Click "OK" at the prompt with instructions.
  • Click "Update" and then "Check For Update" to begin the update process.
  • If any updates exist please download them by clicking "Download Update" then click the X to close that window.
  • Now close About:Buster
Update CWShredder
  • Open CWShredder and click I AGREE
  • Click Check For Update
  • Close CWShredder
Boot into Safe Mode:
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Please run about:buster by RubbeRDuckY:
  • Click Start and then OK to allow AboutBuster to scan for Alternate Data Streams.
  • Click Yes to allow it to shutdown explorer.exe.
  • It will begin to check your computer for malicious files. If it asks if you would like to do a second pass, allow it to do so.
  • When it has finished, click Save Log. Make sure you save it as I may need a copy of it later.
  • Reboot your computer into safe mode again
Run about:buster again following the same instructions as above, this time without the restart at the end

Now run CWShredder. Click I Agree, then Fix and then Next, let it fix everything it asks about.

Now run SpSeHjfix. A log will be saved in the same folder that you put the exe into. Please post the results of that log in your next reply.

Warning Note: On a few occasions it has been reported that after using the SPSEHjfix you cannot open Internet Explorer. To fix this, go into Control Panel >Internet Options >Programs & press reset web settings, then you can set your home page to what you want on the general tab.

Using Windows Explorer, delete the following, if found, (please do NOT try to find them by "search" because they will not show up that way)

FOLDERS to delete (in bold) if found:

C:\Program Files\Search Maid
C:\Program Files\Virtual Maid
C:\Windows\System32\Log Files
C:\Program Files\Security IGuard

Now run Ewido. click on the Scanner button, Select drives if you have more than one and then start. grab a cup of coffee, sandwiches, book as this may take some time. Once the first problem is detected ensure you tick the box for all (bottom left) and allow it to continue.

At the end of the scan, it may ask if you would like to delete anything found in archive or zipped files, OK that request, then click on save report. SAVE to the default location, it will then generate a text file. Copy that to post in this thread.

Make sure all programs and windows are closed. Run HiJackThis and place a check next to the following items, if found

R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://s-redirect.com/?a=2&b=n-ex
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.updatesea...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.updatesearches.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.updatesea...earch.php?qq=%1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.updatesea...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.updatesea...earch.php?qq=%1
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.updatesea...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://s-redirect.com/?a=2&b=n-ex
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://s-redirect.com/?a=2&b=n-ex
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.updatesearches.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = C:\WINDOWS\system32\securityID=816093-MS03-011&privacyAPI32=x401.html
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\JUSearch\SearchEnh1.dll
F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\userinit.exe,C:\WINDOWS\System32\svcinit.exe
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\System32\hp9CE7.tmp
O4 - HKLM\..\Run: [intdctrr] C:\WINDOWS\System32\idctup20.exe
O4 - HKLM\..\Run: [javavc32.exe] C:\WINDOWS\system32\javavc32.exe
O4 - HKCU\..\Run: [Oasis] regsvr32 /s "c:\Program Files\Oasis\oasis.dll"
O4 - HKCU\..\Run: [SpywareGuardPlus] C:\WINDOWS\system32\winmm64.exe
O4 - HKCU\..\Run: [JavaUpdate0.07] C:\WINDOWS\System32\rmdk.exe
O4 - HKCU\..\Run: [Zhp] C:\WINDOWS\System32\?ttrib.exe
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\JUSearch\juspc.exe" -w
O4 - HKCU\..\Run: [Intel system tool] C:\WINDOWS\System32\hookdump.exe
O4 - Startup: PowerReg Scheduler.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Microsoft AntiSpyware helper - {980004A1-3C4C-463E-B601-CB218FD9902E} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {980004A1-3C4C-463E-B601-CB218FD9902E} - (no file) (HKCU)
O16 - DPF: {DB893839-10F0-4AF9-92FA-B23528F530AF} - http://deposito.host...aler/604485.exe
O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} -


then click FIX CHECKED

Now using windows explorer locate and delete the following if found:

C:\WINDOWS\System32\svcinit.exe
C:\WINDOWS\System32\hp9CE7.tmp
C:\WINDOWS\System32\idctup20.exe
C:\WINDOWS\system32\javavc32.exe
c:\Program Files\Oasis\oasis.dll
C:\WINDOWS\system32\winmm64.exe
C:\WINDOWS\System32\rmdk.exe
C:\WINDOWS\System32\?ttrib.exe
C:\Program Files\JUSearch\juspc.exe
C:\WINDOWS\System32\hookdump.exe



Now run CleanUp!. Click CleanUp and allow it to delete all the temporary files.

Please run an on-line virus scan at Kaspersky OnLine Scan or if that doesnt work, you can use TrendMicro or BitDefender. (Please post the results of the scan(s) in your next reply)

Reboot into normal mode.

1.) Download The Hoster Press "Restore Original Hosts" and press "OK". Exit Program.

Now rescan with HJT and post the log back, together with the other requested logs

Edited by usetobe, 13 June 2005 - 05:06 AM.

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#7
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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
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