I've also noticed in Programs and Features something called "JavaFX 2.1.0" and something else called "shortcircuit" I have no idea what they are or even installing them... could they be related?
Ransomware issues? [Closed]
Started by
Waltzx2
, Jul 30 2013 05:52 AM
#1
Posted 30 July 2013 - 05:52 AM
I've also noticed in Programs and Features something called "JavaFX 2.1.0" and something else called "shortcircuit" I have no idea what they are or even installing them... could they be related?
#2
Posted 30 July 2013 - 08:56 AM
Hi Waltzx2 and welcome at GeekstoGo!
I'm crooleeck and I'll try to help you. But first please notice that I'm not limitless, I'm not familiar with all software, I don't know everything. However, it has taken me years to learn what I know. I would be glad to help you.
Fight against malware is NOT instantaneous, most infections require several courses of action to completely eradicate. It's also time-consuming, so be patient! We all like to know final result, so if you have since resolved the issues you were originally experiencing, or have received help elsewhere, please post.
Note:
Please be patient with me as I am currently in training, and all of my responses to you have to be reviewed by my instructor before I post them. Just keep in mind that you get the advantage as you have 2 people examining your issue.
Step 1:
OTL
OTL is currently our primary tool for searching key areas of the registry and other system locations for the telltale signs of malware. It generates a comprehensive log, and offers an initial diagnosis.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and paste them into your reply.
Step 2:
I'm crooleeck and I'll try to help you. But first please notice that I'm not limitless, I'm not familiar with all software, I don't know everything. However, it has taken me years to learn what I know. I would be glad to help you.
Fight against malware is NOT instantaneous, most infections require several courses of action to completely eradicate. It's also time-consuming, so be patient! We all like to know final result, so if you have since resolved the issues you were originally experiencing, or have received help elsewhere, please post.
Note:
- Please watch this topic.
- Do exactly - step by step - what I wish for. Don't be afraid! If there's anything you don't understand, stop and ask!
- Please don't run unsupervised tools or fix on your own without my direction - it can be dangerous.
- You must reply within 3 days or your topic will be closed
Please be patient with me as I am currently in training, and all of my responses to you have to be reviewed by my instructor before I post them. Just keep in mind that you get the advantage as you have 2 people examining your issue.
Step 1:
OTL
OTL is currently our primary tool for searching key areas of the registry and other system locations for the telltale signs of malware. It generates a comprehensive log, and offers an initial diagnosis.
- Download OTL to your desktop.
- Double click on the OTL icon to run it.
Make sure all other windows are closed and to let it run uninterrupted. - Select: options:
- All users.
- 64-bit scan if appears.
- Under Extra registry select Use SafeList
- LOP Check
- Purity Check
- Under the Custom Scan box paste this in:
netsvcs
BASESERVICES
%SYSTEMDRIVE%\*.exe
/md5start
services.*
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
winsock.*
/md5stop
CREATERESTOREPOINT - Click the Run scan button.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and paste them into your reply.
Step 2:
- Download aswMBR to your desktop.
- Double click the aswMBR.exe to run it.
- Agreed to update.
- Click the Scan button to start scan.
- On completion of the scan click Save log, save it to your desktop as asw.txt and post in your next reply.
- On completion of the scan click Save log, save it to your desktop and post in your next reply
#3
Posted 05 August 2013 - 03:24 PM
Due to lack of feedback, this topic has been closed.
If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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