[Kicktar]

Here they are:

BTW, thanks for helping out.

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Download and install the one you marked and the video driver at the top of the list. Then tomorrow we will get the next two. BTW is this the complete list of needed drivers?

[rshaffer61]

Download and install the one you marked and the video driver at the top of the list. Then tomorrow we will get the next two. BTW is this the complete list of needed drivers?

[Kicktar]

The one I marked? Not sure what you mean by that.

That's all of the drivers that have the red x, all the others are green checks and up to date.

[rshaffer61]

OH I'm sorry I thought you marked one but it is the Via 1394 Host Controller

[Kicktar]

K, both are installed. I guess I'll check back in tomorrow.

[rshaffer61]

Test the system and see if it resolved the issue.

[Kicktar]

Nope:

On Mon 8/5/2013 6:24:37 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\080513-18439-01.dmp
This was probably caused by the following module: win32k.sys (win32k+0x24561)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF960000E4561, 0xFFFFF8800A5B80D0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 8/5/2013 6:24:37 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: win32k.sys (win32k+0x24561)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF960000E4561, 0xFFFFF8800A5B80D0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

[rshaffer61]

OK we will continue with what we can since we can't download any more drivers till tomorrow.

SFC /Scannow Win7

Go HERE and read the tutorial that shows how to do SFC or System File Checker and running in a Elevated Command Prompt in Vista and Win7.

[Kicktar]

Finished and found nothing.

[rshaffer61]

Strange but that actually confirms now it is a driver issue.

[Kicktar]

Not some other piece of hardware other than memory?

[rshaffer61]

Could be something as simple as taking the memory out and reseating it. Could be a case of loosing contact.

[Kicktar]

Unfortunately not.

[rshaffer61]

OK then we test the memory for sure.

[Kicktar]

What are the next two drivers to install? And how will we test the memory since Memtest didn't find anything?