I am not sure if someone can help me with this, but here is the situation. Yesterday I noticed I was no longer able to download any files from my emails to my computer(Windows 7). The browser (IE) goes through the motions of downloading, progress bar, completion of download, but then nothing appears in my designated saving place. When trying to download anything in IE it states that '[filename] contained a virus and was deleted'. I am trying to download simple, small files, which I know are 'clean'.
I tried a System Restore, but did not help either. I have AVG on my computer and I talked to them, but they could not detect the problem either.
I followed through with the following steps, but that did not help either:
Find "ScanWithAntiVirus" in the right pane and doubleclick on it and change it to 1.
I am loosing my patience and I would really appreciate if someone can tell me what is going on. I know it's a virus even though everything else working fine on the computer. I saw lots of posts regarding the issue, but nothing seems helpful for me.
Edited by SaraF, 09 August 2013 - 02:15 PM.