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Cant downgrade IE10 to IE9


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#16
ctnhill02

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followed instructions here is the attachment
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#17
ctnhill02

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here you go
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#18
ctnhill02

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here you go http://www.datafilehost.com/d/0dd117d0
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#19
SleepyDude

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here you go http://www.datafilehost.com/d/0dd117d0

Hi,

Thanks for the log. The tool found 193 errors and fixed 175!

Please run the update/fix again to see if the tool can fix more problems or not. Then post a new log.

Edited by SleepyDude, 28 January 2014 - 03:23 AM.

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#20
ctnhill02

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http://www.datafilehost.com/d/a36ea35d just in case attachment didnt load

Attached Files


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#21
ctnhill02

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last post wrong here you go

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#22
SleepyDude

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Hi,

Things aren't looking good... Please run the tool another time to see if the number of errors gets smaller.
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#23
ctnhill02

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same output has before :(


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 22.0
2014-01-28 14:46

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Missing Deployment Key 0x00000000

prnbr006.inf_31bf3856ad364e35_6.1.7600.16385_efcee7f3704bcf0c

HKLM\Components\CanonicalData\Deployments
(f) CSI Missing Deployment Key 0x00000000

microsoft-w..-

deployment_31bf3856ad364e35_6.1.7600.16385_c4415292735cec94

HKLM\Components\CanonicalData\Deployments
(f) CSI Missing Deployment Key 0x00000000

5a1681aaca3..daf93147aa2_31bf3856ad364e35_6.1.7600.16597_14318f2

6e9b7dab8 HKLM\Components\CanonicalData\Deployments
(f) CSI Missing Deployment Key 0x00000000

microsoft-w..-

deployment_31bf3856ad364e35_6.1.7600.16385_62de48664bfa3811

HKLM\Components\CanonicalData\Deployments
(f) CSI Missing Deployment Key 0x00000000

212d89d3bdc..d4a9ac853f4_31bf3856ad364e35_6.1.7600.20888_9e9a2e6

8d3a02ec8 HKLM\Components\CanonicalData\Deployments
(f) CSI Missing Deployment Key 0x00000000

ccb3618ab18..1ead1fa4e59_31bf3856ad364e35_6.1.7600.16597_c83261a

059deffa7 HKLM\Components\CanonicalData\Deployments
(f) CSI Missing Deployment Key 0x00000000

microsoft-w..-

deployment_31bf3856ad364e35_6.1.7600.16385_b65b3d77a5b825ea

HKLM\Components\CanonicalData\Deployments
(f) CSI Missing Deployment Key 0x00000000

0cc71757c9e..5a0f7406e16_31bf3856ad364e35_6.1.7600.20717_584919a

de23b7809 HKLM\Components\CanonicalData\Deployments
(f) CSI Missing Deployment Key 0x00000000

62e38a78944..069b8979ec1_31bf3856ad364e35_6.1.7600.20830_e54cb0c

8f14b6452 HKLM\Components\CanonicalData\Deployments
(f) CSI Missing Deployment Key 0x00000000

microsoft-w..-

deployment_31bf3856ad364e35_6.1.7600.16385_b31499d1e9ca0552

HKLM\Components\CanonicalData\Deployments
(f) CSI Missing Deployment Key 0x00000000

4fb20ba2240..dc561d0b07d_31bf3856ad364e35_6.1.7600.16699_652d14c

d640771b0 HKLM\Components\CanonicalData\Deployments
(f) CSI Missing Winning Component Key 0x00000000

x86_microsoft-windows-

kernel32_31bf3856ad364e35_6.1.7601.17965_none_95904772b4b53b61
(f) CSI Missing Winning Component Key 0x00000000

x86_microsoft-windows-

winsrv_31bf3856ad364e35_6.1.7601.18043_none_b8647039fab0b110
(f) CSI Missing Winning Component Key 0x00000000

x86_microsoft-windows-directx-

directplay8_31bf3856ad364e35_6.1.7601.17989_none_7a974b961d357d2

c
(f) CSI Missing Winning Component Key 0x00000000

x86_microsoft-windows-

consolehost_31bf3856ad364e35_6.1.7601.17965_none_762e29826083786

6
(f) CSI Missing Winning Component Key 0x00000000

x86_microsoft-windows-

kernelbase_31bf3856ad364e35_6.1.7601.17965_none_28d4da8512fdc34d


(f) CSI Missing Winning Component Key 0x00000000

x86_microsoft-windows-

winsrv_31bf3856ad364e35_6.1.7601.17965_none_b850f8d3fabee85e
(f) CSI Missing Winning Component Key 0x00000000

x86_microsoft-windows-

kernelbase.resources_31bf3856ad364e35_6.1.7601.17965_en-

us_79ef1ce114f1e148

Summary:
Seconds executed: 4459
Found 18 errors
CSI Missing Deployment Key Total count: 11
CSI Missing Winning Component Key Total count: 7
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#24
SleepyDude

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Hi,

The log show errors related to windows and not with updates for example that you can try to reinstall, also from other cases with the error CSI Missing Winning Component Key most likely there are more errors not reported by the tool because it stops checking on first error found...

In my humble opinion the best solution for your problem is to do a Factory Restore or a Windows Repair install using the Windows 7 DVD.

I didn't analyzed in detail the logs you provide in the other thread but I see some problems there that should be addressed before doing the Repair.

Let me know what you want to to.
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#25
ctnhill02

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i would love to do that but this is a refurbed laptop and it did not come with a disc.. so now i must get a disc.. ahhh was hoping this was not the issue but it seems to be. so at the end of the day ill need to buy a disc :( well i guess that is the next thing i must do i perfer to repair, but need disc... i would have did a full restore since i have a external hard drive to back it up up my programs i do use and it will be in the window.old if i restore.
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#26
SleepyDude

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i would love to do that but this is a refurbed laptop and it did not come with a disc.. so now i must get a disc.. ahhh was hoping this was not the issue but it seems to be. so at the end of the day ill need to buy a disc :( well i guess that is the next thing i must do i perfer to repair, but need disc... i would have did a full restore since i have a external hard drive to back it up up my programs i do use and it will be in the window.old if i restore.


How did you upgraded to Windows 7?

Edited by SleepyDude, 29 January 2014 - 02:50 PM.

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#27
ctnhill02

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address the problem then the rest lol
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#28
SleepyDude

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address the problem then the rest lol


Sorry I didn't understand what you mean!

Can you tell me how did you upgraded from Vista to Windows 7?
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#29
ctnhill02

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windows 7 was installed onto a this computer... it was not upgraded. a new hd was installed then windows 7 added to it... laptop was purchased refurbed... talked to the man who sold the computer and he said that it was installed on here with a new hd. not upgraded. and i was saying that we can address the issues on the other post then i want to try and get this repair issue taken care of. but i dont have disc, so im assuming when this laptop was refurbed the person used a multi-license windows 7.
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#30
SleepyDude

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windows 7 was installed onto a this computer... it was not upgraded. a new hd was installed then windows 7 added to it... laptop was purchased refurbed... talked to the man who sold the computer and he said that it was installed on here with a new hd. not upgraded. and i was saying that we can address the issues on the other post then i want to try and get this repair issue taken care of. but i dont have disc, so im assuming when this laptop was refurbed the person used a multi-license windows 7.


I'm suppose you don't have the windows 7 key?
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