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Why is My Computer Not Working?


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#1
Maximum_Speed_100

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I need help! I tried to restart my computer and change into Manufactory settings, and now when I turn it on, I get a black screen. I can see my mouse, it doesn't blink, it's solid, but I have no screen or anything. Is there any way to fix this without going to a shop? Thanks in advance for your help!

Edited by Maximum_Speed_100, 22 August 2013 - 02:43 PM.

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#2
skifxr

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What do you mean by manufacturers settings? Reset Windows to how it came from the factory? Did you let it complete?
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#3
Ztruker

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What is the make and model number (full) of the computer?
What exactly did you do?
What happened?
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#4
Maximum_Speed_100

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I restored, well, I tried to restore it to the way it was when you first buy it. I let it run all night to make sure it had enoug time. Was this the wrong thing to do? It's a HP Pavilion, I got it for Christmas last year.

Edited by Maximum_Speed_100, 22 August 2013 - 02:46 PM.

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#5
Maximum_Speed_100

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I'd been having issues with my laptop for a while and had gotten a virus, so I went to Control Panel, sysem security, and then restored it, I let it run all night to make sure it had enough time, and it's a HP Pavilion.
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#6
skifxr

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so I went to Control Panel, sysem security, and then restored it


That must be something from HP. XP doesn't have that by default.

You need to start your computer and press the F10 key to do a recovery. See the following page for help.
Performing an HP System Recovery (Windows XP) | HP® Support

If it still has issues, you most likely have hardware problems....hard drive.

Edited by skifxr, 22 August 2013 - 03:01 PM.

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