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PC won't recognize new RAM!


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#1
sour11

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Hello! I have 8GB of Corsair RAM that came with my PC. I recently bought another 8GB of the same RAM with hopes on upgrading to 16GB. I had some extra slots and followed all the directions I found, but for some reason my PC still shows 8GB and it will not recognize the other 8GB I put in. Where should I start out to try and figure out this problem? Thanks in advance.

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1

Language: English (Regional Setting: English)

System Manufacturer: MSI

System Model: MS-7522

BIOS: Default System BIOS

Processor: Intel® Core™ i7 CPU 960 @ 3.20GHz (8 CPUs), ~3.2GHz

Memory: 8192MB RAM

Available OS Memory: 8184MB RAM

Card name: NVIDIA GeForce GTX 580


Edited by sour11, 21 August 2013 - 10:43 PM.

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#2
SleepyDude

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Hi,

In your case I would start by removing the old memory and installing only the new one on the same slot to see if the machine works and recognize the 8GB, next add the old memory on another slot an see if the machine detects the 16GB.

Edit: According to the manual the memory should be installed on slots identified as DIMM_A0 & DIMM_B0

MSI have a page where you can check for memory tested for compatibility...
http://www.msi.com/s...ce/test-report/

Edited by SleepyDude, 22 August 2013 - 02:46 AM.

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#3
iammykyl

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Gday.
When installing four sticks of RAM, they should go in, A1, A0, B0, C0.
To test a single stick of ram, install to A0.

With four sticks installed, do you see a small LED (lighted) next to slot C0?
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#4
iammykyl

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Gday.
Have you solved you problem? An update would be much appreciated.
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#5
Brazened

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I took a look at the manual, it showed that it has a three way channel memory so if he were to put in three sticks it'll probably work then.
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