[Leoncejames]

My windows 7 computer is being awful, it doesn't want to download any files, let use windows updater or repair, or update anything at all, it won't load netflix and makes more non script pages script. I have tried scanning it with avast and looking fora program that could be causing it but no such luck,please help.

[Advertisements]

Hi and

It may be a malware related case. Please go to Malware Removal Forum and read the instructions here, instead of listening any other people. Someone from the Malware Staff will help you to solve your problem.

[Naathim]

Hi and

It may be a malware related case. Please go to Malware Removal Forum and read the instructions here, instead of listening any other people. Someone from the Malware Staff will help you to solve your problem.

[SleepyDude]

Hi Leon,

What exactly happens when you download the files?

[Leoncejames]

Windows update just never ever ends, and if it's a site with a download link it just, doesn't load the page or makes it script.

[SleepyDude]

Windows update just never ever ends, and if it's a site with a download link it just, doesn't load the page or makes it script.

The problem with the pages happens in all internet browsers?

Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:

• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• List content of Hosts
• List IP configuration
• List Winsock Entries
• List last 10 Event Viewer log
• List Installed Programs
• List Devices (Only Problems)

Click on Go.

Post the resulting log in your next reply.

[Babbzzz]

Can you download in Safe Mode With Networking?

How old is your hard drive?

[Leoncejames]

My hard drive is maybe a yearand a half or two years old and no not even in safe can I do anything.

[Leoncejames]

Thanks so much for responding, here are the results.

MiniToolBox by Farbar Version: 13-07-2013
Ran by Thomas (administrator) on 23-08-2013 at 20:46:15
Running from "C:\Users\Thomas\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================


127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
127.0.0.1 www.100sexlinks.com

There are 15432 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

Intel® Centrino® Wireless-N 1030 = Wireless Network Connection (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add address name="Wireless Network Connection 3" address=192.168.16.2 mask=255.255.255.0


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Thomas-HP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
Physical Address. . . . . . . . . : 4C-EB-42-29-94-20
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 4C-EB-42-29-94-20
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 1030
Physical Address. . . . . . . . . : 4C-EB-42-29-94-1F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::34c0:cfdb:99d4:9061%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.10.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, August 23, 2013 8:43:47 PM
Lease Expires . . . . . . . . . . : Sunday, August 25, 2013 8:43:47 PM
Default Gateway . . . . . . . . . : 192.168.10.1
DHCP Server . . . . . . . . . . . : 192.168.10.1
DHCPv6 IAID . . . . . . . . . . . : 374139714
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-D0-64-D8-10-1F-74-69-F9-4D
DNS Servers . . . . . . . . . . . : 208.104.244.45
208.104.2.36
208.104.2.85
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 10-1F-74-69-F9-4D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 4C-EB-42-29-94-23
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{D05E11F1-3711-42A5-8A85-7F461FC0DF38}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{CE435466-E20A-415F-8F24-FACF552357FB}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{77BA107D-A5EB-4D10-96CC-0468DA79BECB}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:18be:8ee:3f57:f59b(Preferred)
Link-local IPv6 Address . . . . . : fe80::18be:8ee:3f57:f59b%18(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{6E339BD0-7A9A-4036-9D01-5FA9F60BEE41}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{FC3DF9A2-897D-4579-8FB9-D95A58D7492C}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: ns1.comporium.net
Address: 208.104.244.45

Name: google.com
Addresses: 2607:f8b0:400d:c00::64
208.104.242.177
208.104.242.181
208.104.242.185
208.104.242.187
208.104.242.144
208.104.242.148
208.104.242.152
208.104.242.154
208.104.242.155
208.104.242.159
208.104.242.163
208.104.242.165
208.104.242.166
208.104.242.170
208.104.242.174
208.104.242.176


Pinging google.com [208.104.242.154] with 32 bytes of data:
Reply from 208.104.242.154: bytes=32 time=10ms TTL=60
Reply from 208.104.242.154: bytes=32 time=12ms TTL=60

Ping statistics for 208.104.242.154:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 12ms, Average = 11ms
Server: ns1.comporium.net
Address: 208.104.244.45

Name: yahoo.com
Addresses: 98.139.183.24
206.190.36.45
98.138.253.109


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=118ms TTL=45
Reply from 206.190.36.45: bytes=32 time=128ms TTL=45

Ping statistics for 206.190.36.45:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 118ms, Maximum = 128ms, Average = 123ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
17...4c eb 42 29 94 20 ......Microsoft Virtual WiFi Miniport Adapter #2
16...4c eb 42 29 94 20 ......Microsoft Virtual WiFi Miniport Adapter
15...4c eb 42 29 94 1f ......Intel® Centrino® Wireless-N 1030
13...10 1f 74 69 f9 4d ......Realtek PCIe GBE Family Controller
12...4c eb 42 29 94 23 ......Bluetooth Device (Personal Area Network)
1...........................Software Loopback Interface 1
20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
14...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
23...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #6
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.10.1 192.168.10.100 30
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.10.0 255.255.255.0 On-link 192.168.10.100 286
192.168.10.100 255.255.255.255 On-link 192.168.10.100 286
192.168.10.255 255.255.255.255 On-link 192.168.10.100 286
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.10.100 286
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.10.100 286
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
18 58 ::/0 On-link
1 306 ::1/128 On-link
18 58 2001::/32 On-link
18 306 2001:0:9d38:6abd:18be:8ee:3f57:f59b/128
On-link
15 286 fe80::/64 On-link
18 306 fe80::/64 On-link
18 306 fe80::18be:8ee:3f57:f59b/128
On-link
15 286 fe80::34c0:cfdb:99d4:9061/128
On-link
1 306 ff00::/8 On-link
18 306 ff00::/8 On-link
15 286 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/23/2013 04:38:46 AM) (Source: Application Error) (User: )
Description: Faulting application name: SDTray.exe, version: 2.1.21.129, time stamp: 0x51f0ed9e
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0xd24
Faulting application start time: 0xSDTray.exe0
Faulting application path: SDTray.exe1
Faulting module path: SDTray.exe2
Report Id: SDTray.exe3

Error: (08/22/2013 05:24:14 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (08/22/2013 05:24:06 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (08/22/2013 05:24:01 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (08/22/2013 05:01:57 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/22/2013 05:01:02 AM) (Source: ISCT Agent) (User: )
Description: CIRSTDriverApi::CreateInstance *****Unable to open the IRST device driver

Error: (08/22/2013 05:01:02 AM) (Source: ISCT Agent) (User: )
Description: CDriverApi::GetInterfaceAlias *****Unable to enumerate device interfaces, error=0x103

Error: (08/22/2013 04:32:19 AM) (Source: MsiInstaller) (User: Thomas-HP)
Description: Product: Java 7 Update 17 (64-bit) -- Error 1500.Another installation is in progress. You must complete that installation before continuing this one.

Error: (08/22/2013 04:09:13 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/22/2013 04:08:18 AM) (Source: ISCT Agent) (User: )
Description: CIRSTDriverApi::CreateInstance *****Unable to open the IRST device driver


System errors:
=============
Error: (08/23/2013 10:05:25 AM) (Source: Service Control Manager) (User: )
Description: The avast! Antivirus service terminated unexpectedly. It has done this 1 time(s).

Error: (08/23/2013 04:37:34 AM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error:
%%109

Error: (08/23/2013 04:37:34 AM) (Source: DCOM) (User: )
Description: 109gupdate/comsvc{4EB61BAC-A3B6-4760-9581-655041EF4D69}

Error: (08/22/2013 11:18:19 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IconMan_R service.

Error: (08/22/2013 05:02:29 AM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Updating Service service failed to start due to the following error:
%%1053

Error: (08/22/2013 05:02:29 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Updating Service service to connect.

Error: (08/22/2013 05:01:57 AM) (Source: Service Control Manager) (User: )
Description: The Intel® PROSet/Wireless Zero Configuration Service service terminated with the following error:
%%-2147196306

Error: (08/22/2013 05:01:33 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.

Error: (08/22/2013 05:01:32 AM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Scanner Service service failed to start due to the following error:
%%1053

Error: (08/22/2013 05:01:32 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.


Microsoft Office Sessions:
=========================
Error: (08/23/2013 04:38:46 AM) (Source: Application Error)(User: )
Description: SDTray.exe2.1.21.12951f0ed9eunknown0.0.0.000000000c000000500000000d2401ce9f161b6161d0C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exeunknown6c35fdcd-0bcf-11e3-bdfb-4ceb42299423

Error: (08/22/2013 05:24:14 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Thomas\Downloads\SoftonicDownloader_for_java-runtime-environment (2).exe

Error: (08/22/2013 05:24:06 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Thomas\Downloads\SoftonicDownloader_for_java-runtime-environment (2).exe

Error: (08/22/2013 05:24:01 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Thomas\Downloads\SoftonicDownloader_for_java-runtime-environment (2).exe

Error: (08/22/2013 05:01:57 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/22/2013 05:01:02 AM) (Source: ISCT Agent)(User: )
Description: CIRSTDriverApi::CreateInstance *****Unable to open the IRST device driver

Error: (08/22/2013 05:01:02 AM) (Source: ISCT Agent)(User: )
Description: CDriverApi::GetInterfaceAlias *****Unable to enumerate device interfaces, error=0x103

Error: (08/22/2013 04:32:19 AM) (Source: MsiInstaller)(User: Thomas-HP)
Description: Product: Java 7 Update 17 (64-bit) -- Error 1500.Another installation is in progress. You must complete that installation before continuing this one.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (08/22/2013 04:09:13 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/22/2013 04:08:18 AM) (Source: ISCT Agent)(User: )
Description: CIRSTDriverApi::CreateInstance *****Unable to open the IRST device driver


=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.8.800.94)
Adobe Flash Player 11 Plugin (Version: 11.8.800.94)
Adobe Reader X (10.1.7) MUI (Version: 10.1.7)
Adobe Shockwave Player 11.6 (Version: 11.6.1.629)
Apple Application Support (Version: 2.3.2)
Apple Mobile Device Support (Version: 6.0.1.3)
Apple Software Update (Version: 2.1.3.127)
AuthenTec TrueAPI (Version: 1.3.0.144)
AuthenTec WinBio FingerPrint Software (Version: 3.2.2.1072)
avast! Free Antivirus (Version: 9.0.2000)
AVG 2013 (Version: 13.0.3211)
AVG 2013 (Version: 13.0.3392)
AVG 2013 (Version: 2013.0.3392)
BitTorrent (Version: 7.8.0.29039)
BlackBerry Desktop Software 7.0 (Version: 7.0.0.59)
Bonjour (Version: 3.0.0.10)
CyberLink YouCam (Version: 3.5.0.4422)
D3DX10 (Version: 15.4.2368.0902)
ESU for Microsoft Windows 7 SP1 (Version: 2.1.1)
FIF-12 Driver Installer (Version: 2.00)
Free YouTube Downloader 3.5.136
Google Chrome (Version: 29.0.1547.57)
Google Talk Plugin (Version: 4.4.2.14502)
Google Update Helper (Version: 1.3.21.153)
Hewlett-Packard ACLM.NET v1.2.1.1 (Version: 1.00.0000)
HP 3D DriveGuard (Version: 4.1.16.1)
HP Application Assistant (Version: 1.0.387.3865)
HP Auto (Version: 1.0.12935.3667)
HP Client Services (Version: 1.1.12938.3539)
HP Customer Experience Enhancements (Version: 6.0.1.8)
HP Documentation (Version: 1.1.1.0)
HP Launch Box (Version: 1.1.5)
HP On Screen Display (Version: 1.3.5)
HP Power Manager (Version: 1.4.8)
HP Quick Launch (Version: 2.7.2)
HP Recovery Manager (Version: 2.0.0)
HP Security Assistant (Version: 1.0.10)
HP Setup (Version: 8.7.4751.3798)
HP Setup Manager (Version: 1.1.13476.3753)
HP SimplePass 2012 (Version: 5.3.1.7)
HP Software Framework (Version: 4.5.12.1)
HP Support Assistant (Version: 7.0.39.15)
Intel PROSet Wireless
Intel® Identity Protection Technology 1.1.2.0 (Version: 1.1.2.0)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Processor Graphics (Version: 8.15.10.2462)
Intel® PROSet/Wireless for Bluetooth® + High Speed (Version: 15.1.0.0096)
Intel® PROSet/Wireless Software for Bluetooth® Technology (Version: 1.1.0.0537)
Intel® Rapid Storage Technology (Version: 10.6.2.1001)
Intel® Smart Connect Technology 1.0 (Version: 1.0.698.0)
Intel® WiDi (Version: 2.1.42.0)
Intel® Wireless Display
Intel® PROSet/Wireless WiFi Software (Version: 15.01.0500.0903)
iTunes (Version: 11.0.1.12)
Java 7 Update 25 (64-bit) (Version: 7.0.250)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Java SE Development Kit 7 Update 25 (Version: 1.7.0.250)
Java™ 6 Update 39 (Version: 6.0.390)
Java™ SE Runtime Environment 6 Update 1 (Version: 1.6.0.10)
Junk Mail filter update (Version: 15.4.3502.0922)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft IntelliPoint 8.2 (Version: 8.20.468.0)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office OneNote 2003 (Version: 11.0.8173.0)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Office Project Professional 2003 (Version: 11.0.8173.0)
Microsoft Office Starter 2010 - English (Version: 14.0.5139.5005)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
MotoHelper MergeModules (Version: 1.2.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
PlayReady PC Runtime x86 (Version: 1.3.0)
Realtek Ethernet Controller Driver (Version: 7.46.610.2011)
Realtek PCIE Card Reader (Version: 6.1.7601.83)
RealUpgrade 1.1 (Version: 1.1.0)
Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.1.19.0)
Revo Uninstaller 1.95 (Version: 1.95)
Skype™ 6.6 (Version: 6.6.106)
Spybot - Search & Destroy (Version: 2.1.21)
swMSM (Version: 12.0.0.1)
Synaptics TouchPad Driver (Version: 15.3.29.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update Installer for WildTangent Games App
Updater By SweetPacks 2.0.0.586 (Version: 2.0.0.586)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3538.0513)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinRAR 4.20 (32-bit) (Version: 4.20.0)

========================= Devices: ================================


**** End of log ****

[SleepyDude]

Hi Leoncejames,

Thanks for the log but before trying anything else please follow the other thread you have on the Malware Removal section till the end and if needed you can return to this thread when your computer is considered to be clean of malware.

Edited by SleepyDude, 24 August 2013 - 04:37 AM.