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help with Aurora popus removal


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#16
rstones12

rstones12

    Malware Expert

  • Retired Staff
  • 3,731 posts
chelegeurts67,
Hello, Kat asked me to take a looksee at your HJT log.

Please read "ALL" of the instructions before proceeding:

You may want to print out these instructions for a reference or you can
save them by copying and pasting them into notepad and saving the text file to the desktop.

We are going to go through a few steps, please follow these instructions in the order in which they are posted.

Please download Pocket Killbox
Click Here to download Pocket Killbox by Option^Explicit.
Unzip the program and save it to your desktop, dont run it just yet.

Download CleanUp
Install the program, dont run it yet, we will later.

Next, please reboot your computer in SafeMode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.
Do not open any windows in SafeMode:
Now scan with HJT and place a checkmark next to each of the following items:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe

Now with HJT click the Fix Checked button. Close HJT

Now lets run Killbox
  • Double-click on Killbox.exe to start the program.
  • In the killbox program, select the Delete on Reboot option.
  • In the field labeled Full Path of File to Delete enter the file paths listed below ONE AT A TIME (EXACTLY as it appears, please double check to make sure!):

C:\WINDOWS\systb.dll
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\wupdt.exe

  • Press the button that looks like a red circle with a white X in it after each one.
  • When it asks if you would like to delete on reboot, press the YES button, when it asks if you want to reboot now, press the NO button.
  • Do this after each one until you have entered the LAST file path I have listed above.
  • After that LAST file path has been entered, press the YES button at both prompts so that your computer restarts.
  • If you receive a message and your computer does not restart automatically, please restart it manually.
Once your computer has rebooted into Normal Mode, do the following:

Start CleanUp
When CleanUp starts go to the Options button (right side of CleanUp screen)
Uncheck cookies
This is optional, if you leave the box checked it will remove all of your cookies, at this point removing cookies is a good idea.
Click OK
Then click on the CleanUp button. This will take a short while, let it do its thing.
When asked to reboot system select No
Close CleanUp

Reboot your system and follow these instructions:

Download FindIt's.zip to your desktop: http://forums.net-in...=post&id=142443
  • Create a new folder on your desktop
  • Unzip/extract the files inside that folder you created on your desktop.
  • Open the folder and run FindIt's.bat and wait for notepad to open a text file. It may take awhile so please be patient ...
  • Then post the results here along with a new HJT log by using Add Reply
Thanks,
rstones12
  • 0

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#17
chelegeurts67

chelegeurts67

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FindIt's.bat:


Microsoft Windows XP [Version 5.1.2600]
The current date is: Wed 06/15/2005
PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
»»»»»»»»»»»»»»»»»»»»»»»» Todo Files found »»»»»»»»»»»»»»»»»»»»»»»»»»»»»


»»»»»»»»»»»»»»»»»»»»»»»» aurora Files found »»»»»»»»»»»»»»»»»»»»»»»»»»»


»»»»»»»»»»»»»»»»»»»»»»»» Suspect's »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Dont delete file's in the section without guidance
If any doubt back them up first

* UPX! C:\WINDOWS\SVCPROC.EXE
* UPX! C:\WINDOWS\TDTB.EXE

»»»»» lagitamate file's can/will show in this section.

* UPX! C:\WINDOWS\System32\DEVIL.DLL
»»»»»»»»»»»»»»»»»»»»»»»» Buddy file's »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

»»»»»»»»»»»»»»»»»»»»»»»» SAHAgent Files found »»»»»»»»»»»»»»»»»»»»»»»»»

»»»»»»»»»»»»»»»»»»»»»»»» Misc checks »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


»»»»» Check for Windows\SYSTEM32\cache32_rtneg* folder.

Volume in drive C is PRESARIO
Volume Serial Number is 18A1-900D

Directory of C:\WINDOWS\SYSTEM32

06/13/2005 08:39 PM <DIR> cache32_rtneg4
0 File(s) 0 bytes
1 Dir(s) 58,229,047,296 bytes free
»»»»» Checking for SAHAgent ico files.
Volume in drive C is PRESARIO
Volume Serial Number is 18A1-900D

Directory of C:\WINDOWS\system32

06/08/2005 04:40 PM 3,262 body3333.ico
06/12/2005 06:39 PM 3,262 creditcard32123123123asdsa1.ico
06/07/2005 08:45 AM 4,286 greenmovie2313asaadsasfad112341231adsfa112.ico
06/09/2005 09:36 PM 3,262 kill all spyware4512.ico
06/08/2005 04:40 PM 3,262 pinkkas.ico
06/12/2005 06:39 PM 3,262 ps3-2a.ico
06/08/2005 04:40 PM 3,262 ps3-2a1.ico
06/13/2005 08:58 PM 3,262 ps31.ico
06/13/2005 08:38 PM 2,238 red_kas21.ico
06/13/2005 08:58 PM 2,238 red_kas221.ico
06/13/2005 08:58 PM 3,262 vhe233a1.ico
06/07/2005 03:07 PM 3,262 xbox31.ico
06/08/2005 04:40 PM 3,262 xboxa.ico
13 File(s) 41,382 bytes
0 Dir(s) 58,229,047,296 bytes free

»»»»»»»»»»»»»»»»»»»»»»»».

HKEY_CURRENT_USER\Software\aurora\AUI3d5OfSInst
HKEY_CURRENT_USER\Software\aurora\AUC3n5trMsgSDisp
HKEY_CURRENT_USER\Software\aurora\AUs3t5icky1S
HKEY_CURRENT_USER\Software\aurora\AUs3t5icky2S
HKEY_CURRENT_USER\Software\aurora\AUs3t5icky3S
HKEY_CURRENT_USER\Software\aurora\AUs3t5icky4S
HKEY_CURRENT_USER\Software\aurora\AUC1o3d5eOfSFinalAd
HKEY_CURRENT_USER\Software\aurora\AUT3i5m7eOfSFinalAd
HKEY_CURRENT_USER\Software\aurora\AUD3s5tSSEnd
HKEY_CURRENT_USER\Software\aurora\AU3N5a7tionSCode
HKEY_CURRENT_USER\Software\aurora\AUP3D5om
HKEY_CURRENT_USER\Software\aurora\AUT3h5rshSCheckSIn
HKEY_CURRENT_USER\Software\aurora\AUT3h5rshSMots
HKEY_CURRENT_USER\Software\aurora\AUM3o5deSSync
HKEY_CURRENT_USER\Software\aurora\AUI3n5ProgSCab
HKEY_CURRENT_USER\Software\aurora\AUI3n5ProgSEx
HKEY_CURRENT_USER\Software\aurora\AUI3n5ProgSLstest
HKEY_CURRENT_USER\Software\aurora\AUB3D5om
HKEY_CURRENT_USER\Software\aurora\AUE3v5nt
HKEY_CURRENT_USER\Software\aurora\AUT3h5rshSBath
HKEY_CURRENT_USER\Software\aurora\AUT3h5rshSysSInf
HKEY_CURRENT_USER\Software\aurora\AUL3n5Title
HKEY_CURRENT_USER\Software\aurora\AUC3u5rrentSMode
HKEY_CURRENT_USER\Software\aurora\AUC3n5tFyl
HKEY_CURRENT_USER\Software\aurora\AUI3g5noreS
HKEY_CURRENT_USER\Software\aurora\AUS3t5atusOfSInst
HKEY_CURRENT_USER\Software\aurora\AUL3a5stMotsSDay
HKEY_CURRENT_USER\Software\aurora\AUL3a5stSSChckin
HKEY_CURRENT_USER\Software\aurora\AUI3d5OfSDist
HKEY_CLASSES_ROOT\trfdsk.amo\
HKEY_CLASSES_ROOT\trfdsk.amo\CLSID\
HKEY_CLASSES_ROOT\trfdsk.amo\CurVer\
HKEY_CLASSES_ROOT\trfdsk.amo.1\
HKEY_CLASSES_ROOT\trfdsk.amo.1\CLSID\
HKEY_CLASSES_ROOT\trfdsk.iiittt\
HKEY_CLASSES_ROOT\trfdsk.iiittt\CLSID\
HKEY_CLASSES_ROOT\trfdsk.iiittt\CurVer\
HKEY_CLASSES_ROOT\trfdsk.iiittt.1\
HKEY_CLASSES_ROOT\trfdsk.iiittt.1\CLSID\
HKEY_CLASSES_ROOT\trfdsk.momo\
HKEY_CLASSES_ROOT\trfdsk.momo\CLSID\
HKEY_CLASSES_ROOT\trfdsk.momo\CurVer\
HKEY_CLASSES_ROOT\trfdsk.momo.1\
HKEY_CLASSES_ROOT\trfdsk.momo.1\CLSID\
HKEY_CLASSES_ROOT\trfdsk.ohb\
HKEY_CLASSES_ROOT\trfdsk.ohb\CLSID\
HKEY_CLASSES_ROOT\trfdsk.ohb\CurVer\
HKEY_CLASSES_ROOT\trfdsk.ohb.1\
HKEY_CLASSES_ROOT\trfdsk.ohb.1\CLSID\
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\ZepMon\Driver
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Print\Monitors\ZepMon\Driver
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Print\Monitors\ZepMon\Driver


HJT Log:

Logfile of HijackThis v1.99.1
Scan saved at 12:25:12 AM, on 6/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\LTMSG.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\MsiExec.exe
C:\WINDOWS\System32\hphmon05.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRAM FILES\ROCKET DIVISION SOFTWARE\STARSKIN\STARSKIN.EXE
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\PROGRA~1\COMPAQ~2\Presario\XPHNARP4EN\plugin\bin\pchbutton.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet 7100 series\Bin\hpogrp07.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\WINDOWS\system32\hpoipm07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus10.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [StarSkin] C:\PROGRAM FILES\ROCKET DIVISION SOFTWARE\STARSKIN\STARSKIN.EXE -H
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\COMPAQ~2\Presario\XPHNARP4EN\plugin\bin\pchbutton.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HPAiODevice(hp officejet 7100 series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet 7100 series\Bin\hpogrp07.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse....iveX/winrep.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcaf...84/mcinsctl.cab
O16 - DPF: {7411047A-48E1-4EC9-8AC1-088087AD368F} (QuickBooks GLDownload Control) - https://cbspayroll.i.../GLDownload.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcaf...,21/mcgdmgr.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: OPXPGina - C:\Program Files\Softex\OmniPass\opxpgina.dll
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
  • 0

#18
rstones12

rstones12

    Malware Expert

  • Retired Staff
  • 3,731 posts
chelegeurts67,

OK, we need to do a few things again.

Please read "ALL" of the instructions before proceeding:

You may want to print out these instructions for a reference or you can
save them by copying and pasting them into notepad and saving the text file to the desktop.

First update your current version of Ewido, I have provided instructions in the link below.

Please read Ewido Setup Instructions
Update the definitions to the newest files. Do NOT run a scan yet.

Please download Nailfix from here:
Nailfix.zip
Unzip it to the desktop but please do NOT run it yet.

Next, please reboot your computer in SafeMode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.
Once in SafeMode, please double-click on Nailfix.cmd.
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Then please run Ewido, and run a full scan. Save the logfile from the scan.

Now scan with HijackThis and place a checkmark next to the following items:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/


Close all open windows except for HijackThis and click Fix Checked. Close HJT.

Now run the CleanUp program.

Restart your computer in normal mode and please post a new HijackThis log, as well as the Ewido Log Scan by using Add Reply

Thanks,
rstones12
  • 0

#19
chelegeurts67

chelegeurts67

    Member

  • Topic Starter
  • Member
  • PipPip
  • 19 posts
HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 5:45:29 PM, on 6/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\LTMSG.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRAM FILES\ROCKET DIVISION SOFTWARE\STARSKIN\STARSKIN.EXE
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\PROGRA~1\COMPAQ~2\Presario\XPHNARP4EN\plugin\bin\pchbutton.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet 7100 series\Bin\hpogrp07.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\WINDOWS\system32\MsiExec.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe
C:\PROGRA~1\COMPAQ~2\Presario\XPHNARP4EN\plugin\bin\pchnotify.exe
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\WINDOWS\system32\hpoipm07.exe
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoflt07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus10.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [StarSkin] C:\PROGRAM FILES\ROCKET DIVISION SOFTWARE\STARSKIN\STARSKIN.EXE -H
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\COMPAQ~2\Presario\XPHNARP4EN\plugin\bin\pchbutton.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HPAiODevice(hp officejet 7100 series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet 7100 series\Bin\hpogrp07.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse....iveX/winrep.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcaf...84/mcinsctl.cab
O16 - DPF: {7411047A-48E1-4EC9-8AC1-088087AD368F} (QuickBooks GLDownload Control) - https://cbspayroll.i.../GLDownload.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcaf...,21/mcgdmgr.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: OPXPGina - C:\Program Files\Softex\OmniPass\opxpgina.dll
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe

Ewido log attached

Attached Files


  • 0

#20
chelegeurts67

chelegeurts67

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Now when I reboot my computer an error message comes up saying:

Symantec Antivirus client
The feature you are trying to use is on a network resource that is unavailable
Use source: c:\docume~1\owner\locals~1\temp\~5m10877\symant~1.msi\

any way I can correct this?
  • 0

#21
rstones12

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chelegeurts67,
Are you running the current versions of Ad-Aware SE 1.06 and Spybot S&D 1.4.

Thanks,
rstones12
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#22
chelegeurts67

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No, not running Ad-Aware and Spybot.
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#23
rstones12

rstones12

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chelegeurts67,

OK, lets see if we can get you cleaned up.

You will need to download, install and update these programs.
Ad-Aware SE 1.06
Spybot S&D 1.4


Here are some instructions on how to do that. Make sure to follow all of the directions.
Make sure to remove anything they find.

Ad-Aware SE Setup

Spybot S&D Setup

Run these programs, then post back a new HJT log by using Add Reply

Thanks,
rstones12
  • 0

#24
chelegeurts67

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Logfile of HijackThis v1.99.1
Scan saved at 3:29:50 PM, on 6/20/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\LTMSG.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\hphmon05.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\PROGRAM FILES\ROCKET DIVISION SOFTWARE\STARSKIN\STARSKIN.EXE
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\PROGRA~1\COMPAQ~2\Presario\XPHNARP4EN\plugin\bin\pchbutton.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet 7100 series\Bin\hpogrp07.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\WINDOWS\system32\hpoipm07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intuit\QuickBooks Premier - Contractor Edition\qbw32.exe
C:\Program Files\Common Files\Intuit\QuickBooks\axlbridge.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus10.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [StarSkin] C:\PROGRAM FILES\ROCKET DIVISION SOFTWARE\STARSKIN\STARSKIN.EXE -H
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\COMPAQ~2\Presario\XPHNARP4EN\plugin\bin\pchbutton.exe
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HPAiODevice(hp officejet 7100 series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet 7100 series\Bin\hpogrp07.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse....iveX/winrep.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcaf...84/mcinsctl.cab
O16 - DPF: {7411047A-48E1-4EC9-8AC1-088087AD368F} (QuickBooks GLDownload Control) - https://cbspayroll.i.../GLDownload.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcaf...,21/mcgdmgr.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: OPXPGina - C:\Program Files\Softex\OmniPass\opxpgina.dll
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
  • 0

#25
rstones12

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chelegeurts67,
Your HJT log is looking good..

How are things running..?

Thanks,
rstones12
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#26
chelegeurts67

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everything seems to be running good except when I reboot my computer an error message comes up saying:

Symantec Antivirus client
The feature you are trying to use is on a network resource that is unavailable
Use source: c:\docume~1\owner\locals~1\temp\~5m10877\symant~1.msi\

any way I can correct this?
  • 0

#27
rstones12

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chelegeurts67,

Run the CleanUp program, then reboot and see if you still have that error.

Thanks,
rstones12
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#28
chelegeurts67

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I ran the cleanup and still having the same error message. Any suggestions?
  • 0

#29
rstones12

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chelegeurts67,
That looks like an left over installer from Symantec, just navigate to that folder and delete the file.


Thanks,
rstones12
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#30
chelegeurts67

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Where do I go to delete the file because it says it is trying to locate the file.
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