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Cant set up Home Network


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#1
RogerMortimer

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I have a desktop on XP home accessing internet via a Netgear router. I want to connect a Laptop on XP home with a wireless card.
The laptop sees the network & shows a strong signal and says it is connected but cannot communicate.
I am trying to find a way of adding screenshots of ipconfig for each computer.

Edited by admin, 28 August 2013 - 02:57 PM.
removed personal info

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#2
SleepyDude

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Hi,

If you connect the laptop to the router using an Ethernet cable does it work?

We use a diagnostic tool that can give us the information from ipconfig and more...

Use the working computer to download MiniToolBox and save the file to a flash drive.
With the laptop connected by Wireless insert the flash drive, close the browser and run MiniToolBox, check the following options:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (Only Problems)
Click on Go.

Post the resulting log in your next reply.

Edited by admin, 28 August 2013 - 02:57 PM.

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#3
Ztruker

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Click on Start then Run or press Window key (next to left Ctrl key) +R and paste the following into the Run box, exactly as shown, including double quotes:

cmd /c "ipconfig /all > postme.txt & ping yahoo.com >> postme.txt & notepad postme.txt & del postme.txt"

and press ENTER.

A file will open in Notepad. Please copy and paste the contents here. Close the Notepad window and the file will be deleted and the Command Prompt window will also close.

If you don't have a Run selection off the Start menu, see here: Enable Run Command on Windows 7 or Vista Start Menu, or just press Windows Key (next to the left Ctrl key) + R.
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#4
RogerMortimer

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Direct connection via ethernet cable does not work.
Attached File  Result desktop.txt   21.32KB   49 downloadsAttached File  Result laptop.txt   13.67KB   41 downloads
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#5
SleepyDude

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Hi,

You need to change the properties of the wireless connection to use DHCP and remove the fixed IP's...

  • Open Windows Start menu.
  • Open Control Panel.
  • Classic view: Open Network Connections
    Category view: Select Network and Internet Connections, and then Network Connections.
  • Double-click on your active Wireless Network Connection.
  • Click Properties.
This opens the Wireless Network Connection Properties window.
In the General tab, highlight the Internet Protocol (TCP/IP) item, and click Properties.
Posted Image

This opens the Internet Protocol (TCP/IP) Properties window.
Posted Image

  • In the General tab, make sure you have the following options selected:
    • Obtain an IP address automatically
    • Obtain DNS server address automatically
  • Click OK on the Internet Protocol window.
  • Click OK on the ...Connection Properties window.

After this change restart the computer and check if it works if not please post a new log generated by MiniToolBox.

Edited by SleepyDude, 29 August 2013 - 06:55 AM.

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#6
RogerMortimer

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Still does not work. Here are the new results.
Attached File  Laptop Result.txt   14.21KB   24 downloads
Attached File  Desktop Result.txt   21.95KB   47 downloads

Regards.
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#7
SleepyDude

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Hi,

It doesn't look good yet, lets try to reinstall the Wireless card and see if it helps...

  • Open Device Manager (Start > Run > devmgmt.msc)
  • Expand the Network Adapters group
  • Right click the Wireless Adapter (X-Micro WLAN 11g PCMCIA Card) and click Uninstall
  • Restart the Computer and let windows reinstall the driver
Please generate another log on the laptop only.
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#8
RogerMortimer

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Hi
Still no joy, here is the new report.

RegardsAttached File  Laptop Result1.txt   11.94KB   64 downloads
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#9
SleepyDude

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Hi
Still no joy, here is the new report.

RegardsAttached File  Laptop Result1.txt   11.94KB   64 downloads


Ok, Can you remove the wireless SSID? Force windows to search for Wireless signals and then connect to your Wireless Network. You will need to provide the wireless key...
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#10
RogerMortimer

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Hi,
Still no joy. I believe the problem is with the desk top computer. the laptop connects to the router as shown by the enclosed screen shots.

Regards

Attached Thumbnails

  • prtscr laptop.jpg
  • prtscr laptop2.jpg

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#11
SleepyDude

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Hi,
Still no joy. I believe the problem is with the desk top computer. the laptop connects to the router as shown by the enclosed screen shots.

Regards


Hi,

Do you have the laptop near the router location or is far?

The second image gives the impression the wireless signal is weak.
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#12
RogerMortimer

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The laptop and router are presently 2 M apart.
I checked that both the Laptp and the Router connect well to Wi-Fi at a hot spot.
The ethernet cable first used was faulty. A good cable allowed the Laptop to connect to the network.
Sadly this investigation must now close as the old Laptop hard disc has become corrupted.
Many thanks to all contributors.
Roger Mortimer
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#13
SleepyDude

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The laptop and router are presently 2 M apart.
I checked that both the Laptp and the Router connect well to Wi-Fi at a hot spot.
The ethernet cable first used was faulty. A good cable allowed the Laptop to connect to the network.
Sadly this investigation must now close as the old Laptop hard disc has become corrupted.
Many thanks to all contributors.
Roger Mortimer


I'm sad to hear that. Thanks for let us know the result.

Regards.
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