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Roxio Backontrack "cannot Read Backup" Error

Started by francis89 , Aug 28 2013 10:45 PM

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#1
francis89

Posted 28 August 2013 - 10:45 PM

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1 posts

Hi friends,

I was using Roxio Creator 2011 BackOnTrack software to backup all my data in the hard drive to upgrade the Operating System.
Now I cannot restore the backup as it halts at 16% and showing an error " Cannot read backup". Copied the entire Roxio backup to another hard disk and tried, still no luck.

The operating system originally installed on my laptop was Windows Vista (32 bit). So I have taken the complete back from it. Now I'm using Windows 7 Home Premium 64 bit OS.

I installed Roxio Creator 2011 on another computer (Windows 7 32bit) and started to recover files, getting the same error "Cannot read backup" in 23%.

I tried to restore the Roxio backup from another software (Eg- Acronis), it couldn't even recognize the backup.

I can access the backup folder, but cannot open anything. (Pictures, documents, audio and video files).

what would be the solution for this ?