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Windows XP will NOT Boot in any safe mode BSOD


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#1
ypfarrah

ypfarrah

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This problem is in reference to ~7 year old PC, it is a Dell Dimension E510, 160G HD, 4G RAM, which is configured as a dual boot machine Windows XP SP3 & Ubuntu 12.04LTS.

Things were harmoniously working for for about 1-2 years as a dual boot OS system until 2 days ago. I have the grub loader setup to boot to Windows XP by default. When I attempted a normal boot-up to Windows on Saturday 9-1-2013 I repeatedly got the same blue screen of death message:

A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this stop error screen restart your computer. If this
screen appears again, follow these steps:

Disable or uninstall any anti-virus, disk fragmentation or backup utilities. Check your hard drive
configuration, and check for any updated drivers. Run CHKDSK/F to check for hard drive corruption,
then restart your computer.

Technical Information:

***STOP: 0x00000024 (0x00190203, 0x8AE1FEF0, 0xC0000102)


The PC would NOT reboot using the last known good Windows configuration, nor could it reboot into safe mode,
safe mode with networking, safe mode command line. The only saving grace is that I can still boot successfully
into the Ubuntu Linux OS. Another bit of information to share is the last time Windows was running it was shutdown
into Standby mode. I was later told that by my wife that it autonomously came out of Standby so she powered the
PC off late the night before the problem started to occur. I do NOT have a Windows XP installation CD to try and
repair XP with. You insightful feedback/instructions would be greatly appreciated towards fixing the problem.

Sincerely,

Y.P.Farrah
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#2
Alzeimer

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Here is the stop code description:

0x00000024: NTFS_FILE_SYSTEM

A problem occurred within NTFS.SYS, the driver file that allows the system to read and write to NTFS file system drives. There may be a physical problem with the disk, or an Interrupt Request Packet (IRP) may be corrupted. Other common causes include heavy hard drive fragmentation, heavy file I/O, problems with some types of drive-mirroring software, or some antivirus software. I suggest running ChkDsk or ScanDisk as a first step; then disable all file system filters such as virus scanners, firewall software, or backup utilities. Check the file properties of NTFS.SYS to ensure it matches the current OS or SP version. Update all disk, tape backup, CD-ROM, or removable device drivers to the most current versions.
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#3
ypfarrah

ypfarrah

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First of all thanks for the quick response. I am more than willing to try the ChkDsk or ScanDisk, but my dumb response is how? Since I can not get Windows to boot in normal mode or any safe mode to get past the error messsage how do I get access to the command line to run ChkDsk or ScanDisk? Remember I can only boot successfully to the Linux partition not the Windows XP partition. By the way another dumb response question is: How does one check the file properties of the "NTSF.SYS" over an above its file size & file read/write attributes to detect its current OS or SP version?

Thanks,

Y.P.Farrah
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#4
ypfarrah

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Was able to create a boot-able "Windows XP Recovery CD" after searching the web for instructions and having access to another PC using Windows XP as its OS. From that point I followed your basic instructions regarding the use of the "CHKDSK" command to recover hard disk errors affecting the file system and impeding a normal or safe mode boot. This WORKED!!!!!! I am happily back in operation. Thank you very much for your insightful assistance.

Sincerely,

Y.P. Farrah
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#5
Alzeimer

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Glad it is working again and sorry I could not reply earlier. :happy:

Good work in thinking to create a bootable XP recovery cd, the credit is all yours. ;)
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