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High usage of RAM and PC is Slow [Solved]


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#16
CesarT

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[email protected] as downloader log:
all ok
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6920
# api_version=3.0.2
# EOSSerial=621c45b585223941beb4d8d8a9743ea6
# engine=15091
# end=finished
# remove_checked=false
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2013-09-11 06:36:26
# local_time=2013-09-11 11:36:26 (-0800, Pacific Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode=5893 16776574 100 94 0 130468036 0 0
# scanned=185011
# found=0
# cleaned=0
# scan_time=3832
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#17
CesarT

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Results of screen317's Security Check version 0.99.73
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 10
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Lavasoft Ad-Aware
Antivirus up to date! (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`````````
Ad-Aware
Malwarebytes Anti-Malware version 1.75.0.1300
Java 7 Update 25
Adobe Flash Player 11.8.800.168
Adobe Reader 9 Adobe Reader out of Date!
Mozilla Firefox (23.0.1)
Google Chrome 29.0.1547.62
Google Chrome 29.0.1547.66
````````Process Check: objlist.exe by Laurent````````
Ad-Aware AAWService.exe is disabled!
Ad-Aware AAWTray.exe is disabled!
Ad-Aware Antivirus AdAwareService.exe
Ad-Aware Antivirus SBAMSvc.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 12% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
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#18
CesarT

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so far the PC seems to be working great.
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#19
blmadara

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Hi CesarT,

Congratulations, your logs appear clean again! Now we have some cleanup to do.

Clean up with OTL

Run OTL.
  • Under the Custom Scans/Fixes box at the bottom, paste in the following:
    :Commands 
    [createrestorepoint]
    [emptytemp] 
    
  • Then click the Run Fix button at the top.
  • Let the program run unhindered, reboot the PC when it is done.
  • Right click on OTL and select Run as administrator, to run it.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the Cleanup button
  • Say Yes to the prompt and then allow the program to reboot your computer.

Note: If any logs/tools remain on your desktop > right click and delete them.

Delete System Restore Points

Follow the instructions here to delete all but the most recent restore point.

Reset Windows Firewall

  • Click on Start(Windows 7 Orb) -> Control Panel -> Windows Firewall
  • Now click on Restore Defaults. If the UAC prompt is displayed click on Yes.
  • Click on Restore Defaults -> Yes.

Defrag Hard Drive

  • Click on Start(Windows 7 Orb).
  • Click on All Programs >> Accessories
  • Right click on Command Prompt and select Run as Administrator.
  • Click on Continue at the UAC prompt.
  • At the Command Prompt C:\Windows\System32> type in the following exactly:
  • CD C:\
  • Then depress the Enter/Return key, then type in the following exactly:
  • Now type in DEFRAG C: -F
  • A Analysis report will be displayed and then Windows will start the Defragmentation run automatically.
  • This may take some time, when completed the Command Prompt C:\ > will appear.

Update Windows

It is important to keep your operating system updated. To enable Automatic Updates so that updates are downloaded and installed automatically, click here.

Update Adobe Reader

It's very important that you keep your computer updated with the latest Adobe updates.
  • Open Adobe Reader.
  • Click Help on the menu at the top.
  • Click Check for Updates.
  • Allow any updates to be downloaded and installed.

Preventative Programs

Anti Spyware

I recommend updating and scanning with MalwareBytes Anti-Malware once a week to rid your system of spyware.

Anti-Virus Software Advice

Your anti-virus software, <Adware Anti-Virus>, isn't one of the better free anti-virus programs available. I recommend that you uninstall it and install one of the 2 programs listed below.


Temp File Cleaner

Finally, it is a good idea to clear out all your temp files every now and then. This will help keep your computer from slowing down and it can also assist in getting rid of files that may contain malicious code that could re-infect your computer.
  • TFC is a great tool to clean temporary files.

Importance of Regular System Maintenance

I advise you to read both articles listed below. They are loaded with information that will help you keep your computer running well.

Help! My computer is slow!

What to do if your Computer is running slowly

Finally, to learn more about how to protect yourself while on the internet read How did I get infected?

I will keep this thread open for a few days, so if you have any further problems post another reply here.
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#20
CesarT

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Ok thanks, I just completed those steps. Thanks so much for your help. I appreciate it.
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#21
CesarT

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Everything is still running fine. Thanks as well for the recommendations.
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#22
blmadara

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You're welcome!! Glad I could help.
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#23
Dakeyras

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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