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Virus that only affects browsing...Help please. [Closed]


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#16
Essexboy

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I will have to check out the uninstallation, as I can find lots of problems but no sensible answers. Basically the programme is an ad blocker and anonymiser that stops any tracking on the net. It is safe but obviously an embuggerance
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#17
Essexboy

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OK I have been given some information about how to get the system working properly without this. A bit of a sledgehammer to crack a nut but I am reliably informed that it works


First download to the desktop :

Download ComboFix from one of the following locations:
Link 1
Link 2

THEN

Uninstall Privoxy you will lose net access again, now run Combofix

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
  • Accept the disclaimer and allow to update if it asks

    Posted Image

    Posted Image
  • When finished, it shall produce a log for you.
  • Please include the C:\ComboFix.txt in your next reply.

Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.


Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
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#18
luigy39

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Sorry for the delay, I was out of town.

These are the results from Combo fix, there was a problem though, I forgot to uninstall privoxy before I run it. The results below are of a second run after I did get rid of privoxy. please, let me know what to do next in case the results are not good.

thank you.

Attached File  Combo-fix.txt   30.15KB   48 downloads

Edited by luigy39, 13 September 2013 - 01:01 PM.

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#19
Essexboy

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That was just to reset all the network connections to default after the removal of Privoxy, I was not expecting to see any malware.

Is the net connecting properly now for all browsers ?

Any other apparent problems ?
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#20
luigy39

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I can't access any browser.

Edited by luigy39, 15 September 2013 - 08:11 AM.

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#21
Essexboy

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OK lets use this tool to reset all proxy settings

Please download MiniToolBox, save it to your desktop and run it.
Posted Image
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
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#22
luigy39

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these are the results:

Attached File  Result.txt   32.11KB   96 downloads
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#23
Essexboy

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The internet is working as google responded to a ping. What error does the browser give when you try to connect

Could you set open dns up on your router please http://www.opendns.c...ental-controls/ and see if that resolves it
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#24
luigy39

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-Unable to connect to proxy server-
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#25
Essexboy

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Re-install Privoxy for now , I will then install it on my VM and see exactly what it does
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#26
Essexboy

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I am having to rebuild my VM as I broke it.. So Whilst I am doing that lets try something left field

Download and install advanced uninstaller pro from here http://www.advanceduninstaller.com/
Select General tools
Select Monitored Installations

Select Start monitored installation

From the system tray (bottom right) Right click the icon and select monitor an installation


In the dialogue that opens select Privoxy
An investigation of the system will now happen

The programme will then install and the data will be captured


Once it has finished and Uninstaller pro has confirmed that it is complete save the log
Go to monitored Installations again on the general tab and select uninstall monitored application
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#27
Essexboy

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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