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SQL Server Error Message - Help!


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#1
Django2009

Django2009

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Hi,

My friend has had this error message problem on his PC when it loads up in XP as of today.

It reads:

SQL SERVER could not find the default instance (MSSQLSERVER) - please specify the name of an existing instance on the invocation of sqlservr.exe.
If you believe that your installation is corrupt or has been tampered with, uninstallthen re-run setup to correct his problem.


Is it a genuine proble or maybe a virus of some sort?

How does he fix this?

Thank you.
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#2
SleepyDude

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Hi,

I would say most likely isn't a virus problem, but lets see...

Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:
  • List last 10 Event Viewer log
  • List Installed Programs
Click on Go.

Post the resulting log in your next reply.
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#3
Django2009

Django2009

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Hi,

I would say most likely isn't a virus problem, but lets see...

Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:

  • List last 10 Event Viewer log
  • List Installed Programs
Click on Go.

Post the resulting log in your next reply.



Here are the results of the Minibox tool

MiniToolBox by Farbar Version: 13-07-2013
Ran by 3R (administrator) on 07-09-2013 at 19:01:17
Running from "C:\Documents and Settings\3R\Local Settings\Temporary Internet Files\Content.IE5\PWCQDZGQ"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/06/2013 04:22:48 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application


Details:
The content index metadata cannot be read. (0xc0041801)

Error: (09/06/2013 04:22:48 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
The content index metadata cannot be read. (0xc0041801)

Error: (09/06/2013 04:22:48 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
Element not found. (0x80070490)

Error: (09/06/2013 04:22:45 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
The content index metadata cannot be read. (0xc0041801)

Error: (09/06/2013 04:22:45 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.

Context: Windows Application, SystemIndex Catalog


Details:
0x%08x (0x8004117f - The content index server cannot update or access information because of a database error. Stop and restart the search service. If the problem persists, reset and recrawl the content index. In some cases it may be necessary to delete and recreate the content index. )

Error: (09/06/2013 04:22:45 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot open the Jet property store.


Details:
0x%08x (0x8004117f - The content index server cannot update or access information because of a database error. Stop and restart the search service. If the problem persists, reset and recrawl the content index. In some cases it may be necessary to delete and recreate the content index. )

Error: (08/14/2013 11:25:48 PM) (Source: CltMngSvc) (User: )
Description: CltMngSvcServiceInstall: Fail to Start serviceSearch Protect by Conduit Updater (Error: 1056)

Error: (08/14/2013 11:24:59 PM) (Source: CltMngSvc) (User: )
Description: CltMngSvcServiceInstall: Fail to Start serviceSearch Protect by Conduit Updater (Error: 1056)

Error: (08/10/2013 10:49:21 PM) (Source: Application Error) (User: )
Description: Faulting application acdsee.exe, version 3.1.0.0, faulting module acdsee.exe, version 3.1.0.0, fault address 0x000d0d2a.
Processing media-specific event for [acdsee.exe!ws!]

Error: (07/13/2013 03:15:03 PM) (Source: Application Error) (User: )
Description: Faulting application plugin-container.exe, version 22.0.0.4917, faulting module xul.dll, version 22.0.0.4917, fault address 0x00c64f7f.
Processing media-specific event for [plugin-container.exe!ws!]


System errors:
=============
Error: (09/07/2013 04:53:15 PM) (Source: Service Control Manager) (User: )
Description: The MSSQLSERVER service failed to start due to the following error:
%%2

Error: (09/07/2013 04:52:47 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.2 for the Network Card with network address 00112F31FB19 has been
denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Error: (09/07/2013 03:32:42 PM) (Source: Service Control Manager) (User: )
Description: The MSSQLSERVER service failed to start due to the following error:
%%2

Error: (09/07/2013 01:59:59 PM) (Source: Service Control Manager) (User: )
Description: The MSSQLSERVER service terminated unexpectedly. It has done this 1 time(s).

Error: (09/07/2013 01:59:59 PM) (Source: Service Control Manager) (User: )
Description: The MSSQLSERVER service hung on starting.

Error: (09/07/2013 01:56:55 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.2 for the Network Card with network address 00112F31FB19 has been
denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Error: (09/06/2013 10:32:26 PM) (Source: 0) (User: )
Description: \Device\CdRom0

Error: (09/06/2013 10:32:18 PM) (Source: 0) (User: )
Description: \Device\CdRom0

Error: (09/06/2013 10:31:39 PM) (Source: 0) (User: )
Description: \Device\CdRom0

Error: (09/06/2013 10:31:29 PM) (Source: 0) (User: )
Description: \Device\CdRom0


Microsoft Office Sessions:
=========================
Error: (09/06/2013 04:22:48 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application


Details:
The content index metadata cannot be read. (0xc0041801)

Error: (09/06/2013 04:22:48 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
The content index metadata cannot be read. (0xc0041801)

Error: (09/06/2013 04:22:48 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
Element not found. (0x80070490)
Search.TripoliIndexer

Error: (09/06/2013 04:22:45 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
The content index metadata cannot be read. (0xc0041801)
Search.JetPropStore

Error: (09/06/2013 04:22:45 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
0x%08x (0x8004117f - The content index server cannot update or access information because of a database error. Stop and restart the search service. If the problem persists, reset and recrawl the content index. In some cases it may be necessary to delete and recreate the content index. )

Error: (09/06/2013 04:22:45 PM) (Source: Windows Search Service)(User: )
Description:
Details:
0x%08x (0x8004117f - The content index server cannot update or access information because of a database error. Stop and restart the search service. If the problem persists, reset and recrawl the content index. In some cases it may be necessary to delete and recreate the content index. )

Error: (08/14/2013 11:25:48 PM) (Source: CltMngSvc)(User: )
Description: CltMngSvcServiceInstall: Fail to Start serviceSearch Protect by Conduit Updater (Error: 1056)

Error: (08/14/2013 11:24:59 PM) (Source: CltMngSvc)(User: )
Description: CltMngSvcServiceInstall: Fail to Start serviceSearch Protect by Conduit Updater (Error: 1056)

Error: (08/10/2013 10:49:21 PM) (Source: Application Error)(User: )
Description: acdsee.exe3.1.0.0acdsee.exe3.1.0.0000d0d2a

Error: (07/13/2013 03:15:03 PM) (Source: Application Error)(User: )
Description: plugin-container.exe22.0.0.4917xul.dll22.0.0.491700c64f7f


=========================== Installed Programs ============================

AC3Filter (remove only)
Adobe AIR (Version: 3.8.0.1280)
Adobe Flash Player 11 ActiveX (Version: 11.8.800.94)
Adobe Flash Player 11 Plugin (Version: 11.8.800.94)
Adobe Reader X (10.1.7) (Version: 10.1.7)
Adobe Shockwave Player 12.0 (Version: 12.0.3.133)
Advanced SystemCare 6 (Version: 6.4)
Apple Application Support (Version: 2.3)
Apple Software Update (Version: 2.1.3.127)
ATI - Software Uninstall Utility (Version: 6.14.10.1014)
ATI Catalyst Control Center (Version: 1.2.2314.20337)
ATI Display Driver (Version: 8.252-060503a-038185C-ATI)
avast! Free Antivirus (Version: 8.0.1489.0)
Combined Community Codec Pack 2011-11-11 (Version: 2011.11.11.0)
Critical Update for Windows Media Player 11 (KB959772)
Data Lifeguard Diagnostic for Windows (Version: 1.13)
DivX Plus DirectShow Filters
DomaIQ
EasyCleaner (Version: 2.0.5.338)
Facebook Plug-In
Free M4a to MP3 Converter 7.2
Google Chrome (Version: 29.0.1547.66)
Google Toolbar for Firefox (Version: 7.1.20110316)
Google Toolbar for Internet Explorer (Version: 7.5.4413.1752)
Google Update Helper (Version: 1.3.21.153)
ImgBurn (Version: 2.5.7.0)
IncrediMail (Version: 6.1.4.4668)
IncrediMail 2.0 (Version: 6.1.4.4668)
Intel® Network Connections 16.3.48.0 (Version: 16.3.48.0)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
JavaFX 2.1.0 (Version: 2.1.0)
Junk Mail filter update (Version: 14.0.8117.416)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Messenger Plus! Live (Version: 4.70 (build 334))
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30320)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft IntelliPoint 6.1 (Version: 6.10.156.0)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft National Language Support Downlevel APIs
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft WinUsb 1.0
Mozilla Firefox 23.0.1 (x86 en-US) (Version: 23.0.1)
Mozilla Maintenance Service (Version: 23.0.1)
MSN
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Noiseware Community Edition (Version: 2.0.3.1)
PC Connectivity Solution (Version: 8.15.0.0)
PhotoMail Maker (Version: 6.0.0.1007)
QuickTime (Version: 7.73.80.64)
RealDownloader (Version: 1.3.2)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer (Version: 16.0.2)
RealUpgrade 1.1 (Version: 1.1.0)
Roxio Media Manager (Version: 9.4.062)
Samsung Kies (Version: 2.5.1.12123_2)
SAMSUNG USB Driver for Mobile Phones (Version: 1.5.23.0)
SamsungConnectivityCableDriver (Version: 6.83.6.2.1)
Segoe UI (Version: 14.0.4327.805)
Serif PhotoPlus 7.0
Smart Defrag 2 (Version: 2.8)
Spelling Dictionaries Support For Adobe Reader 8 (Version: 8.0.0)
SpywareBlaster 4.6 (Version: 4.6.0)
SUPERAntiSpyware (Version: 5.0.1148)
swMSM (Version: 12.0.0.1)
Unity Web Player (Version: )
Update for Microsoft .NET Framework 3.5 SP1 (KB2836940) (Version: 1)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft Windows (KB971513)
Update for Windows Internet Explorer 8 (KB2447568) (Version: 1)
Update for Windows Internet Explorer 8 (KB2598845) (Version: 1)
Update for Windows Internet Explorer 8 (KB2632503) (Version: 1)
Update for Windows Internet Explorer 8 (KB972636) (Version: 1)
Update for Windows Internet Explorer 8 (KB973874) (Version: 1)
Update for Windows Internet Explorer 8 (KB975364) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows Internet Explorer 8 (KB976749) (Version: 1)
Update for Windows Internet Explorer 8 (KB978506) (Version: 1)
Update for Windows Internet Explorer 8 (KB980182) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2492386) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB2808679) (Version: 1)
Update for Windows XP (KB2863058) (Version: 1)
Update for Windows XP (KB942763) (Version: 1)
Update for Windows XP (KB943729)
Update for Windows XP (KB951072-v2) (Version: 2)
Update for Windows XP (KB951618-v2) (Version: 2)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB955839) (Version: 1)
Update for Windows XP (KB961503) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
VC 9.0 Runtime (Version: 1.0.0)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
VLC media player 2.0.7 (Version: 2.0.7)
WebFldrs XP (Version: 9.50.7523)
WebReg (Version: 70.0.170.000)
Windows Driver Package - Nokia pccsmcfd (10/12/2007 6.85.4.0) (Version: 10/12/2007 6.85.4.0)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Family Safety (Version: 14.0.8118.427)
Windows Live Mail (Version: 14.0.8117.0416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Photo Gallery (Version: 14.0.8117.416)
Windows Live Sign-in Assistant (Version: 5.000.818.6)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8117.0416)
Windows Management Framework Core
Windows Media Format 11 runtime
Windows PowerShell™ 1.0 MUI pack (Version: 2)
Windows Search 4.0 (Version: 04.00.6001.503)
Windows XP Service Pack 3 (Version: 20080414.031525)
WinPcap 4.1.2 (Version: 4.1.0.2001)
WinRAR archiver
WinZip (Version: 10.0 (6698))
WM Capture
Yahoo! Extras
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Software Update
Yahoo! Toolbar

**** End of log ****
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#4
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts
Hi,

On the list of installed programs I don't see Microsoft SQL Server 2xxx or Microsoft SQL Server 2xxx Express Edition probably installed at some point an then removed leaving the service behind...

You can simply disable the service click Start > Run on the Run window type: services.msc
on the list of services locate MSSQLSERVER double click to access the Properties and change the Startup type to Disabled
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#5
Django2009

Django2009

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Oh, sorry i uninstalled both of those programs you mention but didnt stop the message poppin up.

I will do the Serives.msc and i let you know if this stops it.

FIXED :thumbsup:

Thx

Edited by Django2009, 08 September 2013 - 07:51 AM.

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