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PC keeps cutting out and rebooting randomly


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#46
lowra muser

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Okay. Thank you Phillpower2 Posted Image
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#47
phillpower2

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:thumbsup:
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#48
admin

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Uploading should be fixed.
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#49
lowra muser

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Thank you Admin.



Okay, Phillpower2... Uploading the screenshots and files...

Thanks Posted Image

edit: Have included my prev msg from post #42

Have managed to get Autofixit to repair Windows Update!!! Yeeeeeeeeeeeeeeeeeeeeeeehhaaaaaah!!!!!! Woo Hoo!!!! Posted Image Finally!! Okay...

  • So I have attached reports/screenshots for the initial Windows Update Report.
  • Then 2 screenshots for 2 failed 'Custom' updates
  • Then a screenshot from Autofixit re: fixing IE from crashing via video playback - it would not do auto repair and thus the custom asks, as you know, to choose files for deletion - Not sure whether we need to touch this?
Cheers for now!

Attached Thumbnails

  • WU - Initial Report.jpg
  • Failed custom updates (1).JPG
  • Failed custom updates (2).JPG
  • Codec Report.jpg
  • Codec advice.JPG
  • Codec for deletion from MS IE Autofixit (no auto install and repair available).JPG

Edited by lowra muser, 30 September 2013 - 07:14 AM.

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#50
phillpower2

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Thanks admin :thumbsup:

Hello lowra muser

Try downloading and installing KB2836941 and KB931125 manually.
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#51
lowra muser

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Hi Phillpower2,

Quick update... Have installed the first update, and trying second... But the DL asks for windows verification... I have verified my windows, but it doesn't give me the code required to continue. Grrr.

Will be back once sorted problem.

Cheers
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#52
lowra muser

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Hiya...

The PC is not stable enough (at least today) to DL the 1125 update, as it is shutting down pretty much as soon as it boots up at the moment.

Have changed PSU also, to see if made a difference. And has now blue screened (though it did transplant okay for a short while - the PC still shut down randomly as with my PSU). Will change back to my PSU, unless you advise otherwise...

Any ideas where we could go from here?


Many Thanks, Lowra muser
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#53
iammykyl

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Gday.
Are you still using the add on GPU? or are you using the on-board graphics.
Is the test PSU a 250 watts? if so, what brand/mode?

Edit.
Apologies lowra muser, Realized you do not have a discrete GPU, was thinking that it would cause BSOD with a weaker PSU.
So I have reviewed the topic.
Post 36, "There are instructions online to get chkdsk results from event viewer, " Don't think this has been done.
Post 38, "Randomly tried the HDD again yesterday - didn't work.." Can't see that the Maxtor HDD diagnostic has been done.







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#54
lowra muser

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Hi iammykyl,

The 250W PSU is FSP Group. The HDD check will not run - it comes up on screen when booted from CD but does nothing. And, no the chckdsk results were not extracted...

Thanks for continued support guys...
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#55
lowra muser

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Hiya Chaps...

Still not managed to DL the second update yet... that is proving problematic... as can not get verification on code from the program microsoft suggest you use on the updates page... it is defunct and the later version of the windows verification tool does not provide a compatible verification code... My Win Xp is genuine... so will keep trying...

PC is unstable still... but sticking with it!

Can not seem to find chkdsk results... they seem to have been deleted, maybe as i use CCleaner to keep functional ... I don't know. Will run chkdsk again and then post results ASAP... unless I hear diff of you guys...

Cheers

edited paragraph re: ccleaner

Edited by lowra muser, 06 October 2013 - 11:57 AM.

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#56
iammykyl

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Gday.
lets see if we can clear one issue up, go to the link and attempt to run the Validation process again, > http://www.microsoft...validation.aspx

EDIT.
You must use Internet Explorer, you may see a yellow Security bar asking to permit the download, click yes.
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#57
lowra muser

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HIya iammykyl...

My PC is shutting down when you try to run IE or Chrome... Obviously trying to run IE to DL update but mentioned chrome to illustrate across the board problem...

Ah... okay... just managed to get page to load...

This message comes up: The version of the Windows Genuine Advantage validation tool is no longer supported. Please download the newest version and ensure that your system clock is accurate.

Jfyi it has taken about 7/8 boot-ups to get the page to actually load


Cheers
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#58
iammykyl

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Gday.
Please post a link for the new Validation tool download.

When your computer crashes now, What exactly happens
Shut-down and restart to loading windows.
Shut-down with blue or black screen.
Shut-down, then nothing.

Have you Data on the computer you need to save?
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#59
lowra muser

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Hi iammykyl,

I have been trying to get on here to post info... But...

1. The PC has never shut down and done nothing, it either (i) Shuts down on own and restarts or (ii) Bluescreens
2. I have nothing to back-up... has already been done Posted Image
3. Will add the link for new validation tool (though one is NOT suggested by microsoft, I get the link by Googling it) ASAP by edit.


Jfyi: Small explanation - PC is that unstable I have stayed away as my other commitments make it too time consuming to engage with! - I know you guys say not to apologise, but trust me, the [bleep] thing has been sending me insane! And thus I'm sure I've been moaning! Maybe you guys know all to well of these problems Posted Image...






So, okay... The last blue screen (first since adding 250W PSU) was as such:


The problem seems to be caused by the following file: CLASSPNP.SYS
***STOP: 0x000000BE (0x680DC364, 0xCF10E121, 0xB84C7E5C, 0x0000000A)
***B80E83D1 base at B80E8000 datestamp 48025C05)


Not sure if that helps, but added anyway




Will add validation tool link asap
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#60
iammykyl

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Gday.
Thanks for the update.
With the PC being so unstable, we must make sure that the original PSU is working properly. find a local computer repair shop that willl test the PSU (under full load) for you, many will do it for free, phone them first, let us know the outcome.


Have you got the XP product Key?
Have you got the MB driver/utilities installation CD?
Does your optical drive play CDs?
Them we should look at reinstall or repair of the OS.
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