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Arestocrat Like Malware [Solved]


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#16
SleepyDude

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Yup, the same result happens with each option.


Ok, one last try using Rufus...

set all the options like before, then:
  • click Format Options, the Advanced Options group will be presented
  • check the box for Add fixes for old BIOSes (extra partition, align, etc.)
  • make sure you have select the OTLPE_New_Std.iso and click Start

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#17
FL_Issac

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Just did that and the same result. Selecting USB HDD and USB FDD both didn't work, it went to Windows.
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#18
FL_Issac

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....Ok this didn't work last time but I'll take it!

When it started going to Windows, it gave me the boot option of: Windows didn't shut down properly... what do you want to do. I clicked, load last configuration that worked and it's on the Windows Desktop right now with no virus...

I tried this once before and it didn't work, but hey I'll take a stroke of luck!

Would you like me to stay in windows and run some scan program or shut down to try loading via the USB stick with a different image?
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#19
SleepyDude

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Just did that and the same result. Selecting USB HDD and USB FDD both didn't work, it went to Windows.


Ok, I'm discussing this problem with my Teacher let's see if we have other alternatives.

Can you post the brand and model of the infected machine.

It would be interesting to confirm if your working machine can boot from the flash drive...
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#20
FL_Issac

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Hi Sleepydude

The netbook is a Gateway and I believe the model is LT2000... but there aren't any identifying labels on the netbook for the model.

This model can boot from a flash drive, I've used a USB Flash Drive with Xpud and Ubuntu Linux before and it booted from them just fine in the past.

Also please see my above post, I'm on the desktop on the netbook now. For some reason loading with previous good configuration worked... didn't before but lucky breaks! Now that I'm on the desktop should I run OTL or some other scanning program or log off and use the USB stick with a different image?

Thanks in advance,
Issac
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#21
SleepyDude

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Hi,

Great. Keep it running inside Windows and let's take a look in to the system...

Step 1 - Custom OTL Scan

Download OTL to your Desktop
  • Execute OTL right click on the icon Posted Image and choose Run as Administrator. Make sure all other windows are closed.
    Posted Image
  • Do not change any other settings and tick only the following check box's:
    • Scan All Users
    • LOP Check
    • Purity Check
  • on the Posted Image box paste this:
    netsvcs
    BASESERVICES
    %SYSTEMDRIVE%\*.exe
    /md5start
    services.*
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    /md5stop
    dir "%systemdrive%\*" /S /A:L /C
    CREATERESTOREPOINT
    
  • Click the Run Scan button. Let the program run uninterrupted, the scan won't take long.
    • When the scan completes, it will open notepad with OTL.Txt and another with Extras.txt. The files are saved on the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the full contents of both files and post in your topic.


Step 2 - RogueKiller Scan

  • Visit the RogueKiller download page by clicking here.
    (If you are using Internet Explorer 8 or better the Smartscreen Filter will need to be disabled. To learn how to do this in IE 8, 9 and 10 check this link)
  • Click the download button next to Build 32 bits (x86) and save the RogueKiller.exe file to the Desktop.
  • Close all the running programs, specially the Web browser.
  • Double click the RogueKiller icon to run the program.
    (On Windows Vista or higher right click the file and select Run as Administrator)
    Note: If this is the first time you have used the program you will need to accept the User Agreement.
  • Wait until Prescan has finished...This may take a few minutes, especially if it is the first time you have used the program.
    Posted Image
  • Click on Scan
  • Wait for the end of the scan. Do not delete anything at this time.
  • Click the Report button. Notepad will open with the log please Copy & Paste all the contents into your next reply.
    Note: The report has been created on the Desktop in a file named RKreport[x]_S_... .txt.


Things I would like to see in your next reply:
  • The OTL.txt and Extras.txt log's
  • The RogueKiller report

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#22
FL_Issac

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Hi Sleepydude,

I ran OTL and RogueKiller. It only gave me two logs, the OTL log but not the Extras log, and the log from RogueKiller.

Howcome OTL didn't provide two logs?

Here are the first two, if you can tell me how to generate the Extras.txt file I will link it as well.


---------------------------
OTL.txt
---------------------------

OTL logfile created on: 9/8/2013 7:08:26 PM - Run 4
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Gateway\Desktop\OTL
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1013.99 Mb Total Physical Memory | 470.75 Mb Available Physical Memory | 46.43% Memory free
2.38 Gb Paging File | 1.99 Gb Available in Paging File | 83.54% Paging File free
Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 139.05 Gb Total Space | 113.28 Gb Free Space | 81.47% Space Free | Partition Type: NTFS
Drive D: | 7.45 Gb Total Space | 7.11 Gb Free Space | 95.34% Space Free | Partition Type: NTFS

Computer Name: GATEWAY-PC | User Name: Gateway | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/09/08 19:06:19 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Gateway\Desktop\OTL\OTL.exe
PRC - [2013/02/01 23:55:48 | 001,155,912 | ---- | M] (Intuit Inc.) -- C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
PRC - [2013/02/01 22:27:40 | 000,045,056 | ---- | M] (Intuit) -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
PRC - [2009/03/16 16:46:56 | 000,036,864 | ---- | M] () -- C:\WINDOWS\WebCam\M3000\M3000Mnt.exe
PRC - [2009/01/17 03:50:56 | 000,862,728 | ---- | M] (Dritek System Inc.) -- C:\Program Files\Launch Manager\LManager.exe
PRC - [2008/11/10 03:43:44 | 000,345,336 | ---- | M] (QUALCOMM, Inc.) -- C:\QUALCOMM\QDLService\QDLService.exe
PRC - [2008/04/15 21:54:42 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
PRC - [2008/04/15 21:54:40 | 000,178,712 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
PRC - [2008/04/14 08:00:00 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe


========== Modules (No Company Name) ==========

MOD - [2013/08/14 11:26:10 | 003,194,880 | ---- | M] () -- C:\WINDOWS\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll
MOD - [2013/08/14 11:26:07 | 004,550,656 | ---- | M] () -- C:\WINDOWS\assembly\GAC_32\mscorlib\2.0.0.0__b77a5c561934e089\mscorlib.dll
MOD - [2013/08/14 11:26:01 | 000,114,688 | ---- | M] () -- C:\WINDOWS\assembly\GAC_MSIL\System.ServiceProcess\2.0.0.0__b03f5f7f11d50a3a\System.ServiceProcess.dll
MOD - [2011/09/27 08:23:00 | 000,087,912 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2011/09/27 08:22:40 | 001,242,472 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2009/03/16 16:46:56 | 000,036,864 | ---- | M] () -- C:\WINDOWS\WebCam\M3000\M3000Mnt.exe
MOD - [2003/06/07 01:30:08 | 000,057,344 | ---- | M] () -- C:\Program Files\Launch Manager\PowerUtl.dll


========== Services (SafeList) ==========

SRV - File not found [Auto | Stopped] -- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Ms_Cleaner.exe -- (winmgmt)
SRV - File not found [Disabled | Stopped] -- %SystemRoot%\System32\hidserv.dll -- (HidServ)
SRV - File not found [On_Demand | Stopped] -- C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe -- (AVG Security Toolbar Service)
SRV - File not found [On_Demand | Stopped] -- %SystemRoot%\System32\appmgmts.dll -- (AppMgmt)
SRV - [2013/02/01 22:27:40 | 000,045,056 | ---- | M] (Intuit) [Auto | Running] -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe -- (QBCFMonitorService)
SRV - [2009/07/23 23:10:38 | 000,061,440 | ---- | M] (Intuit Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe -- (QBFCService)
SRV - [2008/11/10 03:43:44 | 000,345,336 | ---- | M] (QUALCOMM, Inc.) [Auto | Running] -- C:\QUALCOMM\QDLService\QDLService.exe -- (QDLService)
SRV - [2008/04/15 21:54:42 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- -- (WDICA)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\Rts5161ccid.sys -- (USBCCID)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\PROGRA~1\VERIZO~1\VZACCE~1\SMSIVZAM5.SYS -- (SMSIVZAM5)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\Rts516xIR.sys -- (Rts516xIR)
DRV - File not found [Kernel | On_Demand | Stopped] -- System32\Drivers\RTS5121.sys -- (RSUSBSTOR)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRELI)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDCOMP)
DRV - File not found [Kernel | System | Stopped] -- -- (PCIDump)
DRV - File not found [Kernel | System | Stopped] -- -- (lbrtfdc)
DRV - File not found [Kernel | System | Stopped] -- -- (Changer)
DRV - [2009/06/22 00:59:26 | 001,574,112 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\athw.sys -- (AR5416)
DRV - [2009/03/24 04:15:14 | 000,145,152 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\M3000KNT.sys -- (M3000Srv)
DRV - [2009/03/02 01:03:48 | 000,038,912 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\l1c51x86.sys -- (L1c)
DRV - [2009/02/24 04:49:44 | 005,032,448 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\RtkHDAud.sys -- (IntcAzAudAddService)
DRV - [2008/11/10 03:37:34 | 000,115,200 | ---- | M] (QUALCOMM Incorporated) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\qcusbnetGAD.sys -- (qcusbnetGAD)
DRV - [2008/11/10 03:37:34 | 000,103,680 | ---- | M] (QUALCOMM Incorporated) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\qcusbserGAD.sys -- (qcusbserGAD)
DRV - [2008/11/10 03:37:34 | 000,005,248 | ---- | M] (QUALCOMM Incorporated) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\qcfilterGAD.sys -- (QCFilterGAD)
DRV - [2008/08/05 08:10:12 | 001,684,736 | ---- | M] (Creative) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\Ambfilt.sys -- (Ambfilt)
DRV - [2006/11/02 09:27:34 | 000,020,112 | ---- | M] (Dritek System Inc.) [Kernel | System | Running] -- C:\Program Files\Launch Manager\DPortIO.sys -- (DritekPortIO)
DRV - [2006/01/04 03:41:48 | 001,389,056 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\Monfilt.sys -- (Monfilt)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\..\SearchScopes,DefaultScope = {67A2568C-7A0A-4EED-AECC-B5405DE63B64}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...ferrer:source?}
IE - HKLM\..\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}: "URL" = http://www.google.co...ng}&rlz=1I7ACGW


IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-4024994690-1904607352-3529363498-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.gate...h&d=0510&m=lt20
IE - HKU\S-1-5-21-4024994690-1904607352-3529363498-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
IE - HKU\S-1-5-21-4024994690-1904607352-3529363498-1006\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\S-1-5-21-4024994690-1904607352-3529363498-1006\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKU\S-1-5-21-4024994690-1904607352-3529363498-1006\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKU\S-1-5-21-4024994690-1904607352-3529363498-1006\..\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}: "URL" = http://www.google.co...1I7ACGW_enUS413
IE - HKU\S-1-5-21-4024994690-1904607352-3529363498-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8051.1204: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)



O1 HOSTS File: ([2013/06/15 17:00:34 | 000,000,098 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O4 - HKLM..\Run: [Alcmtr] C:\WINDOWS\ALCMTR.EXE (Realtek Semiconductor Corp.)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [AzMixerSel] C:\Program Files\Realtek\Audio\Drivers\AzMixerSel.exe (Realtek Semiconductor Corp.)
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
O4 - HKLM..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE (Microsoft Corporation)
O4 - HKLM..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe (Intuit Inc. All rights reserved.)
O4 - HKLM..\Run: [LManager] C:\Program Files\Launch Manager\LManager.exe (Dritek System Inc.)
O4 - HKLM..\Run: [M3000Mnt] Rundll32.exe M3000Rmv.dll ,WinMainRmv /StartStillMnt File not found
O4 - HKLM..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe ()
O4 - HKLM..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE (Microsoft Corporation)
O4 - HKLM..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE (Microsoft Corporation)
O4 - HKLM..\Run: [ROC_roc_dec12] "C:\Program Files\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12 File not found
O4 - HKLM..\Run: [ROC_roc_ssl_v12] "C:\Program Files\AVG Secure Search\ROC_roc_ssl_v12.exe" / /PROMPT /CMPID=roc_ssl_v12 File not found
O4 - HKU\S-1-5-21-4024994690-1904607352-3529363498-1006..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (Safer-Networking Ltd.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe (Intuit Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-4024994690-1904607352-3529363498-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O9 - Extra 'Tools' menuitem : Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset...lineScanner.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{29A79452-C795-4972-8E4F-254A3805C09E}: DhcpNameServer = 192.168.1.1
O18 - Protocol\Handler\intu-help-qb3 {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - C:\Program Files\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll (Intuit, Inc.)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper:
O24 - Desktop BackupWallPaper:
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2009/12/10 19:01:16 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O32 - AutoRun File - [2013/09/08 14:19:45 | 000,000,053 | ---- | M] () - D:\AUTORUN.INF -- [ NTFS ]
O33 - MountPoints2\{7adfd72c-1852-11e0-a616-00a0c6000000}\Shell - "" = AutoRun
O33 - MountPoints2\{7adfd72c-1852-11e0-a616-00a0c6000000}\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\{7adfd72c-1852-11e0-a616-00a0c6000000}\Shell\AutoRun\command - "" = D:\setup.exe
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O35 - HKU\S-1-5-21-4024994690-1904607352-3529363498-1006..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKU\S-1-5-21-4024994690-1904607352-3529363498-1006\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

NetSvcs: 6to4 - File not found
NetSvcs: AppMgmt - %SystemRoot%\System32\appmgmts.dll File not found
NetSvcs: HidServ - %SystemRoot%\System32\hidserv.dll File not found
NetSvcs: Ias - File not found
NetSvcs: Iprip - File not found
NetSvcs: Irmon - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: WmdmPmSp - File not found
NetSvcs: winmgmt - C:\DOCUME~1\ALLUSE~1\APPLIC~1\Ms_Cleaner.exe File not found

CREATERESTOREPOINT
System Restore Service not available.

========== Files/Folders - Created Within 30 Days ==========

[2013/09/08 19:07:52 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Gateway\Desktop\OTL

========== Files - Modified Within 30 Days ==========

[2013/09/08 14:32:02 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2013/09/08 14:31:55 | 1063,317,504 | -HS- | M] () -- C:\hiberfil.sys
[2013/09/07 10:55:51 | 000,001,158 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2013/08/19 11:00:54 | 000,000,664 | ---- | M] () -- C:\WINDOWS\System32\d3d9caps.dat
[2013/08/15 12:39:10 | 000,000,814 | ---- | M] () -- C:\Documents and Settings\Gateway\Start Menu\Programs\Startup\renaelC_sM.lnk
[2013/08/15 08:31:49 | 000,443,482 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2013/08/15 08:31:49 | 000,072,582 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2013/08/14 11:27:23 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK

========== Files Created - No Company Name ==========

[2013/08/15 12:39:10 | 000,000,814 | ---- | C] () -- C:\Documents and Settings\Gateway\Start Menu\Programs\Startup\renaelC_sM.lnk
[2013/07/11 06:59:42 | 000,334,216 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
[2013/06/18 07:49:04 | 000,003,072 | ---- | C] () -- C:\WINDOWS\System32\iacenc.dll
[2012/12/12 15:30:55 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2012/06/03 23:33:48 | 000,005,120 | ---- | C] () -- C:\Documents and Settings\Gateway\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2012/04/25 08:40:31 | 000,001,395 | ---- | C] () -- C:\Documents and Settings\Gateway\Application Data\bibstats
[2011/10/25 16:22:11 | 000,057,604 | -H-- | C] () -- C:\WINDOWS\System32\mlfcache.dat
[2011/01/07 11:32:46 | 000,000,412 | ---- | C] () -- C:\Documents and Settings\Gateway\Application Data\wklnhst.dat

========== ZeroAccess Check ==========

[2009/12/10 19:05:03 | 000,000,227 | RHS- | M] () -- C:\WINDOWS\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shdocvw.dll -- [2008/04/14 08:00:00 | 001,499,136 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = C:\WINDOWS\system32\wbem\fastprox.dll -- [2009/02/09 08:10:48 | 000,473,600 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = C:\WINDOWS\system32\wbem\wbemess.dll -- [2008/04/14 08:00:00 | 000,273,920 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== LOP Check ==========

[2011/07/09 18:13:26 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG Security Toolbar
[2011/07/09 18:06:46 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\COMMON FILES
[2013/01/04 12:35:28 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\MFAData
[2011/01/06 06:43:51 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Nuance
[2010/05/21 18:07:26 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\QUALCOMM
[2011/01/06 07:20:58 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\SQL Anywhere 11
[2011/01/04 17:22:27 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\WEngineLite
[2011/01/14 11:19:44 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\WildTangent
[2011/10/25 15:57:56 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
[2012/10/25 12:06:03 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Default User\Application Data\TuneUp Software
[2011/01/13 19:06:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Gateway\Application Data\ntr
[2012/09/10 13:50:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Gateway\Application Data\Roaming
[2011/01/04 17:17:46 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Gateway\Application Data\Smith Micro
[2011/01/07 11:33:07 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Gateway\Application Data\Template
[2012/10/23 15:18:12 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Gateway\Application Data\TuneUp Software
[2011/01/13 16:47:11 | 000,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Application Data\ntr

========== Purity Check ==========



========== Custom Scans ==========

========== Base Services ==========
SRV - [2008/04/14 08:00:00 | 000,044,544 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\alg.exe -- (ALG)
SRV - [2008/04/14 08:00:00 | 000,006,656 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\wuauserv.dll -- (wuauserv)
SRV - [2008/04/14 08:00:00 | 000,409,088 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\qmgr.dll -- (BITS)
SRV - [2012/07/06 09:58:51 | 000,078,336 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\browser.dll -- (Browser)
SRV - [2008/04/14 08:00:00 | 000,062,464 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\cryptsvc.dll -- (CryptSvc)
SRV - [2008/04/14 08:00:00 | 000,126,976 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\dhcpcsvc.dll -- (Dhcp)
SRV - [2009/04/20 13:17:26 | 000,045,568 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\dnsrslvr.dll -- (Dnscache)
SRV - [2009/02/06 07:11:05 | 000,110,592 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\services.exe -- (Eventlog)
SRV - [2008/04/14 08:00:00 | 000,033,792 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\eapsvc.dll -- (EapHost)
SRV - [2009/07/27 19:17:41 | 000,135,168 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\shsvcs.dll -- (FastUserSwitchingCompatibility)
SRV - [2008/04/14 08:00:00 | 000,015,872 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\w3ssl.dll -- (HTTPFilter)
SRV - File not found [Disabled | Stopped] -- %SystemRoot%\System32\hidserv.dll -- (HidServ)
SRV - [2008/04/14 08:00:00 | 000,150,528 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\imapi.exe -- (ImapiService)
SRV - [2008/04/14 08:00:00 | 000,013,312 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\lsass.exe -- (PolicyAgent)
SRV - [2008/04/14 08:00:00 | 000,023,552 | ---- | M] (Microsoft Corp.) [On_Demand | Stopped] -- C:\WINDOWS\system32\dmserver.dll -- (dmserver)
SRV - [2008/04/14 08:00:00 | 000,224,768 | ---- | M] (Microsoft Corp., Veritas Software) [On_Demand | Stopped] -- C:\WINDOWS\System32\dmadmin.exe -- (dmadmin)
SRV - [2008/04/14 08:00:00 | 000,005,120 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\System32\dllhost.exe -- (SwPrv)
SRV - [2008/04/14 08:00:00 | 000,013,312 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\lsass.exe -- (Netlogon)
SRV - [2008/04/14 08:00:00 | 000,198,144 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\netman.dll -- (Netman)
SRV - [2008/06/20 12:02:47 | 000,245,248 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\mswsock.dll -- (Nla)
SRV - [2009/02/06 07:11:05 | 000,110,592 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\services.exe -- (PlugPlay)
SRV - [2010/08/17 09:17:06 | 000,058,880 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\spoolsv.exe -- (Spooler)
SRV - [2008/04/14 08:00:00 | 000,013,312 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\lsass.exe -- (ProtectedStorage)
SRV - [2008/04/14 08:00:00 | 000,088,576 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\rasauto.dll -- (RasAuto)
SRV - [2008/04/14 08:00:00 | 000,186,368 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\rasmans.dll -- (RasMan)
SRV - [2009/02/09 08:10:48 | 000,401,408 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\rpcss.dll -- (RpcSs)
SRV - [2008/04/14 08:00:00 | 000,435,200 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\ntmssvc.dll -- (NtmsSvc)
SRV - [2008/04/14 08:00:00 | 000,018,944 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\seclogon.dll -- (seclogon)
SRV - [2008/04/14 08:00:00 | 000,013,312 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\lsass.exe -- (SamSs)
SRV - [2008/04/14 08:00:00 | 000,080,896 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\WINDOWS\system32\wscsvc.dll -- (wscsvc)
SRV - [2010/08/27 01:57:43 | 000,099,840 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\srvsvc.dll -- (LanmanServer)
SRV - [2009/07/27 19:17:41 | 000,135,168 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\shsvcs.dll -- (ShellHWDetection)
SRV - [2008/04/14 08:00:00 | 000,171,008 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\srsvc.dll -- (srservice)
SRV - [2008/04/14 08:00:00 | 000,192,512 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\schedsvc.dll -- (Schedule)
SRV - [2008/04/14 08:00:00 | 000,013,824 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\lmhsvc.dll -- (LmHosts)
SRV - [2008/04/14 08:00:00 | 000,249,856 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\tapisrv.dll -- (TapiSrv)
SRV - [2008/04/14 08:00:00 | 000,295,424 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\termsrv.dll -- (TermService)
SRV - [2009/07/27 19:17:41 | 000,135,168 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\shsvcs.dll -- (Themes)
SRV - [2008/04/14 08:00:00 | 000,289,792 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\vssvc.exe -- (VSS)
SRV - [2008/04/14 08:00:00 | 000,042,496 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\audiosrv.dll -- (AudioSrv)
SRV - [2008/04/14 08:00:00 | 000,331,264 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\WINDOWS\system32\ipnathlp.dll -- (SharedAccess)
SRV - [2008/04/14 08:00:00 | 000,333,824 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\wiaservc.dll -- (stisvc)
SRV - [2008/04/14 08:00:00 | 000,078,848 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\System32\msiexec.exe -- (MSIServer)
SRV - File not found [Auto | Stopped] -- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Ms_Cleaner.exe -- (winmgmt)
SRV - [2009/02/09 08:10:48 | 000,617,472 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\advapi32.dll -- (Wmi)
SRV - [2008/04/14 08:00:00 | 000,132,096 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\dot3svc.dll -- (Dot3svc)
SRV - [2008/04/14 08:00:00 | 000,483,840 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\wzcsvc.dll -- (WZCSVC)
SRV - [2009/06/10 02:14:49 | 000,132,096 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\wkssvc.dll -- (lanmanworkstation)

< %SYSTEMDRIVE%\*.exe >

< MD5 for: EXPLORER.EXE >
[2008/04/14 08:00:00 | 001,033,728 | ---- | M] (Microsoft Corporation) MD5=12896823FB95BFB3DC9B46BCAEDC9923 -- C:\WINDOWS\explorer.exe
[2008/04/14 08:00:00 | 001,033,728 | ---- | M] (Microsoft Corporation) MD5=12896823FB95BFB3DC9B46BCAEDC9923 -- C:\WINDOWS\system32\dllcache\explorer.exe

< MD5 for: SERVICES >
[2008/04/14 08:00:00 | 000,007,116 | ---- | M] () MD5=95826940E657FE0567A8EC0F2A6AD11A -- C:\WINDOWS\system32\drivers\etc\services

< MD5 for: SERVICES._ >
[2008/04/14 08:00:00 | 000,001,989 | ---- | M] () MD5=29BB3BBBE3D49156A42BFB3DD000F554 -- C:\i386\SERVICES._

< MD5 for: SERVICES.CSS >
[2005/06/29 16:48:58 | 000,014,339 | ---- | M] () MD5=9D415BDEF74ADF7B0CD791E40A911A38 -- C:\Program Files\Intuit\QuickBooks 2010\Components\Services\services.css

< MD5 for: SERVICES.EX_ >
[2008/04/14 08:00:00 | 000,049,959 | ---- | M] () MD5=EE4885163C0C0729A3C5F1416A6E5F48 -- C:\i386\SERVICES.EX_

< MD5 for: SERVICES.EXE >
[2009/02/06 07:06:24 | 000,110,592 | ---- | M] (Microsoft Corporation) MD5=020CEAAEDC8EB655B6506B8C70D53BB6 -- C:\WINDOWS\$hf_mig$\KB956572\SP3QFE\services.exe
[2008/04/14 08:00:00 | 000,108,544 | ---- | M] (Microsoft Corporation) MD5=0E776ED5F7CC9F94299E70461B7B8185 -- C:\WINDOWS\$NtUninstallKB956572$\services.exe
[2009/02/06 07:11:05 | 000,110,592 | ---- | M] (Microsoft Corporation) MD5=65DF52F5B8B6E9BBD183505225C37315 -- C:\WINDOWS\system32\dllcache\services.exe
[2009/02/06 07:11:05 | 000,110,592 | ---- | M] (Microsoft Corporation) MD5=65DF52F5B8B6E9BBD183505225C37315 -- C:\WINDOWS\system32\services.exe

< MD5 for: SERVICES.LNK >
[2009/12/10 19:01:16 | 000,001,602 | ---- | M] () MD5=4F7A774B75E6FE0C66FAE7BA1B143B9A -- C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools\Services.lnk

< MD5 for: SERVICES.MS_ >
[2008/04/14 08:00:00 | 000,003,649 | ---- | M] () MD5=64E9F61D2ED093C361862DE36433B5E1 -- C:\i386\SERVICES.MS_

< MD5 for: SERVICES.MSC >
[2008/04/14 08:00:00 | 000,033,464 | ---- | M] () MD5=E8089AA2A6F7FEE89B38C1F2D77BA6C6 -- C:\WINDOWS\system32\services.msc

< MD5 for: SERVICES.SBS >
[2011/03/01 09:58:44 | 000,034,818 | ---- | M] () MD5=62AFD4B2025CE6D4706B36F4C4808F9B -- C:\Program Files\Spybot - Search & Destroy\Includes\Services.sbs

< MD5 for: SVCHOST.EXE >
[2008/04/14 08:00:00 | 000,014,336 | ---- | M] (Microsoft Corporation) MD5=27C6D03BCDB8CFEB96B716F3D8BE3E18 -- C:\WINDOWS\system32\dllcache\svchost.exe
[2008/04/14 08:00:00 | 000,014,336 | ---- | M] (Microsoft Corporation) MD5=27C6D03BCDB8CFEB96B716F3D8BE3E18 -- C:\WINDOWS\system32\svchost.exe
[2013/04/04 14:50:32 | 000,218,184 | ---- | M] () MD5=B4C6E3889BB310CA7E974A04EC6E46AC -- C:\Program Files\Malwarebytes' Anti-Malware\Chameleon\svchost.exe

< MD5 for: USERINIT.EXE >
[2008/04/14 08:00:00 | 000,026,112 | ---- | M] (Microsoft Corporation) MD5=A93AEE1928A9D7CE3E16D24EC7380F89 -- C:\WINDOWS\system32\dllcache\userinit.exe
[2008/04/14 08:00:00 | 000,026,112 | ---- | M] (Microsoft Corporation) MD5=A93AEE1928A9D7CE3E16D24EC7380F89 -- C:\WINDOWS\system32\userinit.exe

< MD5 for: WINLOGON.EXE >
[2013/04/04 14:50:32 | 000,218,184 | ---- | M] () MD5=B4C6E3889BB310CA7E974A04EC6E46AC -- C:\Program Files\Malwarebytes' Anti-Malware\Chameleon\winlogon.exe
[2008/04/14 08:00:00 | 000,507,904 | ---- | M] (Microsoft Corporation) MD5=ED0EF0A136DEC83DF69F04118870003E -- C:\WINDOWS\system32\dllcache\winlogon.exe
[2008/04/14 08:00:00 | 000,507,904 | ---- | M] (Microsoft Corporation) MD5=ED0EF0A136DEC83DF69F04118870003E -- C:\WINDOWS\system32\winlogon.exe

< dir "%systemdrive%\*" /S /A:L /C >
Volume in drive C is OS
Volume Serial Number is 5ECC-B779
Directory of C:\WINDOWS\assembly\GAC_32\System.EnterpriseServices
08/14/2013 11:26 AM <JUNCTION> 2.0.0.0__b03f5f7f11d50a3a
0 File(s) 0 bytes
Directory of C:\WINDOWS\assembly\GAC_MSIL\IEExecRemote
08/14/2013 11:26 AM <JUNCTION> 2.0.0.0__b03f5f7f11d50a3a
0 File(s) 0 bytes
Directory of C:\WINDOWS\assembly\GAC_MSIL\Intuit.QuickBooks.FCS
01/06/2011 06:52 AM <JUNCTION> 1.3.0.0__5b3f47ba29970ccb
0 File(s) 0 bytes
Total Files Listed:
0 File(s) 0 bytes
3 Dir(s) 121,635,536,896 bytes free

< >
[2009/12/10 18:39:43 | 000,000,065 | RH-- | C] () -- C:\WINDOWS\Tasks\desktop.ini
[2009/12/10 19:04:02 | 000,000,006 | -H-- | C] () -- C:\WINDOWS\Tasks\SA.DAT
[2011/10/25 15:56:25 | 000,000,284 | ---- | C] () -- C:\WINDOWS\Tasks\AppleSoftwareUpdate.job

< End of report >


---------------------------
RKreport
---------------------------

RogueKiller V8.6.9 [Sep 3 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.co...es/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : Gateway [Admin rights]
Mode : Scan -- Date : 09/08/2013 19:26:42
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 7 ¤¤¤
[HJ SMENU] HKLM\[...]\Advanced : Start_ShowRecentDocs (0) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DLL][SUSP PATH] HKLM\[...]\CCSet\[...]\Parameters : ServiceDll (C:\DOCUME~1\ALLUSE~1\APPLIC~1\Ms_Cleaner.exe [x]) -> FOUND
[HJ DLL][SUSP PATH] HKLM\[...]\CS001\[...]\Parameters : ServiceDll (C:\DOCUME~1\ALLUSE~1\APPLIC~1\Ms_Cleaner.exe [x]) -> FOUND
[HJ DLL][SUSP PATH] HKLM\[...]\CS002\[...]\Parameters : ServiceDll (C:\DOCUME~1\ALLUSE~1\APPLIC~1\Ms_Cleaner.exe [x]) -> FOUND
[HJ DLL][SUSP PATH] HKLM\[...]\CS003\[...]\Parameters : ServiceDll (C:\DOCUME~1\ALLUSE~1\APPLIC~1\Ms_Cleaner.exe [x]) -> FOUND
[BROK VAL] HKCR\[...]\command : () -> MISSING

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 1 ¤¤¤
[Gateway][SUSP PATH] renaelC_sM.lnk : C:\Documents and Settings\Gateway\Start Menu\Programs\Startup\renaelC_sM.lnk @C:\WINDOWS\system32\rundll32.exe C:\DOCUME~1\Gateway\LOCALS~1\Temp\Ms_Cleaner.exe,OKL00 [-][-][-] -> FOUND

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts


˙ž1

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: +++++
--- User ---
[MBR] 7bbd3e9f675dcac4990e4047088b1ebf
[BSP] 9e0747f3cf71da9dccda5a7370165cd7 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] COMPAQ (0x12) [VISIBLE] Offset (sectors): 2048 | Size: 10240 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 20973568 | Size: 142385 Mo
User = LL1 ... OK!
User = LL2 ... OK!

+++++ PhysicalDrive1: +++++
--- User ---
[MBR] 72a8d011acb69b887cfa91fb9f3e2e86
[BSP] 5d2bcbdb021323124df461aff63ed1cc : MBR Code unknown
Partition table:
0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 7633 Mo
1 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 15633324 | Size: 0 Mo
User = LL1 ... OK!
Error reading LL2 MBR!

Finished : << RKreport[0]_S_09082013_192642.txt >>
  • 0

#23
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,401 posts

Hi Sleepydude,

I ran OTL and RogueKiller. It only gave me two logs, the OTL log but not the Extras log, and the log from RogueKiller.

Howcome OTL didn't provide two logs?

Here are the first two, if you can tell me how to generate the Extras.txt file I will link it as well.

Hi,

OTL didn't create the Extras log because according to the OTL.txt log isn't the first time OTL run on the machine, the Extras log it's only created on the first run.

Let's force the creation of a new Extras log...

  • Execute OTL, right click on the icon Posted Image and choose Run as Administrator. Make sure all other windows are closed.
  • Click the Posted Image button.
  • on the Extra Registry group make sure you check the option Use SafeList
  • Then click the Posted Image button at the top. Let the program run uninterrupted, the scan won't take long.
  • When the scan completes, it will open notepad with OTL.Txt and Extras.txt. Both files ared saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of the file Extras.txt and post in your topic.

Things I would like to see in your next reply:
  • Only the Extras.txt

  • 1

#24
FL_Issac

FL_Issac

    Member

  • Topic Starter
  • Member
  • PipPip
  • 35 posts
Done and Done, here is the extras.txt that was generated


-----------------------------------------
Extras.txt
-----------------------------------------

OTL Extras logfile created on: 9/9/2013 8:16:31 PM - Run 6
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Gateway\Desktop\OTL
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1013.99 Mb Total Physical Memory | 622.91 Mb Available Physical Memory | 61.43% Memory free
2.38 Gb Paging File | 2.12 Gb Available in Paging File | 89.10% Paging File free
Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 139.05 Gb Total Space | 113.32 Gb Free Space | 81.49% Space Free | Partition Type: NTFS
Drive D: | 7.45 Gb Total Space | 7.11 Gb Free Space | 95.34% Space Free | Partition Type: NTFS

Computer Name: GATEWAY-PC | User Name: Gateway | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: Off | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*

[HKEY_USERS\S-1-5-21-4024994690-1904607352-3529363498-1006\SOFTWARE\Classes\<extension>]

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0
"DoNotAllowExceptions" = 0
"DisableNotifications" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DoNotAllowExceptions" = 0
"DisableNotifications" = 1

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Intuit\QuickBooks 2010\QBDBMgrN.exe" = C:\Program Files\Intuit\QuickBooks 2010\QBDBMgrN.exe:*:Enabled:QuickBooks 2010 Data Manager -- (Intuit, Inc.)
"C:\Program Files\AVG\AVG2013\avgmfapx.exe" = C:\Program Files\AVG\AVG2013\avgmfapx.exe:*:Enabled:AVG Installer


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00203668-8170-44A0-BE44-B632FA4D780F}" = Adobe AIR
"{020D8396-D6D9-4B53-A9A1-83C47E2E27AA}" = Windows Live Call
"{06A9E630-DBA6-4D92-9DE7-A235AA6496C7}" = QuickBooks
"{0700E22B-A422-40A5-BD20-04BF618CA0F9}" = QuickBooks Pro 2010
"{0AAA9C97-74D4-47CE-B089-0B147EF3553C}" = Windows Live Messenger
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{3108C217-BE83-42E4-AE9E-A56A2A92E549}" = Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver
"{3127F76D-5335-4AC7-BD1E-2F5247A23C24}" = iTunes
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{388E4B09-3E71-4649-8921-F44A3A2954A7}" = Microsoft Visual Studio 2005 Tools for Office Runtime
"{4AB8B41B-3AF1-46BE-99B0-0ACD3B300C0A}" = Junk Mail filter update
"{50120000-1105-0000-0000-0000000FF1CE}" = Microsoft Office 2007 Primary Interop Assemblies
"{505DF7A3-88D5-4DD6-9AD5-C98C2ED0CEC4}" = Windows Live Sign-in Assistant
"{56A648C2-D185-46A9-BBFF-78AE7A503000}" = Webcam
"{5F00DF7E-418B-4CD9-8EC5-781156BCC49E}" = Microsoft Money Shared Libraries
"{63C1109E-D977-49ED-BCE3-D00D0BF187D6}" = Windows Live Mail
"{67E03279-F703-408F-B4BF-46B5FC8D70CD}" = Microsoft Works
"{6A92E5C5-0578-443D-91F3-92ECE5F2CAE2}" = Windows Live Writer
"{716E0306-8318-4364-8B8F-0CC4E9376BAC}" = MSXML 4.0 SP2 Parser and SDK
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{7F811A54-5A09-4579-90E1-C93498E230D9}" = Gateway Recovery Management
"{8153ED9A-C94A-426E-9880-5E6775C08B62}" = Apple Mobile Device Support
"{8FFC5648-FAF8-43A3-BC8F-42BA1E275C4E}" = Choice Guard
"{90120000-0010-0409-0000-0000000FF1CE}" = Microsoft Software Update for Web Folders (English) 12
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{3EC77D26-799B-4CD8-914F-C1565E796173}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{430971B1-C31E-45DA-81E0-72C095BAB72C}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{F7A31780-33C4-4E39-951A-5EC9B91D7BF1}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{FAD8A83E-9BAC-4179-9268-A35948034D85}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{FAD8A83E-9BAC-4179-9268-A35948034D85}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{BEE75E01-DD3F-4D5F-B96C-609E6538D419}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{96AE7E41-E34E-47D0-AC07-1091A8127911}" = USB2.0 Card Reader Software
"{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7}" = Segoe UI
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A83279FD-CA4B-4206-9535-90974DE76654}" = Apple Application Support
"{AC76BA86-7AD7-1033-7B44-A90000000001}" = Adobe Reader 9
"{B38A008F-21AA-4478-AE9C-D53976959F6E}" = Qualcomm Gobi Driver Package
"{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1" = Spybot - Search & Destroy
"{B7B3E9B3-FB14-4927-894B-E9124509AF5A}" = Adobe Flash Player 10 ActiveX
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CDC85536-A0EF-4401-82A6-25D8EFC7EFAC}" = VZAccess Manager
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D9D754A1-EAC5-406C-A28B-C49B1E846711}" = Windows Live Essentials
"{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant
"{ED38B0F6-BE63-4BBB-9A4E-5BB59877F5A0}" = Qualcomm Gobi Images
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F69E83CF-B440-43F8-89E6-6EA80712109B}" = Windows Live Communications Platform
"{F73A5B18-EB75-4B2C-B32D-9457576E2417}" = Windows Live Photo Gallery
"{FDD810CA-D5E3-40E9-AB7B-36440B0D41EF}" = Windows Live Sync
"Adobe AIR" = Adobe AIR
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Gateway Screensaver" = Gateway ScreenSaver
"HDMI" = Intel® Graphics Media Accelerator Driver
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"LManager" = Launch Manager
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft Visual Studio 2005 Tools for Office Runtime" = Microsoft Visual Studio 2005 Tools for Office Runtime
"Money2007b" = Microsoft Money Essentials
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"Wdf01007" = Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
"Windows Media Format Runtime" = Windows Media Format Runtime
"Windows Media Player" = Windows Media Player 10
"WinLiveSuite_Wave3" = Windows Live Essentials

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 8/19/2013 10:58:55 AM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 8/19/2013 10:58:55 AM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 8/19/2013 10:58:55 AM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 8/19/2013 10:59:12 AM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 8/19/2013 10:59:12 AM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 8/19/2013 10:59:12 AM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 8/19/2013 10:59:40 AM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks Pro 2010": DMError Information:-6123Additional
Info:The server we are attempting to attach to can't be fou

Error - 8/19/2013 11:00:51 AM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 8/19/2013 11:00:51 AM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 8/19/2013 11:00:51 AM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

[ Application Events ]
Error - 8/19/2013 10:58:55 AM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 8/19/2013 10:58:55 AM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 8/19/2013 10:58:55 AM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 8/19/2013 10:59:12 AM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 8/19/2013 10:59:12 AM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 8/19/2013 10:59:12 AM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 8/19/2013 10:59:40 AM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks Pro 2010": DMError Information:-6123Additional
Info:The server we are attempting to attach to can't be fou

Error - 8/19/2013 11:00:51 AM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 8/19/2013 11:00:51 AM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 8/19/2013 11:00:51 AM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

[ OSession Events ]
Error - 4/25/2012 8:41:18 AM | Computer Name = GATEWAY-PC | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 0, Application Name: Microsoft Office Word, Application Version:
12.0.6514.5001, Microsoft Office Version: 12.0.6215.1000. This session lasted 67
seconds with 0 seconds of active time. This session ended with a crash.

[ System Events ]
Error - 9/9/2013 7:23:38 PM | Computer Name = GATEWAY-PC | Source = DCOM | ID = 10010
Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register
with DCOM within the required timeout.

Error - 9/9/2013 7:24:08 PM | Computer Name = GATEWAY-PC | Source = DCOM | ID = 10010
Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register
with DCOM within the required timeout.

Error - 9/9/2013 7:24:39 PM | Computer Name = GATEWAY-PC | Source = DCOM | ID = 10010
Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register
with DCOM within the required timeout.

Error - 9/9/2013 7:25:09 PM | Computer Name = GATEWAY-PC | Source = DCOM | ID = 10010
Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register
with DCOM within the required timeout.

Error - 9/9/2013 7:25:39 PM | Computer Name = GATEWAY-PC | Source = DCOM | ID = 10010
Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register
with DCOM within the required timeout.

Error - 9/9/2013 7:26:09 PM | Computer Name = GATEWAY-PC | Source = DCOM | ID = 10010
Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register
with DCOM within the required timeout.

Error - 9/9/2013 7:26:39 PM | Computer Name = GATEWAY-PC | Source = DCOM | ID = 10010
Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register
with DCOM within the required timeout.

Error - 9/9/2013 7:27:09 PM | Computer Name = GATEWAY-PC | Source = DCOM | ID = 10010
Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register
with DCOM within the required timeout.

Error - 9/9/2013 7:27:39 PM | Computer Name = GATEWAY-PC | Source = DCOM | ID = 10010
Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register
with DCOM within the required timeout.

Error - 9/9/2013 7:28:09 PM | Computer Name = GATEWAY-PC | Source = DCOM | ID = 10010
Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register
with DCOM within the required timeout.

[ System Events ]
Error - 9/9/2013 7:23:38 PM | Computer Name = GATEWAY-PC | Source = DCOM | ID = 10010
Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register
with DCOM within the required timeout.

Error - 9/9/2013 7:24:08 PM | Computer Name = GATEWAY-PC | Source = DCOM | ID = 10010
Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register
with DCOM within the required timeout.

Error - 9/9/2013 7:24:39 PM | Computer Name = GATEWAY-PC | Source = DCOM | ID = 10010
Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register
with DCOM within the required timeout.

Error - 9/9/2013 7:25:09 PM | Computer Name = GATEWAY-PC | Source = DCOM | ID = 10010
Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register
with DCOM within the required timeout.

Error - 9/9/2013 7:25:39 PM | Computer Name = GATEWAY-PC | Source = DCOM | ID = 10010
Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register
with DCOM within the required timeout.

Error - 9/9/2013 7:26:09 PM | Computer Name = GATEWAY-PC | Source = DCOM | ID = 10010
Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register
with DCOM within the required timeout.

Error - 9/9/2013 7:26:39 PM | Computer Name = GATEWAY-PC | Source = DCOM | ID = 10010
Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register
with DCOM within the required timeout.

Error - 9/9/2013 7:27:09 PM | Computer Name = GATEWAY-PC | Source = DCOM | ID = 10010
Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register
with DCOM within the required timeout.

Error - 9/9/2013 7:27:39 PM | Computer Name = GATEWAY-PC | Source = DCOM | ID = 10010
Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register
with DCOM within the required timeout.

Error - 9/9/2013 7:28:09 PM | Computer Name = GATEWAY-PC | Source = DCOM | ID = 10010
Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register
with DCOM within the required timeout.


< End of report >
  • 0

#25
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,401 posts
Hi Issac,

Now that I have checked your logs let's clean what is left after the System Restore...


Step 1 - Run OTL Fix

!!! WARNING !!! The following fix is only relevant for this system and no other, running the script on another computer will not work and may cause problems...


ATTENTION: Before running this fix please disable Spybot Search & Destroy the program include some protection modules that prevents many changes to the system and will attempt to undo any fixes we run.
In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable both programs by following the directions on this link.


  • Right click on the icon Posted Image and choose Run as Administrator to execute the tool. Make sure all other windows are closed.
    Do not change any other settings unless otherwise told to do so.
  • Under the Custom Scans/Fixes box at the bottom, paste in the following:
    :Commands
    [CreateRestorePoint]
    
    :OTL
    SRV - File not found [Auto | Stopped] -- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Ms_Cleaner.exe -- (winmgmt)
    NetSvcs: winmgmt - C:\DOCUME~1\ALLUSE~1\APPLIC~1\Ms_Cleaner.exe File not found
    [2013/08/15 12:39:10 | 000,000,814 | ---- | M] () -- C:\Documents and Settings\Gateway\Start Menu\Programs\Startup\renaelC_sM.lnk
    
    :Commands
    [EmptyTemp]
    [Reboot]
    
  • click the Run Fix button at the top. Let the program run uninterrupted.
  • click OK
Notes:
  • When OTL executes the Fix it can shutdown all running processes and you may lose the Desktop and icons, but they will return on reboot
  • OTL may ask to reboot the machine. Please accept right away.
  • The report should appear in Notepad after the reboot. Copy & Paste that report in your next reply and not as attachment.
  • The OTL fix log will be saved in the following location: C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log - where mmddyyy _hhmmss is the date and time when the fix run.

Step 2 - RogueKiller Delete

  • Execute RogueKiller by double clicking the icon Posted Image
    (On Windows Vista or higher right click the file and select Run as Administrator)
  • Wait until Prescan has finished... This may take a few minutes.
  • Click on Scan and wait for the end of the scan (Status: Scan finished).
    Posted Image
  • Press the Delete button and wait for the program to complete the task
  • Click the Report button. Notepad will open with the log please Copy & Paste all the contents into your next reply.
    Note: The report has been created on the Desktop in a file named RKreport[x]_D_... .txt.

Step 3 - Scan with Malwarebytes (MBAM)

  • close all the other running programs, specially the Web browser
  • execute Malwarebytes Posted Image you have installed
    Posted Image
  • let's make sure the program is updated, click on tab Update next click the Check for Updates button
  • return to the Scanner tab and select the option Perform quick scan then click the Scan button
  • when the scan finish and some malware has found click the Show Results button to view the results
  • click the Save Log button, save the log to the Desktop
  • Notepad with open with the log (mbam-log-date (time).txt), please Copy & Paste the contents into your next reply
  • for now click Exit to close the program

Step 4 - Scan with ESET On-line Scanner

Download Eset On-line Scanner, run the tool and follow the prompts to install the program.
Posted Image
  • UNCHECK the box's Remove found threats and Scan Archives.
  • Click on Advanced Settings, an check the options:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Disable your AntiVirus and AntiSpyware applications to speedup the scan
    (If you have difficulty properly disabling your security programs, refer to this link)
  • Click Start and then wait for the scan to finish (it will take some time).
    The virus signature database will begin to download and the Scan will start automatically. Be patient this make take some time depending on the speed of your Internet Connection.
  • Once the scan is completed, close the program
  • Use Notepad to open the log file located at C:\Program Files\ESET\ESET Online Scanner\log.txt
  • Copy and paste the log contents to your reply
  • Enable your AntiVirus and AntiSpyware applications


Things I would like to see in your next reply:
  • The OTL Fix log
  • The RogueKiller report
  • The MBAM log
  • The ESET log

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#26
FL_Issac

FL_Issac

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Hi Sleepydude,

Sorry for this getting delayed. Timezone differences are making it difficult! I'll be executing the fixes you mentioned and posting the logs after getting home from work.

--Issac
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#27
SleepyDude

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Hi Sleepydude,

Sorry for this getting delayed. Timezone differences are making it difficult! I'll be executing the fixes you mentioned and posting the logs after getting home from work.

--Issac


Hi Issac,

No problem, I will check the results tomorrow.
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#28
FL_Issac

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Hi Sleepydude,

Sorry but it will be another day. Work ran super late, just getting settled in home now following dinner and household upkeep now at 1am my time. I don't have the time to run the scans now so I will have to tomorrow after work. Didn't want you to think I had dissapeared!

Thanks,
Issac
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#29
FL_Issac

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Hi again Sleepydude!

All of those scans were completed per your instruction and here are the log results! All showed clear except for the ESET log which showed one infection. Is this simply a quarrentined item from OTL or Roguekiller?


Also the computer senses windows updates >_< I'm clicking restart later and will put it to sleep so it wont update anything till you give the go-ahead


-------------------------------------------------
OTL.txt
-------------------------------------------------

OTL logfile created on: 9/9/2013 8:16:31 PM - Run 6
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Gateway\Desktop\OTL
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1013.99 Mb Total Physical Memory | 622.91 Mb Available Physical Memory | 61.43% Memory free
2.38 Gb Paging File | 2.12 Gb Available in Paging File | 89.10% Paging File free
Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 139.05 Gb Total Space | 113.32 Gb Free Space | 81.49% Space Free | Partition Type: NTFS
Drive D: | 7.45 Gb Total Space | 7.11 Gb Free Space | 95.34% Space Free | Partition Type: NTFS

Computer Name: GATEWAY-PC | User Name: Gateway | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: Off | File Age = 30 Days

========== LOP Check ==========

[2011/07/09 18:13:26 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG Security Toolbar
[2011/07/09 18:06:46 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\COMMON FILES
[2013/01/04 12:35:28 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\MFAData
[2011/01/06 06:43:51 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Nuance
[2010/05/21 18:07:26 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\QUALCOMM
[2011/01/06 07:20:58 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\SQL Anywhere 11
[2011/01/04 17:22:27 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\WEngineLite
[2011/01/14 11:19:44 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\WildTangent
[2011/10/25 15:57:56 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
[2012/10/25 12:06:03 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Default User\Application Data\TuneUp Software
[2011/01/13 19:06:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Gateway\Application Data\ntr
[2012/09/10 13:50:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Gateway\Application Data\Roaming
[2011/01/04 17:17:46 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Gateway\Application Data\Smith Micro
[2011/01/07 11:33:07 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Gateway\Application Data\Template
[2012/10/23 15:18:12 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Gateway\Application Data\TuneUp Software
[2011/01/13 16:47:11 | 000,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Application Data\ntr

========== Purity Check ==========



< End of report >


-------------------------------------------------
RKreport.txt
-------------------------------------------------

RogueKiller V8.6.11 [Sep 11 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.co...es/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : Gateway [Admin rights]
Mode : Remove -- Date : 09/11/2013 21:39:33
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 4 ¤¤¤
[HJ SMENU] HKLM\[...]\Advanced : Start_ShowRecentDocs (0) -> REPLACED (1)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ DLL][SUSP PATH] HKLM\[...]\CS001\[...]\Parameters : ServiceDll (C:\DOCUME~1\ALLUSE~1\APPLIC~1\Ms_Cleaner.exe [x]) -> REPLACED (%SystemRoot%\system32\wbem\WMIsvc.dll)
[BROK VAL] HKCR\[...]\command : () -> CREATED ("%1" %*)

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts


ÿþ1

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: +++++
--- User ---
[MBR] 7bbd3e9f675dcac4990e4047088b1ebf
[BSP] 9e0747f3cf71da9dccda5a7370165cd7 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] COMPAQ (0x12) [VISIBLE] Offset (sectors): 2048 | Size: 10240 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 20973568 | Size: 142385 Mo
User = LL1 ... OK!
User = LL2 ... OK!

+++++ PhysicalDrive1: +++++
--- User ---
[MBR] 72a8d011acb69b887cfa91fb9f3e2e86
[BSP] 5d2bcbdb021323124df461aff63ed1cc : MBR Code unknown
Partition table:
0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 7633 Mo
1 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 15633324 | Size: 0 Mo
User = LL1 ... OK!
Error reading LL2 MBR!

Finished : << RKreport[0]_D_09112013_213933.txt >>
RKreport[0]_S_09082013_192642.txt;RKreport[0]_S_09112013_212836.txt


-------------------------------------------------
mbm-log.txt
-------------------------------------------------

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.09.11.08

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Gateway :: GATEWAY-PC [administrator]

9/11/2013 9:42:03 PM
mbam-log-2013-09-11 (21-42-03).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 236596
Time elapsed: 6 minute(s), 40 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


-------------------------------------------------
ESET LOG
-------------------------------------------------

[email protected] as downloader log:
all ok
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6920
# api_version=3.0.2
# EOSSerial=02a81f6b788cd64d98a8f50626265d85
# engine=15094
# end=finished
# remove_checked=false
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2013-09-12 02:43:36
# local_time=2013-09-11 10:43:36 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=1279 16777215 0 0 0 0 0 0
# scanned=46956
# found=1
# cleaned=0
# scan_time=1736
sh=8C8EB81FDAB0C1EF98E5AFFF09A95C4CDABD1586 ft=1 fh=8c15823de8b8c232 vn="a variant of Win32/Kryptik.BDAL trojan" ac=I fn="C:\_OTL\MovedFiles\06152013_170031\C_Documents and Settings\All Users\Application Data\DisplaySwitch.exe"

Edited by FL_Issac, 11 September 2013 - 10:03 PM.

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#30
SleepyDude

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Hello Issac,

I need to see the OTL fix log the one you posted is part of an incomplete OTL.txt log!

Please check the following location: C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log - where mmddyyy _hhmmss is the date and time when the fix run and post the most recent log.

Yes ESET found an infected file on the OTL quarantine and it's old from Jun!

I have another scan for you...

Security Check

Download Security Check by screen317 from here or here.
  • Save it to the Desktop.
  • Double click the icon Posted Image to execute the program
    Posted Image
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the full contents of that document.


Things I would like to see in your next reply:
  • The OTL fix log mmddyyyy_hhmmss.log
  • The checkup.txt log

  • 0






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