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New Dual Band Adapter Can't Connect to 5GHz Band


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#1
WhydoIask?

WhydoIask?

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Hi! I just bought a Linsys dual band USB wireless adapter for my desktop PC (Windows 7.) My wireless network at home is set up through a Belkin N600 dual band router, and my laptop can connect to both bands effortlessly, however, my new adapter can't. Both signals are of equal strength according to the adapter (about -67dBm, which is good,) but if I try to connect to the 5GHz band, Windows immediately stops and tells me that it can't connect. When I run the troubleshooter, it tells me to "check if I'm in range of the network, and check that the connection settings match that of the router."

I double-checked the settings, and they are correct. I've tried uninstalling and reinstalling the driver, updating the router, and changing USB ports, but none of it worked.

What else can I try?

Edited by WhydoIask?, 08 September 2013 - 12:20 PM.

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#2
Lawani Samuel Sunday

Lawani Samuel Sunday

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Thanks. and here is you requested information

Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
ACService.exe 1,152 K 288 K 1700 ArcSoft Connect Service ArcSoft Inc. (Verified) ArcSoft
audiodg.exe 15,676 K 15,432 K 5936 Windows Audio Device Graph Isolation Microsoft Corporation (Verified) Microsoft Windows
Avira.SystemSpeedup.UI.Systray.exe 58,472 K 8,580 K 2348 Systray Avira Operations GmbH & Co. KG (Verified) Avira Operations GmbH & Co. KG
avshadow.exe 1,420 K 636 K 2500 AntiVir shadow copy service Avira Operations GmbH & Co. KG (Verified) Avira Operations GmbH & Co. KG
chrome.exe 1,400 K 4,172 K 4344 Google Chrome Google Inc. (Verified) Google Inc
GoogleCrashHandler.exe 1,540 K 528 K 2412 Google Crash Handler Google Inc. (Verified) Google Inc
GoogleCrashHandler64.exe 1,564 K 368 K 2436 Google Crash Handler Google Inc. (Verified) Google Inc
lsass.exe 5,032 K 5,488 K 568 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows
lsm.exe 2,636 K 1,948 K 584 Local Session Manager Service Microsoft Corporation (Verified) Microsoft Windows
opera.exe 41,816 K 67,992 K 4928 Opera Internet Browser Opera Software (Verified) Opera Software ASA
opera.exe 23,380 K 36,040 K 4112 Opera Internet Browser Opera Software (Verified) Opera Software ASA
opera.exe 23,900 K 43,000 K 5456 Opera Internet Browser Opera Software (Verified) Opera Software ASA
opera_crashreporter.exe 1,692 K 5,076 K 6120 Opera crash-reporter Opera Software (Verified) Opera Software ASA
procexp.exe 2,536 K 6,736 K 4108 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
services.exe 5,924 K 5,064 K 544 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows
setup_wm.exe 2,992 K 2,428 K 3708 Microsoft Windows Media Configuration Utility Microsoft Corporation (Verified) Microsoft Windows
smss.exe 444 K 272 K 308 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows
spoolsv.exe 7,256 K 3,216 K 1380 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 2,700 K 2,952 K 3280 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 1,532 K 680 K 1568 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 2,408 K 1,748 K 2212 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 1,636 K 528 K 1268 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 16,936 K 10,592 K 880 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 7,704 K 7,700 K 676 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 6,776 K 7,620 K 1408 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 4,472 K 4,744 K 780 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 13,372 K 10,040 K 1284 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
taskeng.exe 2,176 K 1,568 K 1152 Task Scheduler Engine Microsoft Corporation (Verified) Microsoft Windows
taskhost.exe 3,396 K 3,952 K 4588 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
taskhost.exe 8,500 K 3,876 K 2008 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
wininit.exe 1,552 K 260 K 456 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows
winlogon.exe 3,116 K 1,520 K 520 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows
WmiPrvSE.exe 2,608 K 6,256 K 5476 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
wuauclt.exe 2,048 K 1,324 K 3376 Windows Update Microsoft Corporation (Verified) Microsoft Windows Component Publisher
WUDFHost.exe 2,008 K 5,816 K 5596 Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation (Verified) Microsoft Windows
hpservice.exe < 0.01 1,744 K 1,528 K 1032 HpService Hewlett-Packard Company (Verified) Microsoft Windows Hardware Compatibility Publisher
csrss.exe < 0.01 2,444 K 1,708 K 416 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 17,016 K 10,440 K 1184 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 88,632 K 83,532 K 912 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
chrome.exe 0.01 37,612 K 79,512 K 2032 Google Chrome Google Inc. (Verified) Google Inc
svchost.exe 0.01 4,244 K 512 K 3252 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
Avira.SystemSpeedup.SpeedupService.exe 0.02 81,248 K 20,376 K 1928 Avira.SystemSpeedup.SpeedupService Avira Operations GmbH & Co. KG (Verified) Avira Operations GmbH & Co. KG
explorer.exe 0.02 50,136 K 52,292 K 1788 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
Avira.ServiceHost.exe 0.03 44,600 K 4,296 K 2312 Avira Service Host Avira Operations GmbH & Co. KG (Verified) Avira Operations GmbH & Co. KG
chrome.exe 0.07 57,684 K 81,484 K 4880 Google Chrome Google Inc. (Verified) Google Inc
mbbService.exe 0.08 2,328 K 3,064 K 3232 (Verified) Huawei Technologies Co.
svchost.exe 0.19 4,880 K 4,672 K 680 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
sched.exe 0.21 8,140 K 4,704 K 1440 Antivirus Host Framework Service Avira Operations GmbH & Co. KG (Verified) Avira Operations GmbH & Co. KG
opera.exe 0.22 63,644 K 102,720 K 3576 Opera Internet Browser Opera Software (Verified) Opera Software ASA
csrss.exe 0.23 3,188 K 7,816 K 472 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows
System 0.24 160 K 700 K 4
Interrupts 0.33 0 K 0 K n/a Hardware Interrupts and DPCs
avguard.exe 0.46 316,948 K 28,608 K 1720 Antivirus Host Framework Service Avira Operations GmbH & Co. KG (Verified) Avira Operations GmbH & Co. KG
dwm.exe 1.24 48,600 K 22,232 K 1544 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows
opera.exe 1.78 100,356 K 156,644 K 5112 Opera Internet Browser Opera Software (Verified) Opera Software ASA
procexp64.exe 2.37 21,908 K 35,936 K 5828 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
System Idle Process 43.27 0 K 24 K 0
svchost.exe 49.22 1,051,376 K 29,984 K 940 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

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