[Starman28]

Need to factory restore the above.
Tried the press 0 thing but no joy.
Can you help.

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Hi Starman28,

May I ask for what reason would you like to reset to factory condition?

Are you sure there is a Recovery Partition intact to access?

Try to press and hold the 0 (zero) key as it boots instead of just pressing that key.

If still no joy, have you tried booting into the Advanced Boot Options menu and choosing Repair Your Computer by pressing the F8 key during boot? You should be able to access Recovery Options from there. Once at that point you will have to choose language and that will direct you to the Recovery Options screen where you should be able to choose Recover to Factory condition (or something similar in the list found in the lower left of that window).

Here's a link that might help to guide you:

Initiating the HDD recovery procedure

Donna

Edited by DonnaB, 12 September 2013 - 11:03 AM.

[DonnaB]

Hi Starman28,

May I ask for what reason would you like to reset to factory condition?

Are you sure there is a Recovery Partition intact to access?

Try to press and hold the 0 (zero) key as it boots instead of just pressing that key.

If still no joy, have you tried booting into the Advanced Boot Options menu and choosing Repair Your Computer by pressing the F8 key during boot? You should be able to access Recovery Options from there. Once at that point you will have to choose language and that will direct you to the Recovery Options screen where you should be able to choose Recover to Factory condition (or something similar in the list found in the lower left of that window).

Here's a link that might help to guide you:

Initiating the HDD recovery procedure

Donna

Edited by DonnaB, 12 September 2013 - 11:03 AM.

[rshaffer61]

If the system will boot into windows it may be better to check and see what partitions are on the drive.



Go to Start then to Run
Type in compmgmt.msc and click Enter
On left side click on Disk Management
On right side you will see you hard drive.
Male sure the window is open all the way on the top right so I can see all the info it has.
Now I need you to take a screenshot and attach it to your next reply. Do the following to take a screenshot while the above is open and showing on your desktop.

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG or PNG and save it to your Desktop
Make sure the window is open all the way so I can see everything on the top right window.


Attach it to your next reply

[Starman28]

All sorted yesterday, in the thread,,,,,,,,,,

"how can i restore toshiba satellite c650-1cp without disk or passwords"

Don't know how to delete this thread

Thanks again.

[DonnaB]

Ooooh! I see! You posted for help in this thread and our expert of all trades, Mr. rshaffer61, came to your rescue there, as well.

Not to worry about this thread. In no time it will drop down into the archives.

I'm happy that you got your problem sorted.

Thanks for letting us know Starman28.

Happy computing!

Donna

[rshaffer61]

shhh I'm sneaking around...

[DonnaB]

I saw nothing and no one!