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b.s.o.d help


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#16
madpad1972

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Can i turn windows defender on or will it conflict A/Virus?
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#17
SleepyDude

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Can i turn windows defender on or will it conflict A/Virus?


It's better let it off because MSE it's superior. During install MSE should have disabled Windows Defender.
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#18
madpad1972

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Yes sleepy it is disabled thank you for all your help hopefully this is the end of BSOD.
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#19
SleepyDude

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Yes sleepy it is disabled thank you for all your help hopefully this is the end of BSOD.


Ok. Let's see the result...
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#20
madpad1972

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Hi sleepy this is the longest its been without a BSOD for a few weeks
hopefully you've sussed it
thanks for all your help will keep you posted.
madpad
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#21
madpad1972

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Hi sleepy another BSOD memory management enclosed log.

==================================================
Dump File : 091813-17625-01.dmp
Crash Time : 9/18/2013 1:23:21 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00041284
Parameter 2 : 00000000`1ccb9001
Parameter 3 : 00000000`00000000
Parameter 4 : fffff700`01080000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18229 (win7sp1_gdr.130801-1533)
Processor : x64
Crash Address : ntoskrnl.exe+75b80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\091813-17625-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 274,176
Dump File Time : 9/18/2013 1:24:22 PM
==================================================
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#22
SleepyDude

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Hi,

  • Download HWMonitor and extract the zip file 1.23.zip
  • execute HWMonitor_x64 if it doesn't run your system is probably 32-bits and you need to execute HWMonitor_x32 instead
  • expand the window and all the columns to make the values visible and take a screenshot
  • attach the image to your post

You have only 1 DIMM of ram try to move it to a different slot.

Do you have all the memory timings on the BIOS set to Auto or similar option?
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#23
madpad1972

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HI sleepy changed ram over to different slot last week.
Had another BSOD enclosed txt file
atached screenshot of the hw monitor
not sure about bios settings will reboot and check thanks.

==================================================
Dump File : 091813-16593-01.dmp
Crash Time : 9/18/2013 2:12:19 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : fffff680`0003cb00
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`02c97587
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18229 (win7sp1_gdr.130801-1533)
Processor : x64
Crash Address : ntoskrnl.exe+75b80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\091813-16593-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 274,176
Dump File Time : 9/18/2013 2:13:11 PM
==================================================

Attached Files


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#24
madpad1972

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all memory timings are set to auto.
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#25
SleepyDude

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HI sleepy changed ram over to different slot last week.
Had another BSOD enclosed txt file
atached screenshot of the hw monitor
not sure about bios settings will reboot and check thanks.

Hi,

Nope you attached the program and not the screenshot!
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#26
madpad1972

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Sorry about that think i got it now.

Attached Thumbnails

  • cpuid hwmonitor.png

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#27
SleepyDude

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Hi,

Can you tell me the brand and model of the Power Supply you have?
If not do you know the max wattage the PSU have?
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#28
madpad1972

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hi sleepy it is a Delta Electronics GPS-350EB-200 A ATX 350W PSU Power Supply
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#29
SleepyDude

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hi sleepy it is a Delta Electronics GPS-350EB-200 A ATX 350W PSU Power Supply


350W it's very low!

According to this ATI Radeon HD 3400 Series System Requirements you need at least a 550W power supply for your graphic card.

Usually low end PSU's don't provide the advertised wattage making the things worst.

Edited by SleepyDude, 18 September 2013 - 11:27 AM.

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#30
madpad1972

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the graphics is built into the motherboard not seperate
i am only surfing on it and watching videos
is that the problem if so i will upgrade it.
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