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b.s.o.d help


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#31
SleepyDude

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the graphics is built into the motherboard not seperate
i am only surfing on it and watching videos
is that the problem if so i will upgrade it.


I don't understand the screenshot of HWMonitor show an ATI Radeon HD 3400 installed!
According to the ASRock site the on-board is Intel Graphics Media Accelerator X4500
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#32
madpad1972

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I have a ASROCK G41M-VS3 R2.0 motherboard
on the box it says it has a built in intel GMA X4500 graphics hope this helps.
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#33
SleepyDude

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I have a ASROCK G41M-VS3 R2.0 motherboard
on the box it says it has a built in intel GMA X4500 graphics hope this helps.


Yes like I said but do you have also the radeon HD 3400 installed?
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#34
madpad1972

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Hi sleepy yes i have i forgot it was in there for monitor and hdtv setup
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#35
madpad1972

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Hi sleepy do you think i should take out the radeon HD 3400 as i am only using monitor at the moment untill i get uprated power supply?
what power supply wpould you recommend for not to much money thanks.
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#36
SleepyDude

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Hi sleepy do you think i should take out the radeon HD 3400 as i am only using monitor at the moment untill i get uprated power supply?
what power supply wpould you recommend for not to much money thanks.


Yes remove the Radeon to test. It could be a problem with the PSU not providing enough energy...
To buy a good PSU I suppose it depends in what you can find in your country...

I notice that AMD have a list here maybe it helps to choose.

I have some PSU's from Corsair with 80 Plus certification and I like them because they are very stable.
Around here in terms of price they cost about two times the common PSU's found on every store.
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#37
madpad1972

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I shall have a look at some PSU's
Do you sugest 550w or the higest wattage i can aford it incase of upgrade?
I have taken out the radeon to see what happens fingers crossed.
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#38
SleepyDude

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I shall have a look at some PSU's
Do you sugest 550w or the higest wattage i can aford it incase of upgrade?
I have taken out the radeon to see what happens fingers crossed.


If you are a gamer I would go for 600w or 750w.
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#39
madpad1972

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Hi sleepy just had another BSOD
thanks for the advise
log enclosed

==================================================
Dump File : 091813-17312-01.dmp
Crash Time : 9/18/2013 10:28:04 PM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 00000000`000c08a5
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+1f15
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Crash Address : ntoskrnl.exe+75b80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\091813-17312-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 276,096
Dump File Time : 9/18/2013 10:28:53 PM
==================================================
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#40
madpad1972

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Another 3 BSOD today any idears sleepy
LOg enclosed

==================================================
Dump File : 091913-32875-01.dmp
Crash Time : 9/19/2013 9:47:06 AM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`0365a980
Parameter 3 : fffffa80`0365a980
Parameter 4 : fffffa80`0365a910
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+24c75
File Description : Microsoft Filesystem Filter Manager
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Crash Address : ntoskrnl.exe+75b80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\091913-32875-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 276,096
Dump File Time : 9/19/2013 9:48:09 AM
==================================================

==================================================
Dump File : 091913-28625-01.dmp
Crash Time : 9/19/2013 1:55:19 AM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 00000000`001904fb
Parameter 2 : fffff880`062e7c78
Parameter 3 : fffff880`062e74d0
Parameter 4 : fffff880`012bb9f1
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+af9f1
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Crash Address : ntoskrnl.exe+75b80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\091913-28625-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 276,096
Dump File Time : 9/19/2013 9:42:54 AM
==================================================

==================================================
Dump File : 091913-25156-01.dmp
Crash Time : 9/19/2013 12:27:42 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00041287
Parameter 2 : 00000000`00000030
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+1939
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : x64
Crash Address : ntoskrnl.exe+75b80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\091913-25156-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 276,104
Dump File Time : 9/19/2013 12:29:02 PM
==================================================
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#41
SleepyDude

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Hi,

Sometimes BSOD can be the result of malware active on the system...

You should start a new thread on the Malware Removal section of the forum to get specific help on Malware removing.

Before you post please read Malware and Spyware Cleaning Guide starting from step 2.

After you get a clean bill of health you can return to this thread if the problem hasn't gone.

Please include a link to this thread so the helper that pick your case can know what has been done.
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