Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

HDD files lost?


  • Please log in to reply

#1
dumfounded

dumfounded

    Member

  • Member
  • PipPip
  • 47 posts
I have a Sony Vaio laptop who's casing was damaged about three years ago but the pc still worked great until a few days ago. When I switched it on all I got was a blue screen with a bit of windows pattern on it, no desktop,no icons of any sort. I tried starting user last known good config and everything else you get with F8 and even tried F12 but nothing. As the damage to the casing had gotten worse over time I decided to get an HDD enclosure to put the drive in so I could get my files and save them to a new laptop. Problem is when I plugged the drive into the new laptop and opened 'computer' what I got was
Local Disk (C:)452 GB, Local Disk (E:) and System Reserved (F:)71.8MB free of 99.9MB. As the old drive is 350GB I assumed that E: was the one I wanted but when I try to open it it says I need to format. When I open F it says the folder is empty. Is there a way of getting my files back? Please help me everything was saved on the drive waiting to be backed-up.
  • 0

Advertisements


#2
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts
Hi,

Please Open Disk manager and take a screen shoot, post in your reply.

To Open Disk Manager
- click Start
- on the search box type diskmgmt.msc
- click diskmgmt.msc on the search results to open the Disk Manager
- expand the window to show all drives and blocks then take a picture

Edited by SleepyDude, 18 September 2013 - 10:34 AM.

  • 0

#3
dumfounded

dumfounded

    Member

  • Topic Starter
  • Member
  • PipPip
  • 47 posts
Hello SleeyDude.
I hope I've done this right.

Attached Thumbnails

  • dm.png

  • 0

#4
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts

Hello SleeyDude.
I hope I've done this right.

Hi,

Yes you did right. :thumbsup:

The last partition of the Disk1 is the one you want, there isn't a drive letter assigned by Windows most likely because windows didn't recognize the partition type (it doesn't say NTFS)!

There could be some damage on that area of the disk but I have seen some cases where windows doesn't like the partition from some reason and I had lucky accessing the files by using Linux.

Whatever you do don't write nothing to the partition and only try to read it, also you will need free space on another Hard Disk to save the recovered files.

I usually use the Parted Magic live CD to do this kind of job.
You have to download the ISO and burn it to a CD then you boot from the CD to the Linux desktop and try to access your disk, if it works you can transfer the files you want to the other internal disk, flash drive, external drive, etc.

Edited by SleepyDude, 20 September 2013 - 11:48 AM.

  • 0

#5
dumfounded

dumfounded

    Member

  • Topic Starter
  • Member
  • PipPip
  • 47 posts
Hi SleepyDude,
sorry to be dense but am I right in thinking this means I need to install the linux operating system?
  • 0

#6
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts

Hi SleepyDude,
sorry to be dense but am I right in thinking this means I need to install the linux operating system?


No, Linux will load in ram and work from there without installing.
  • 0

#7
dumfounded

dumfounded

    Member

  • Topic Starter
  • Member
  • PipPip
  • 47 posts
Hi SleepyDude,
it's me again, sorry to be a pain in the backside but I'm lost. I've downloaded parted magic and burned it to a disk, I've booted my laptop from the disk but I don't know what I'm looking at or what to do next. Would it be possible for you to give me detailed instruction as to what I need to do.
When I plug the other laptop hard drive into the usb the green light flashes and my laptop knows it's there but I don't know how to access it's files. I would be really grateful for your help.
dumbfounded. x
  • 0

#8
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts
Hi,

Just for checking start the Partition Editor
Posted Image

On the box top right how many devices you have /dev/sd?
Check if you can see the partitions on both drives and for the problematic one if it shows the File System as NTFS for all of them.

After this close the Partition Editor without doing any changes.
  • 0

#9
dumfounded

dumfounded

    Member

  • Topic Starter
  • Member
  • PipPip
  • 47 posts
Hi, this is what I got when I started partition editor

Attached Thumbnails

  • Screenshot - 09202013 - 12:26:28 AM.png

  • 0

#10
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts

Hi, this is what I got when I started partition editor


That is the internal HDD, do you have access to the other drive if you expand the box on top right where it says /dev/sda?
  • 0

Advertisements


#11
dumfounded

dumfounded

    Member

  • Topic Starter
  • Member
  • PipPip
  • 47 posts
Hi again SleepyDude, this is what I get when I click the arrow on the top right box and then double click on the line.
Again I apologize for being dense but I have never had any tuition with computers and have taught myself everything I can do by trial and error and asking others for advice. I can remove and replace many components but most of the jargon is beyond me although if given instruction in simple terms I can usually accomplish what needs to be done. Therefor I would like to thank you for your patience and help.
Dumbfounded x

Attached Thumbnails

  • Screenshot - 09202013 - 05:57:10 PM.png

  • 0

#12
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts

Hi again SleepyDude, this is what I get when I click the arrow on the top right box and then double click on the line.
Again I apologize for being dense but I have never had any tuition with computers and have taught myself everything I can do by trial and error and asking others for advice. I can remove and replace many components but most of the jargon is beyond me although if given instruction in simple terms I can usually accomplish what needs to be done. Therefor I would like to thank you for your patience and help.
Dumbfounded x

Hi,

You did right. I don't have good new as you probably notice there is an indication of problems on the /dev/sdb3 partition and probably will not be possible to read it, but lets try...

Click on the second icon (like a disk) from the bottom left corner and see if you can mount the partition /dev/sdb3

Edited by SleepyDude, 20 September 2013 - 12:45 PM.

  • 0

#13
dumfounded

dumfounded

    Member

  • Topic Starter
  • Member
  • PipPip
  • 47 posts
Hi SleepyDude.
This is what I got this time

Attached Thumbnails

  • Screenshot - 09202013 - 09:04:17 PM.png

  • 0

#14
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts

Hi SleepyDude.
This is what I got this time


Click the button with a folder for /dev/sdb3 it should open a window similar to windows explorer showing your files and folders.
  • 0

#15
dumfounded

dumfounded

    Member

  • Topic Starter
  • Member
  • PipPip
  • 47 posts
TERRIFIC EVERYTHING seems to be there. Could you please tell me how I save it all to this laptop.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP