restore factory settings with a DELL mini inspiron 10
Posted 18 September 2013 - 03:31 PM
Posted 18 September 2013 - 04:07 PM
Posted 21 September 2013 - 06:01 AM
A couple things to look at.
Lets take a look at the drives and partitions.
Go to start
Go to run
Type in compmgmt.msc
Click on OK
On the left side under storage...click on disk management.
Make sure the right side showing the drives is expanded so we can see it all.
Take a screen shot showing the drives and partitions.
To do a screenshot please click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop
Attach it to your next reply
We can also look to see if the boot.dsr is still available which would indicate that the restore utility is intact.
Click Start > My Computer > C-Drive > Dell > Utilities > DSR.
There would be a file named “Boot.Dsr” in the folder named DSR. It indicates that the PC restore utility is intact.
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