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BSOD possible malware help please [Solved]


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#31
madpad1972

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Hi sleepy have disabled and restarted as requested.
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#32
SleepyDude

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Hi sleepy have disabled and restarted as requested.

Hi,

Thank You. It's crucial for me to know if you got the last BSOD with the system already configured to do a Clean Boot by disabling the non Microsoft services according to my post #26
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#33
madpad1972

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Hi sleepy yes the last BSOD was after disabling the non Microsoft services.
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#34
SleepyDude

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Hi sleepy yes the last BSOD was after disabling the non Microsoft services.


Ok, Thanks.
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#35
madpad1972

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Hi sleepy another BSOD log enclosed.

==================================================
Dump File : 093013-14890-01.dmp
Crash Time : 9/30/2013 7:23:45 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00041287
Parameter 2 : 00000000`00000030
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18229 (win7sp1_gdr.130801-1533)
Processor : x64
Crash Address : ntoskrnl.exe+75b80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\093013-14890-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 315,960
Dump File Time : 9/30/2013 7:24:29 PM
==================================================
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#36
SleepyDude

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Hello Madpad,

I'm sorry to say that we don't have more suggestions for you beside doing a format and a fresh Install of Windows 7.
After installing Windows, all the driver the Windows Updates and no other software you should make a complete image of the system to an external drive.

With the backup created you can start testing the machine stability, the only software I know for doing that isn't free PassMark BurnInTest Professional edition (choose the 32-bits or 64-bits edition according to the OS) but will run for 15 minutes during 30 days and you can run the tests repeatedly to make sure the machine is stable.

With this setup if the BSOD continues you need to start changing components like the PSU, RAM until the system can run without crashing or blocking. When you got a stable configuration restore the image to get a fresh windows installation without the trial software.

If you have some other questions or need help on this process let me know.
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#37
madpad1972

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Hi sleepy thanks for all your help i will try a format and fresh install to see what happens.
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#38
SleepyDude

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Hi sleepy thanks for all your help i will try a format and fresh install to see what happens.


Ok. Good luck.
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#39
Dakeyras

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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