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High CPU usage - Long delays


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#1
RogerMortimer

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I have started to experience long delays with 100% CPU usage.
The culpret processes are:- SVCHOST.EXE, SYSTEM IDLE PROCESS & DUMP PREP.EXE
Computer data:-

System Information
------------------
AllocateCdRoms : 0
Operating System : Windows XP Home Edition (5.01.2600 Service Pack 3)
Country : United States
Language : English
ANSI Code Page : 1252
OEM Code Page : 437
DirectX : DirectX 9.0c
Internet Explorer : 6.0.2900.5512 (Build 62900.5512

Computer

ACPI Uniprocessor PC
-----------------------------
Driver
Description : ACPI Uniprocessor PC
Company : Microsoft
Version : 5.1.2600.0
Date : 7-1-2001
File Name : hal.inf
RAM : 1.9 GB
Processors

Intel® Celeron® CPU 420 @ 1.60GHz
-----------------------------
Driver
Description : Intel Processor
Company : Microsoft
Version : 5.1.2600.0
Date : 4-1-2004
File Name : cpu.inf
Network adapters

Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC
-----------------------------
Driver
Description : Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC
Company : Realtek Semiconductor Corp.
Version : 5.682.1122.2007
Date : 11-22-2007
File Name : oem24.inf
Drive Information
------------------
Drive : TSSTcorp CDDVDW SH-S203B
Type : DVD±R/RW DL Recorder
Firmware Version : SB01
Buffer Size : 2 MB
Date : ?
Serial Number : SH-S203BFirmware
Vendor Specific : 0801
Drive Letter : E:\
Location : 0:0
Mechanism : Tray
Read Speed : 40 , 32 , 24 , 16 , 8 , 4 X
Write Speed : 48 , 40 , 32 , 24 , 16 X
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#2
rockmilk

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Open Command prompt.
Type Tasklist
Hit enter.
Right click the CMD
Select All
Paste results here in next reply.

Download Autoruns


Unzip it to your desktop and then double click autoruns.exe.
After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option.
In other words make sure it is a .txt file instead of .arn Attach the text in your next reply.


Please download
Minitoolbox and run it.



Checkmark following boxes:


  • Flush DNS
  • Reset FF proxy Settings
  • Reset Ie Proxy Settings
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
  • List Devices (problems only)




Click Go and post the result.

Edited by rockmilk, 21 September 2013 - 08:25 AM.

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#3
RogerMortimer

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Typing Tasklist at command prompt gets message "Tasklist is not recognized as a command etc."
Attached File  AutoRuns.txt   95.73KB   24 downloads
Attached File  Result.txt   20.97KB   35 downloads

Thanks.
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#4
RogerMortimer

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I believe "Tasklist" is only available in Windows XP Professional not in Windows XP Home.
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#5
rockmilk

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Uninstall the items below.

With revo free.
http://www.revounins...e_download.html

Ask Toolbar (Version: 1.6.6.0)
Disk Speedup
Driver Genius Professional Edition
File Recover 7.5 (Version: 7.5)
Google Earth (Version: 7.1.1.1888)
Java™ 6 Update 21 (Version: 6.0.210)
Java™ 6 Update 7 (Version: 1.6.0.70)
LWS Facebook (Version: 13.50.854.0)
Mozilla Maintenance Service (Version: 22.0)
Norton 360 (Version: 20.4.0.40)
Norton Management (Version: 3.2.2.12)
Uniblue System Tweaker
Windows 7 Upgrade Advisor (Version: 2.0.5000.0)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Genuine Advantage Validation Tool (KB892130)

Reboot the machine and re-install your norton AV.


Hit the start button then Right Click My computer
>>>>>>>>>>>>>>Properties>>>>>>>>>>>
Harwdare Tab>>>>>>>>>>>>>Device Manager.
Scroll down to the IDE ATA/ATAPI Controlers Left click the + to the left of the drivers.
Right Click and uninstall all of your Primary IDE drivers there most likely will be more than one of the Primary IDE Drivers.
Make sure and un-install All of them prior to rebooting.
Reboot the machine,
Another request to reboot the machine will be made by windows.
Do another reboot.

Let us know how the machine is running now.
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#6
RogerMortimer

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Now, for some minutes after boot, all seems well but then CPU usage goes to 100% and everything freezes. Going to windows task manager and selecting
SVCHOST.EXE (SYSTEM), which is using 98 to 100% CPU,and "ending process" cures the problem.

Programmes are not loading noticably faster.
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#7
rockmilk

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I suggest that you create a thread in the virus removal area.
Once cleared for malware we can continue this.
http://www.geekstogo...cleaning-guide/
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