A while back, I resolved to upgrade my internet. I was on an AT&T 3 Megabit connection, and wanted more. I was also having disconnect problems. I figured I would switch to U-Verse, and if that had problems, I'd switch to Comcast. Now I'm thinking of taking that final step and switching to Comcast as soon as I get a new job; I have frequent disconnects at night and these techs look like they'll never get things right. I have to call them yet again tomorrow.
Now, I call Comcast the final step for a reason. There's no turning back. To switch over, I'd have to pay around 600 bucks for equipment, installation, and the settling of an old Comcast Cable debt. Needless to say, this better be worth it. I would need a stable, unflinching connection at almost all times. Stability is the backbone of this decision. So, I need to know some things before I dive in. Does Comcast have any connectivity issues? Any of you have the modem disconnect when gaming online? Any online lag spikes? Does the customer service suck as much as I hear? Anything weird? I really need to know. The plan I'm looking at has 4x the speed of my connection right now, but that will be useless if the service is picking and choosing when it wants to work like it is now.
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel® Pentium® 4 CPU 3.00GHz, x86 Family 15 Model 4 Stepping 1
Processor Count: 2
RAM: 3062 Mb
Graphics Card: Intel® 82915G/GV/910GL Express Chipset Family, 128 Mb
Hard Drives: C: Total - 35055 MB, Free - 9899 MB; D: Total - 476937 MB, Free - 254822 MB;
Motherboard: Dell Inc. , 0M3918, , ..CN708214B5049M.
Antivirus: Avira Desktop, Updated: Yes, On-Demand Scanner: Enabled
Edited by axeman61, 22 September 2013 - 04:06 PM.