The optical drive seems not to be working; the eject button seems not work; nor will it eject on command. The drivers seem to be up to date. Any ideas please? Many thanks!
Help! Brand new computer; dud optical drive?
Started by
ComputerMouse
, Sep 23 2013 02:02 AM
#1
Posted 23 September 2013 - 02:02 AM
ComputerMouse
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- Member
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- 22 posts
Member
The optical drive seems not to be working; the eject button seems not work; nor will it eject on command. The drivers seem to be up to date. Any ideas please? Many thanks!
#2
Posted 23 September 2013 - 04:29 AM
iammykyl
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- Technician
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- 7,659 posts
Tech Staff
Gday ComputerMouse.
Being a brand new rig, your first resort should be under the warranty. Do not attempt repairs yourself, do not open the case as this could void your warranty.
Let us know how you get on.
Being a brand new rig, your first resort should be under the warranty. Do not attempt repairs yourself, do not open the case as this could void your warranty.
Let us know how you get on.
#3
Posted 23 September 2013 - 05:04 AM
ComputerMouse
- Topic Starter
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- Member
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- 22 posts
Member
Thanks - will do
#4
Posted 23 September 2013 - 07:36 AM
iammykyl
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- Technician
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- 7,659 posts
Tech Staff
Your welcome.
If you are unable to resolve the problem, please post back to us.
If you are unable to resolve the problem, please post back to us.
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